Brooke is a Customer Service Strategist with 25 years of experience. She works with both brick and mortar and online businesses creating customer service policy, training employees to use advanced customer service skills, and auditing existing customer service plans to make them work post-Covid. Her passion for Customer Service started when she was a child. Watching her mother work as a retail manager for most of her life, Brooke learned that having a solid customer service policy to reference helped her mother serve her customers. She also learned how not having one could cause employee burnout and turnover.

Her experiences proved to her that customer service is the key to a thriving business. It also showed her that all businesses deserve real customer service but most never think beyond the “be nice to your customer” mentality. This is when Brooke created the 'Advanced Customer Service Method' after watching business after business try to “fix problems” by giving customers whatever it took to avoid a bad review. Her coaching clients have found success with this method and have seen their income triple, an increase in positive reviews, and building loyal lifetime customers.

Leslie Hassler is a dynamic author, speaker, and business strategist guiding women-owned, service-based businesses into more profits, cash flow, and success. Business owners come to Leslie seeking a way to strategically scale their businesses richly, stop the money leaks, and get back in control with confidence.

Using her more than 12 years of experience in business, finance, mindset, and more, Leslie takes multiple 6 and 7 figure businesses from cash-strapped and struggling to profitable and thriving with her unique Scaling Rich™ Method.

Katie Papo is an expert in helping people end decades of binge eating and food addiction, and create a normal, peaceful relationship with food. She does this without a single food rule, therapy session, or willpower. Katie’s a fully-recovered binge eater herself and has turned conventional methodologies on their heads, proving that any committed individual is capable of achieving food freedom.

Stacey Hylen is an internationally recognized business growth strategist, coach, and author. She served as Vice President of Consulting and a Senior Coach for Chet Holmes’ and Anthony Robbins’ world-renowned Business Mastery Program and was named International Coach of the Year in 2016.

Stacey helps 6-7 figure entrepreneurs Add a Zero to their business WITHOUT the hustle.

She is the author of the soon-to-be-published book, Hidden Profits: More Clients & Cash. She is the creator of "The Hidden Profits System” 

Ditch the Funnel and Build a FlyWheel: How to leverage F.A.N.-Power to get more sales for less ad-spend - with Jamie O'Connor

In this workshop with Jamie O'Connor you will learn:

Have you heard Mike Michalowicz talk about the D.A.D Test?

It is part of his new book DIFFERENT IS BETTER (available now for pre-order) and for next week's Monday Masterclass we are going to hear from Mike and then workshop the D.A.D. test into your business.

If you didn't recognize Mike's name right off the bat...

Do you think your offer, your business, and your budding mini-empire would pass the D.A.D Test?

Aimee Teesdale is a highly sought-after success coach, speaker, author and champion for love. Using her transformational 5D Method™, she enables purpose-driven business owners to get out of their own way of success, become the person they want to be, and create the financial prosperity, freedom and fulfilment their soul desires. 

Caitlin Cogan Doemner is the co-founder of Book of Experts.com. After studying at Oxford University and getting her MBA from Biola University, Caitlin Doemner launched a sales management company which generated over $11M in new revenue for its clients in 8 years. She has published multiple books, including “The Unseen Sales Machine” and “Sell with Heart.” After realizing that the coaching industry needed more transparency, she and Tobin Slaven launched BookofExperts.com and BookofExperts.TV -- a referral network and a media company that gives transformational leaders (like coaches and consultants) more visibility and consistent referrals. 

The key to having a great sales process, is to make sure you are talking to the right people. And the only way to qualify your buyers from the tire-kickers is to have a rock solid discovery call process that is easy, fun, and takes care of all the details for you - without you having to stay on top of it all. That’s the topic for this Monday Masterclass with Melissa.

Valerie McTavish helps female entrepreneurs get video-confident so they can effectively use video to expand their reach, build relationships, and make sales with ease. She has 20+ years in video and television production and over a decade of content marketing experience to help her guide her clients to successfully growing their businesses with video. Her signature program is called Video Confidence and Mastery but coming up on April 19th, she's hosting a free 5-Day challenge called The Video Confidence Challenge exclusively for female entrepreneurs.