Ops Cast

Bridging the Gap: Building Mutual Understanding Between Marketing and Ops with Monica Wright


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In this special 200th episode of OpsCast, hosted by Michael Hartmann and powered by MarketingOps.com, we are joined by Monica Wright, growth and demand generation leader with deep experience in both marketing operations and demand generation. Monica brings a rare dual perspective on what it takes for marketing and operations teams to work together effectively.

In this episode, Monica discusses the often-overlooked challenge of mutual understanding, why marketers need to understand how Ops professionals work, and why they must understand marketing strategy to drive real business impact. She shares insights from her career leading, building, and advising teams, offering practical advice for bridging gaps, improving collaboration, and maximizing the effectiveness of your marketing organization.

You will learn:

  • Why cross-functional understanding between marketing and Ops is critical for success
  • How Ops and marketing teams can better communicate and align on goals
  • Strategies to ensure Ops adds measurable value while supporting marketing initiatives
  • Lessons from real-world experience building and scaling high-performing teams

This episode is ideal for marketing leaders, demand generation professionals, and MOps teams seeking to enhance collaboration and achieve a more significant impact throughout the organization.

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