The one where Matt stops by to chat with Doug about the importance of creating both meaningful experiences for customers and engaging environments for employees.

The one where Liz, Ed and Doug have an informal chat about a range of topics including what Customer-in-Control means to them, how to keep your data strategy balanced with a human nature and why sometimes your biggest competitor can be you - and your internal status quo mindset. 

The one where Doug and Jennifer talk about Officially Bionic as a purpose-driven organization and the importance of creating digital communities to share and celebrate unique experiences and perspectives.

The one where Hugh drops some knowledge on Doug about how Virtual Reality and other emerging technologies can give businesses and brands a competitive advantage while providing more control for customers.

The one where Craig speaks with Doug about the value of Ephrata National Bank's long-term view of developing customer and business relationships, how to integrate emerging technology that is meaningful and the constant issue of data security.

The one where Rafael and Doug discuss building and transforming new business models by applying lean and agile methodologies adapted to each type of business model and team’s maturity levels.  

The one where Liz and Doug talk about the direction of our Customer-In-Control world and the implications for businesses and brands.

The one where Doug connects with Ed to discuss the impact of a Customer-In-Control world on B2B businesses and brands.