Evgeniy, the author of a book on soft skills in technology sales, discusses the importance of soft skills in the tech industry. He emphasizes the need for curiosity, the ability to overcome fear, and the importance of practicing soft skills outside of work. Evgeniy also talks about the flaws in the way conferences are organized and suggests a more networking-focused approach. He advises against making assumptions and encourages asking questions to better understand others' needs. The conversation highlights the value of visualization and the power of listening.

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