The conversation you keep putting off is the one costing you the most. Small problems rarely stay small.
Tom Day, Partner at PA Consulting, draws on 25 years of leading teams, building businesses and raising a family to explain why conflict is almost always a symptom of poor communication — and how to prevent it rather than react to it.
What you’ll learn:
• Why difficult conversations feel so uncomfortable, and why avoiding them makes things worse
• How to prepare for a conversation that actually matters
• Why clarity builds trust, and vagueness destroys it
• The Manual of Me: helping your team understand how you work before friction starts
• The Manual of Us: aligning a team on roles, values and ways of working up front
• How to handle the same conversations at home, not just at work
For leaders, managers, parents, and anyone sitting on an awkward conversation they know they need to have.
Free downloads
The Manual of "Me": https://www.buildyouredge.org/tools/the-manual-of-me
The Manual of "Us": https://www.buildyouredge.org/tools/the-manual-of-us
No email address required — no sign-up of any kind.
Episode notes: https://www.buildyouredge.org/podcast/episodes/how-to-have-difficult-conversations-before-they-blow-up
Tom Day on LinkedIn: https://www.linkedin.com/in/tomfday/
Build Your Edge helps ambitious people in tech think smarter, lead better and deliver more. One focused topic per episode, one guest who has done the job, and a free tool every time. New episode every other Tuesday.