In this episode of our podcast, we explore the multifaceted topic of leadership and workplace culture – delving into the extent leaders play in shaping, creating and influencing environments, behaviour's and attitudes within organisations.

Elizabeth Bradford, Managing Director for Wholesale Banking at HSBC draws from her wealth of experience leading global teams as she speaks with Ashish Trivedi of our Leadership and Talent Development Committee, sharing her tips and strategies for cultivating positive, conducive and inclusive workplace culture. Bringing real world experiences into the conversation, she highlights some of the common challenges facing leaders today, lending insights on how to navigate through the shifts happening in today’s organisational culture.

Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. ⁠Signup to our newsletter⁠ for more information and the opportunity to request topics and guests in future episodes, or head to our ⁠website⁠.

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In this episode of our podcast, we delve into the crucial topic of staying safe while navigating the vast digital realm. As technology continues to advance at an unprecedented pace, it is increasingly essential to equip ourselves with practical tips and knowledge to ensure the safety of ourselves and loved ones.

Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. Signup to our newsletter for more information and the opportunity to request topics and guests in future episodes, or head to our website.

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Our Executive Director, David Kelly had the opportunity to interview Rt Hon Anne-Marie Trevelyan MP, Minister of State (Indo-Pacific) for the Foreign, Commonwealth & Development Office during her visit to Singapore.

She shared in detail regarding her role in the region and what are the plans surrounding opportunities between UK and Singapore.

The in-depth conversation shed some light on sustainability, tech and building relations with countries within the region.

Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. Signup to our newsletter for more information and the opportunity to request topics and guests in future episodes, or head to our website.

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Welcome to our second episode of The Customer Experience Series where we explore how to bring behavioural science into your customer experience. In this episode, Nicki Houghton continues to deep dive into the benefits of implementing behavioural sciences into our daily lives from work, businesses and how we even interact with others on face to face level.

An example Richard Chataway gave is a concept called, The Paradox of Choice, which is that if we're given too many options to choose from, and an abundance of choice in terms of providers and services that we can use. We find that overwhelming as people often face choice paralysis. So, we don't make a decision because we have too many options and we can't possibly decide what the best one is. And if we observe carefully at online streaming platforms and even e-commerce sites, these recommendation engines are a part of utilising behavioural sciences for your business which boosts the customer experience.

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Welcome to our first episode of The Customer Experience Series where we explore how to bring behavioural science into your customer experience. In this episode, our speakers from GoBeyond speak to Nicki Houghton on how businesses have started to apply behavioural science principles to customer experience in order to improve their services and products.

During their discussion, it was noted how businesses can apply behavioural science to customer experience through multiple methods that influences one's decisions. One such example was the use of nudges which are subtle cues which encourages an individual to make a certain decision. Research has shown that customer behaviour can be influenced by a variety of factors, such as social norms, emotions, cognitive biases, and environmental cues. By understanding these factors, businesses can design their customer experience to encourage positive behaviours and improve customer satisfaction.

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Our flagship diversity event of the year, the International Women's Day Lunch, returned to the calendar for 2023 with a stellar line-up of speakers on this year's theme - #EmbraceEquity. The event, led by our Women in Business Committee, opens with a welcome glass of champagne, kindly sponsored by ⁠The Global Collective⁠

In our second IWD episode, we hear from Naomi Vowels, Co-Founder and Director of givvable, and David Jacob, Chief Executive Officer of Marsh Asia, who share their personal experiences with embracing diversity and equity at work and at home. Our speakers advocate for the narrative to be more outspoken and to have a voice in places where it matters, such as engaging the committee and becoming the voice of change.

Thank you to our Title Partner, and Official Diversity and Inclusion Partner of the Chamber since 2014, ⁠Barclays⁠, along with our Supporting Partners, ⁠XCL World Academy⁠, ⁠Santa Fe Relocation⁠, ⁠Mercer, ⁠⁠Mott MacDonald⁠, ⁠Kennedys Legal Solutions⁠, ⁠BT⁠and ⁠Elliott Scott HR⁠.

Thanks for listening!

Our flagship diversity event of the year, the International Women's Day Lunch, returned to the calendar for 2023 with a stellar line-up of speakers on this year's theme - #EmbraceEquity. The event, led by our Women in Business Committee, opens with a welcome glass of champagne, kindly sponsored by The Global Collective

Thanks for listening!

Welcome to another episode of Marketing Movers & Shakers, a podcast series by the Marketing and Communications Committee featuring some of Singapore's and Asia's most inspiring marketers and communicators today. In this series, we learn what makes our guests tick, what their professional journey has been thus far, their predictions for the future of the marketing and communications sector in Asia, and what advice they would provide to ambitious marketers and communicators who are just starting out.  

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In  the rush for the digitalisation in the financial services and regulation sector, customers are gaining a higher level of convenience and processes in their systems. However, with the rise of convenience, an almost parental state is emerging in which businesses are increasingly asked to safeguard and look after individuals. 

Sasha Slevec, Financial Crime Lead, Australia, Featurespace, discussed with Mike Rourke, Chair of the Finance and FinTech Committee on how fraud and scams work especially in the very fast paced finance and fintech industry. Sasha explained how there is a very thin silver lining between frauds and scams and how one can practice vigilance and awareness to see them. Our speakers also shared how 'trust' is the common key factor in how these scammers execute their plans on unsuspecting victims.

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In this special episode, we are delighted to have three students from Dulwich College (Singapore), Rumi Lorenzo Aquino, Jessica Boa and Charlotte Chloe Cretot sharing with us more with their views on sustainability and how it has an effect on the younger generation and future economy. Although a number of students are involved in sustainability in lots of different ways, these three have all been recommended hiring by teachers at the college, which is why they have this opportunity to speak to us all.