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Most people think Customer Support is where careers begin—not where meaningful careers are built.
In this episode, I sit down with Ayomide Abdullahi-Makinde, a Customer Support Specialist and advocate who is helping professionals around the world see the role differently.
What started as a job she never planned to pursue became a career she now passionately champions. The turning point? Realizing she was responsible for accounts worth over a billion Naira, and that Support wasn't simply answering tickets—it was driving real business outcomes.
Along the way, we discuss:
Why Customer Support is one of tech's most misunderstood roles
How a great manager changed Ayomide's perspective on her career
Why Support professionals often underestimate their own value
Career growth opportunities beyond frontline support
Building a personal brand by creating value instead of chasing virality
Whether you're in Customer Support, Customer Success, Operations—or simply trying to build a meaningful career—you'll find ideas here that challenge conventional thinking.
David Kenny is one of the creative minds behind some of Africa's biggest podcasts, but long before music production and digital media, his life took a dramatic turn.
At just 12 years old, he lost his father and suddenly found himself helping lead his family while trying to discover his own future.
In this conversation, we discuss:
• Losing a parent at a young age
• Becoming responsible before you feel ready
• Music production and creative work
• Learning to trust God's leading
• Receiving feedback as an artist
• Building a career through creativity and character
If you're navigating uncertainty, building a creative career, or wondering how difficult seasons shape us, you'll find encouragement in David's story.
Before I begin inviting guests into Breakfast & Launch, I thought it would only be fair to introduce myself.
In this episode, I share why I'm starting a podcast in 2026, where the name Breakfast & Launch came from, why I chose conversations over monologues, and what you can expect from the episodes ahead.
Breakfast & Launch is built on one simple idea: thoughtful people build meaningful lives—and we learn to build better by learning from one another.
Whether you're building a career, a business, a ministry, a family, or simply trying to become the person you're meant to be, I hope these conversations leave you better equipped to build with intention.
Welcome to Breakfast & Launch.
Chapters:
00:00 A podcast is a magical thing...
00:07 Welcome
00:27 Who I Am
01:14 Why I'm Starting a Podcast
02:36 The Story Behind Breakfast & Launch
05:02 The Vision
05:28 Why Interviews Instead of Monologues?
06:46 How I Choose Guests
08:31 What You Can Expect
From the publisher's feed