For this bonus episode we present a panel discussion focused on personalization, guest experience and the CRS, which was recorded during Amadeus' annual customer conference.

Panelists:

Curtis Brewer – SVP, Reservations and Website Solutions - TravelClick

Will Darrah – VP, Reservations – TravelClick

Ted Horner - Managing Director - E. Horner & Associates

Tim Kinsella - SVP Global Sales, CRS/PMS/Payments – Amadeus

Patrick van der Wardt - VP Product Strategy, Amadeus Hospitality Platform - Amadeus

Moderator: John Burns – President - Hospitality Technology Consulting