This week, Dustin Coates and Kane Simms are joined by Nick Carey, Lead Product Designer at Potato, to discuss the concept of creating an assistant on an assistant.

This episode touches on some unique topics that we haven't covered before, such as:

• How to create an assistant on an assistant and the reasons for doing so.
• The utility to affinity scale and when to create a persona.
• AI and personalised VS static content and the difference between the voice interface and the backend functionality. 

We also discuss Nick's design and research process, how voice changes the interaction pattern, how character and story improve engagement and how technical development mixed with design led the team to create a randomised response builder capable of generating over a million different response combinations.

Links

Visit the Potato website: http://p.ota.to(what a cool domain!)

Twitter: NSDCarey

 

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