We want to hear from you! ​ Call our office at 813-985-7972 or e-mail us at ⁠⁠[email protected]⁠⁠ if you are interested in learning more about how Fizen can help your IT needs.

In this episode, we dive into the transformative impact of the COVID-19 pandemic on cleaning services and tech companies. Our guest shares insights on his organization's initial responses to the outbreak, the unique challenges faced by their industries, and innovative solutions they developed. We explore how these businesses adapted their operations to prioritize safety, meet changing customer demands, and seize unexpected opportunities. The discussion covers new partnerships formed, successful pivots made, and effective communication strategies during rapid change. Our guest also reflects on balancing short-term survival with long-term goals and share valuable lessons that will shape the future of their industries. Join us for a conversation on resilience and adaptation in the face of unprecedented challenges.

We want to hear from you! ​ Call our office at 813-985-7972 or e-mail us at ⁠⁠[email protected]⁠⁠ if you are interested in learning more about how Fizen can help your IT needs.

They sound just like you, but they're not. Deepfakes and synthetic voice technology are making it easier than ever for scammers to impersonate people and steal their identity. In this episode, we dive into the shadowy world of deepfakes and voice theft. We'll discuss how this technology works, how scammers are using it for nefarious purposes, and what the implications are for personal privacy and security. Can we trust anything we see or hear anymore? How can businesses and individuals protect themselves? What does the future look like as deepfake technology becomes more accessible and harder to detect? Tune in for an eye-opening exploration of deepfakes, synthetic voices, and the new challenges they present in our increasingly digital world. The scammers sound convincing, but don't let them fool you.

We want to hear from you! ​ Call our office at 813-985-7972 or e-mail us at ⁠⁠[email protected]⁠⁠ if you are interested in learning more about how Fizen can help your IT needs.

In this episode of "Bits, Bytes, and Solutions," host Julia Concolino, Director of Marketing for Fizen Technology, dives deep into one of the most crucial IT decisions facing business owners today: should you keep your IT in-house or partner with a Managed Service Provider (MSP)?

Julia breaks down the true costs of in-house IT, revealing often-overlooked expenses in recruitment, training, infrastructure, and employee turnover. She then explores the benefits of working with an MSP, including cost savings, scalability, and access to a wide range of expertise.

Packed with industry statistics and practical insights, this episode provides a comprehensive look at both options, helping you make an informed decision for your company's IT needs. Whether you're a small business owner or a corporate decision-maker, you'll gain valuable perspective on how to position your company for success in an increasingly tech-driven world.

Don't miss this essential guide to navigating one of the most important choices in modern business technology!

We want to hear from you! ​ Call our office at 813-985-7972 or e-mail us at ⁠⁠[email protected]⁠⁠ if you are interested in learning more about how Fizen can help your IT needs.

We want to hear from you! ​ Call our office at 813-985-7972 or e-mail us at ⁠⁠[email protected]⁠⁠ if you are interested in learning more about how Fizen can help your IT needs.

Tune in for a compelling conversation that explores the challenges, solutions, and exciting innovations at the intersection of education and technology.

http://www.screenbeam.com/

We want to hear from you! ​ Call our office at 813-985-7972 or e-mail us at ⁠[email protected]⁠ if you are interested in learning more about how Fizen can help your IT needs.

I spoke with Fizen Technology CEO, Ikwo Ibiam today. Listen to learn about his philosophies for success, skill sets, and his career growth.

We delve into Ikwo's extensive career history in sales and business development. He explains how these experiences shape his leadership of an IT services firm, transferring skills like consultative sales and launching new products.

Looking back, Ikwo shares perspectives from past roles at companies like DealerSocket, Hearst Autos, and Zinch. He details lessons that guide decisions at Fizen, from implementing tools to expand services.

We also talk about the transition from sales to executive leadership. Ikwo shares how his mindset and style have evolved over his career.

Throughout the discussion, Ikwo stresses the importance of customer relationships. He outlines strategies to foster quality service and partnerships as Fizen scales.

We want to hear from you! ​ Call our office at 813-985-7972 or e-mail us at [email protected] if you are interested in learning more about how Fizen can help YOU Level Up. https://fizentech.com/contact/

In our first episode, we go behind the scenes with Joe, Help Desk Technician at Fizen Technology, to uncover what a typical day looks like for MSP support staff.

Joe gives us an inside look at his responsibilities, which range from working tickets and onboarding new employees to taking client calls and conducting on-site support. We learn how foundational IT knowledge and strong customer service skills are critical to succeed in this role.

Balancing proactive maintenance and reactive troubleshooting is also discussed. Joe shares how taking a proactive approach to identify and prevent problems is key, though reactive work still makes up a significant portion of the job.

Additionally, Joe provides perspective on building relationships with clients, overcoming challenges, and resolving major IT issues. By maintaining composure and clear communication, they’re able to develop trust and deliver effective support.

Finally, Joe makes the case for outsourcing to an MSP, highlighting benefits like 24/7 monitoring, access to expertise, improved efficiency, and enhanced security. He advises organizations to keep an open mind, as partnering with an MSP can take time to adjust to but pays dividends in minimizing downtime.

Whether you’re considering a career in managed IT services or exploring outsourcing your company’s IT support, this insider view provides helpful insights and advice.

Please call us directly or fill out the following contact us form, to schedule a time to speak with us. There are many ways you can contact Fizen Technology. We are looking forward to meeting you!

Main Number: 813-985-7972

https://fizentech.com/contact/