Cindy Chastain looks at how others have used themes and elaborates on experience themes, while examining three real-life instances, including how themes can be used in the design process.

Would you like your design team to collaborate better? Are you looking to gather more valuable insights from your focus groups and interviews?

Based on her experience driving the first successful Site Redesign at Hotwire, Melissa discusses strategies and tactics to: Sell your large-scale UX project, make your project happen by distributing the work and maintaining momentum toward completion..

How does a manager deal with an inherited team, rather than a team she hand-picked? Sometimes a manager has to motivate someone who applied for that manager’s job – and is extremely resentful.

Fact: The greatest Information Architect in the world may never get his or her work implemented without the ability to influence decision makers.

For Information Architecture to stay relevant in this world of highly dynamic social websites, it must adopt new bodies of learning and new strategies.

David discusses: The level of commitment to web standards by designers, developers and organizations; What forces drive the adoption of web standards; and the extent to which web standards have influenced work processes.

They go on to explain how they were able to evangelize horizontally and vertically, present their case to executives, and bring a true business perspective to an information architecture project that enabled wide spread cross divisional support.

His videos on technology, education, and information have been viewed by millions, translated in over ten languages, and are frequently featured at international film festivals and major academic conferences worldwide.

We're all in the UX business. To use something is to engage with it; and engagement is what it's all about. Perception, Cogntiion, Emotion, and Action are the fundamental elements in User Experience Design that Jesse says we should be looking too more often to advance all disciplines.