Jeffrey Johnston’s story is one of unthinkable loss, and powerful transformation.

After losing his son to fentanyl and his wife to grief-fueled addiction, Jeffrey stepped away from a successful wealth management career to ask a new question: "What if we could help people before they reach crisis?"

In this episode, Jeffrey shares how that question led him to create Brightn, a digital mental wellness platform built around resilience, self-awareness, and human flourishing.

This episode offers many valuable insights on how to cope with loss, as well as how to prepare and strengthen your mental fortitude before the storms of life hit.

In this episode of Brainwaves by Opus, we sit down with Kimberly Cox, Director of Clinical Services at Pathways Recovery Centers, for a candid conversation about burnout, leadership, and building a culture where both patients and providers thrive.

Kimberly shares how she’s led high-performing clinical teams while also advocating for balance, trust, and transparency in behavioral health settings. From achieving a perfect compliance audit to empowering her team to take real time off, Kimberly brings wisdom that every healthcare leader needs to hear.

Topics covered:

• What clinician burnout looks like — and how to intervene early

• How to build trust and psychological safety in clinical teams

• Lessons from leadership, mentorship, and making tough calls

How many calls are your admissions teams missing—and how much revenue is slipping through the cracks because of it?

In this episode of Brainwaves by Opus, host Humberto Buniotto sits down with Jessica Walker, the founder and CEO of Care Sherpa, to talk about the “last mile” of patient access—and how behavioral health organizations can transform patient inquiries into actual care.

With 20+ years of experience in patient engagement and healthcare marketing (including leadership roles at Gallup, Press Ganey, and Clariture), Jessica shares how her team is helping practices in 38 states improve conversion rates, reduce no-shows, and use tech + human empathy to improve intake in high-stakes care environments like SUD treatment.

• Connect with Jessica on LinkedIn: https://www.linkedin.com/in/jessicawalker/

What happens when behavioral health providers decide to build their own tech—because nothing on the market truly understands their needs?In this special story episode of Brainwaves by Opus, CEO Humberto Buniotto joins host Shawn Rickenbacker to take us back to the earliest days of Opus. From sitting in detox facilities on Day 2 of the job to reshaping how documentation, billing, and compliance work in behavioral health, Humberto shares the raw, behind-the-scenes journey of how Opus came to be.🔥 In this episode:Why the first Opus EMR was sketched out in a moment of desperationHow “by providers, for providers” became more than just a mottoThe biggest RCM/documentation problem no one was solving—and how Opus Genie fixed itWhy intuitive tech is better when it “just gets out of the way”The future of behavioral health tech (hint: AI isn’t the enemy—it’s the partner)Whether you’re a clinician, operator, or tech nerd, this is the story of a company built with empathy, vision, and relentless support for those on the front lines of care.🌐 Learn more: https://www.opusehr.com📩 Subscribe for more episodes of Brainwaves by Opus, where behavioral health meets bold innovation

Revenue Cycle Management (RCM) might not sound glamorous—but for behavioral health organizations, it’s often the difference between staying open and shutting down. In this episode of Brainwaves by Opus, we sit down with Alyssa Putman, the expert leading Opus’ RCM Services, to uncover the real challenges providers face—and how the right RCM strategy can unlock long-term sustainability and growth.

Hosted by Shawn Rickenbacker, this conversation dives deep into:

• Why behavioral health RCM is so misunderstood

• The most common red flags that signal your system is broken

• How Opus RCM combines AI + human expertise to maximize reimbursements

• What clinical teams can do today to stop revenue leakage

• And how leaders can take back control with real-time visibility and smarter workflows

💡 Whether you're a provider, administrator, or operator in the behavioral health space, this episode is packed with practical insights and empowering takeaways.

👉 Book your free RCM audit with Alyssa here
🌐 Learn more about Opus RCM Services here

Scaling behavioral health organizations requires a holistic approach, not just departmental fixes. Join us as we talk with Steve Donai, founder of Growth Sherpa, about the common missteps in scaling and how to achieve sustainable growth. Discover the importance of a solid tech stack, from telephony to CRM, and how to track your spend effectively. Learn about outcome-based marketing, the cautious use of AI, and practical tips to avoid revenue pitfalls. We'll explore how to move beyond siloed strategies and towards a complete patient acquisition ecosystem.

In the behavioral health space, patient financial management is often overlooked, but it's crucial for both revenue and patient well-being. Join us as we talk with Christopher Wolfington, Founder and Chief Revenue & Strategy Officer of FinPay, about the direct correlation between patient financial engagement and practice revenue. Discover practical tips and real-world examples of how to improve transparency, affordability, and trust in your payment processes. Learn how to have the right financial conversations with patients, reduce financial stress, and ultimately boost your bottom line.