Learn about the Sales Practice through this huge engagement we had with YP (yep, the Yellow Pages guys). This story is especially cool as the opportunity was uncovered by Lance Wilke, a SABA consultant, and referred into the Sales Practice. Guests Andrew Dornon and Rick Cheatham share the YP story, and MJ Rajashekher tells us about her recent experience referring a sales opportunity from her client. We also hear from Anne Wilson about a cool multi-program TTT we did for SAP.

Matt Archer shares his recent experience helping the CEO of a major company help his senior staff get better at their own C-Suite engagement skills. We also hear about Matt Prostko's new book, Ahead of the Chains, and a new leadership approach in the Chicago office.

In this episode we learn about First Level Leader programs. Over the past several years we have developed a proven approach to training first-level (sometimes called "front-line") leaders, using Multipliers as the foundations, Moments to create the simulation experience, and a powerful set of know-hows. Guests Andrew Burns, Katrin schwabe, and Fredrik Schuller take us through how we've applied this approach for Intuit, Citizen's Bank, and others, and how we are selling it successfully today. Stay tuned to the end for a cool update from Max Schneider on happenings in the Chicago office.