In this episode we discuss:
The impact of cognitive biases on purchasing decisionsWhat exactly are category heuristics and why do they matter?Experts vs Acquaintances who do consumers really pay attention to?Why 2 for 1 is better than 50% off, every timeStacking biases and other fun games for marketersBrand preference fragility, another dagger in the heart for poor old brand loyalty theory?Consumers don’t know why they purchase what they purchase and neither do you.Why exactly does Sam need three TVs anyway, and who the hell is Hisense?Resources Mentioned
Google and the Behavioural Architects – Decoding Decisions: The Messy Middle of Purchase Behaviour – https://www.thinkwithgoogle.com/_qs/documents/9998/Decoding_Decisions_The_Messy_Middle_of_Purchase_Behavior.pdf
Matt Johnson, PhD & Prince Ghuman – Insights into the Psychology of Decision-Making from a Split-Brain Mind – https://www.popneuro.com/neuromarketing-blog/psychology-decision-making-split-brain-mind-choices-motivation
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