In the previous episode of the podcast Jeannette talked about being a successful woman in business and today she is joined by one of aviation’s leading businesswomen, Chris Browne OBE, former Chief Operating Officer of Easyjet and Chief Operating Officer of TUI Airlines.. Chris was awarded an OBE for her services to aviation in 2013. Together they discuss the importance of strong female role models in young girls’ lives to allow them to reach their full potential, leadership skills and how growing up through the troubles in Northern Ireland shaped Chris to become the woman she is today.
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KEY TAKEAWAYS
Once you have been through huge challenges and faced difficult decision making in your career, you certainly know how to tackle those problems again - you don’t hesitate twice and you know the levers that you have to pull.
Automatically for women, so many career paths are just closed off because women themselves are not even considering following these routes. It is important that kids, particularly young girls have strong role models, and we are able to open kids' eyes to what’s out there and that they can do anything they want. This is especially true for children from underprivileged backgrounds that may not have the same opportunities as others.
Any strong leader worth their salt will know when you have to dive into the detail and when you have to step back. You need to learn not to be afraid to hire people that are better than yourself. It’s also key to have the good grace to let them get on with their job, not interfere and know when it is necessary to step in.
It is always appreciated when you are able to work for companies where you are able to be yourself. It is really important to be authentic and not forget your roots and where you came from. Leadership is about looking behind and who is following you instead of looking above.
It is important to ignore the self-doubt that you may have, you may look back on your time and regret how much you listened to it. Get on with the opportunity you have been given and trust in yourself.
If there's one thing that tough circumstances can teach you it is to never give up, always fight for what is right. That has to be a rule in life itself and it is a tremendous feeling of what you should and shouldn’t do and having that element of moral justice. Because, when you do experience tough circumstances first hand it leaves a lasting impression on you.
BEST MOMENTS
“The very first thing I remember being said to me as I walked into the reception at 8 o’clock on a Monday morning, quite nervous and a guy said to the receptionist ‘oh my word have you heard, they’re sending a woman to run the airline, what will they think of next.”
“Deep down inside I was terrified. I thought, is this me? Am I finished career-wise?”
“Don’t tell me I can't do something because that really riles me, and I’ll just do the opposite and try and prove you wrong.”
ABOUT THE HOST
Jeannette is an experienced and highly regarded senior executive, property investor and board advisor with over 25 years global professional experience across the travel, leisure, hospitality and property sectors. Jeannette’s passion for diversity and inclusion in the workplace has been with her throughout her career and as a strong advocate for personal development and transformation Jeannette now supports other businesses and individuals to achieve their full potential. Having diversified her career by stepping into property investing with partner Chris, their combined knowledge and drive has seen their businesses flourish and plans to expand their portfolio are opening up opportunities for others to invest with them.
ABOUT THE GUEST:
Chris Browne OBE former Chief Operating Officer of Easyjet and Chief Operating Officer of TUI Airlines, has achieved a number of significant ‘firsts’ throughout her career.
She started her career in 1984 at Marsans Travel, a Spanish holiday company. In 1986 she joined Iberia Airlines, rising to become General Manager for the UK and Ireland by 1991. She joined Carlson Worldchoice in 1996 and moved on to First Choice in 1999, where she became head of Air2000, the group’s airline.Chris became Managing Director of First Choice Airways in Manchester from 2002-2007 when she led the merger of First Choice and Thomson to create Britain’s third-largest airline, Thomson Airways — an achievement she managed in just nine months. Since then, she has held the post of Managing Director for Thomson Airways and Chief Operating Officer of TUI Airlines responsible for a cost base of €3.5bn, €4.1bn revenue and 25million passengers.At Easyjet where Chris was Chief Operating Officer she had responsibility for an operational cost base of £4bn and a team of 10,000 people.
In 2011, the University of Ulster awarded Chris the honorary degree of Doctor of Science (DSc) for management leadership. She was awarded an OBE in 2013 for her huge contribution to the aviation sector.
VALUABLE RESOURCES:
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CONTACT INFO:
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