What is one of the highest leverage strategies we can use to improve engagement and performance for both staff and students? Showing people they MATTER. Dr. Zach Mercurio has uncovered the power behind this concept, and shares actionable strategies for how to create mattering that simultaneously accelerate connection and achievement.
Some pearls from Zach during the episode:
"We've told students or employees that they should be valued once they add value. That's how our society has been structured. Our worth is dependent on what we produce. Sadly, the opposite is true. People need to feel valued in order to add value."
"Mattering is different than belonging and inclusion. Belonging is being picked for a team. Inclusion is being asked to play in the game. Mattering is feeling that the team wouldn't be complete without you."
"When people feel replaceable, they act replaceable. When people feel irreplaceable, they show up and they commit. When people feel like they matter, they act like they matter."
"Before you evaluate someone, understand them. We have to go from 'what's wrong with you', to 'what is it like to be you'?"
"Your job is not to get the test score. Your job is not compliance to a state assessment level. Your job is to create an environment that makes sure people feel worthy and capable and supported enough so they can accomplish those things."