In Episode 24 of the Build Better Homes Podcast, Royal Mortier and John sit down with Mindy Lepp of LEPPDESIGN to talk about marketing in the homebuilding and construction industry.
Mindy shares how LEPPDESIGN evolved from a general marketing firm into an outsourced marketing department for builders, contractors, remodelers, and other construction businesses across the country. The conversation explores what happens when a company reaches the point where word of mouth is no longer enough to support where it wants to go.
They discuss why a strong reputation still needs a credible online presence behind it, how builders can approach websites, social media, SEO, and advertising without trying to do everything at once, and why marketing strategies need to be built around the specific goals and audience of each company.
The conversation also gets into the importance of relationship building within the industry. Mindy shares her experience joining her local Home Builders Association and how consistently showing up, volunteering, teaching, and building trust eventually created opportunities that simply would not have happened overnight.
Royal and John bring their own experiences into the discussion, including how much of PLIRIS' growth still comes from builders recommending PLIRIS to other builders and John's experience growing his framing business almost entirely through word of mouth.
Key Takeaway
Word of mouth is still one of the most powerful forms of marketing in construction, but growth requires more than waiting for the next referral.
A strong online presence gives potential customers a way to validate what they have already heard about your company, while consistent relationship building keeps your business visible and trusted within the industry.
The best marketing strategy is not necessarily the loudest one. It is the one that supports where your business is today and where you want it to go next.
Connect With Us
Want to learn more about building better homes, improving your process, and navigating the changing residential construction industry?
Connect with PLIRIS and explore more episodes of the Build Better Homes Podcast: https://plirisco.com