The past year seems like it has been a constant state of uncertainty. It's frustrating to look back and think how much of it has been a blur. How do you make sure you're still progressing when nothing goes according to plan? On this week's episode of Breathe Out, Heather reminds us that we live in a world of progress and not perfection. A lot of people avoid creating a weekly schedule for fear it won't work out. That is why we reflect on the failures, give ourselves credit, and adapt in order to be resilient in the hard times. Ask yourself what's working and what gets in the way. Whether it's a proposal, zoom meeting, date night, or workout, it's important to map out what you want to accomplish for yourself and for your family. Face the challenges. Be intentional ♡

Back in Episode 13, we discussed the hard market and why it matters to everyone. After all, 2020 brought its fair share of changes and we're going to feel the growing pains for years to come. In this week's episode of Breathe Out, Heather focuses on the auto industry and how the past couple of years have led to premium increases across the board. Record-setting auto claims and medical bills, distracted driving from technology, sleep-deprivation, and stress, delivery demands and deteriorating road infrastructure - these are all variables that have affected the supply & demand of auto coverage. At Highpoint, we encourage you focusing on what YOU can control, despite the uncontrollable and unpredictable. Getting an assessment of your preparedness and making wise choices will ultimately pay off. Let us help you get the most out of your investment and visit us at www.hpigrp.com or send an inquiry to [email protected] today! 

In this week's episode of Breathe Out, Heather is joined by our awesome Sales Coach, Adam Outland! With 15+ years of experience, Adam is a Partner, Executive Coach, and Team Lead for Southwestern Consulting. He has been working with the Highpoint sales team for a few months, and the impact has been incredible. Listen as they talk through Adam's journey from seminars to consultations and take notes on a few secrets and skills to help your business business grow and thrive. When it comes to the client, it's important to tell them what they NEED to hear, not just what they WANT to hear. To learn more about Adam, check out his own podcast "Inside Great Minds" on all streaming services or visit www.southwesternconsulting.com today! 

When you are intentional about showing appreciation for another person, it's important to understand what is actually effective. Author Gary Chapman wrote The Five Love Languages and The 5 Languages of Appreciation in the Workplace - two books that provide great understanding to treating people the way they want to be treated - what we at Highpoint call "The Platinum Rule." In this week's episode, Heather sits down with our very own Chief Heart Officer Jackie Keys to discuss each expression - 1) Quality Time 2) Acts of Service 3) Words of Affirmation 4) Physical Touch and 5) Giving Gifts. They provide examples of how the love languages can be applied both personally and professionally to make every one of your relationships more compatible. To learn more, we highly recommend Gary Chapman's books which can be found online and any popular bookstore! Lead with love 💕

Accidents happen, and the insurance industry was created to protect us from unforeseen events and losses. We serve our clients to ensure their businesses are covered by great policies. But we also believe that value must always exceed price, and that coverage is more than a document. In this week's episode of Breathe Out, meet George Canavan! George has 25 years of experience as a client advocate, claims adjuster, and a regular person like you & me. Heather knew that his skills and wisdom were needed at Highpoint to level-up our customer service. We believe by treating people the way you want to be treated, being organized, and remaining persistent, you create a stronger sense of trust with your client while also holding the insurance companies accountable. Listen in on their conversation for some ideas how you and your business can handle claims smarter and improve loss prevention strategies to ultimately lower your expenses. To learn more, visit our website at www.hpigrp.com today!

Happy Monday! In this week's episode, we're talking about discipline. We're four weeks into the new year... have you kept your resolutions? Listen as Heather gives some tips and tricks on how she stays on track to accomplish ambitious goals. Good habits are easy to make but hard to keep. It's important to be self-aware of your weaknesses and find support in those areas to hold yourself accountable. Consistency compounds and at Highpoint, WE BELIEVE that success is in the follow-through! After all, strategy without execution is just an idea. To learn more about our awesome team, visit our site www.hpigrp.com today!