Don't you hate it when someone tries to assess your insurance needs while you're trying to watch your kid's soccer game?

How would it affect your style if you were tracking conversations instead of sales prospects?

People know when you are not really listening to them. Techniques are tools not rules. Drop the games.

Tired of people collecting business cards and building email lists in the name of networking?

Many leaders have good reason to be proud of the workplace cultures they have built in their companies. But times change, people change, teams turn over, and new generations bring new values to their jobs. Are you aware of how and where your workplace culture is serving you well and where it is not?

Some policies and procedures served a specific and necessary purpose when they were first implemented. Could you be holding on to methods and practices that no longer serve that purpose? What might enforcing the status quo be costing you?

Every technology has its loyal fans. But when does our loyalty to a brand exceed its merits in comparison to another? Are we making the best leadership decisions on these huge investments if we're playing favorites without even knowing it?

While rewarding excellence, performance and results is important, some times we favor certain people for their charisma, because we like them, or because we work well together. Can you tell the difference?

Leaders assume they make the best objective decisions possible. But certain patterns and tendencies give away that they might have slipped into playing favorites. Playing favorites can erode trust, credibility and motivation. Can you tell the difference?

People are willing to take risks when failure is viewed as a learning opportunity.