Richard White, Founder and CEO at Fathom (YC W21) shares his startup journey centered around fantastic products that solve business problems. Richard’s strategic approach could benefit a lot of startup founders.

Richard agrees that listening to user feedback is vital for improving a product. He urges founders to go beyond just applying the feedback and actually dig deeper. Find out why customers are asking for the feature and build on that. Startups need to be strategic in finding an area of focus. With limited time and resources, the right timing and approach are essential. 

Richard advises founders not to bank only on experience. He stresses that it’s important to have a “beginner mindset”. Surrounding yourself with people who hold different perspectives can help you achieve that. This opens you up to different approaches and innovative methods. 

Founders seeking to draw inspiration, especially in product creation, will find Richard’s insights educational.

• LinkedIn - https://www.linkedin.com/in/rrwhite/
• Website - https://fathom.video/

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