Building Better Managers

If your organization has embraced a hybrid or fully-remote work model, your managers need to be equipped with an array of adaptable and effective tools for team development, including coaching. Today's guest, Charlie Nelson, is responsible for all aspects of worldwide operations for SmartRecruiters, including GTM & distribution strategy and performance optimization. Translation: he knows a thing or two about how to lead, coach, and develop teams.

In the time since SmartRecruiters committed to a fully remote workforce in 2020, Charlie has developed a number of terrific strategies for getting the absolute most out of his remote teams, including a technique he calls "watching game tape." By watching recordings of his remote calls, observing and listening for things like body language, intonation, and technical details that are tough to gauge in real time, Charlie illuminates and pinpoints opportunities for improved performance. Learn about how this radical transparency aligns the organization around shared goals and drives business outcomes.

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For transcripts and other available downloads, please visit the BetterManager website.

© 2022 BetterManager

Workplace drama can affect every aspect of business: Employee engagement, productivity, teamwork, customer service, and, ultimately, your bottom line. And from frontline managers to top-level executives, leaders often do not realize how much they themselves actually contribute to the conflict and drama within their workplaces.

Everyone has blind spots, so it's critical to evaluate how conflict and drama are showing up in your workplace culture and start addressing these costly issues instead of ignoring them.

No workplace is immune to the effects of drama, so we've brought in Marlene Chism, the leading authority on building drama-free cultures, to discuss what leaders at every level can do to address this costly problem.

Marlene is known for helping managers address "the elephant in the room" and initiate conversations that get results. She is a recognized expert on the LinkedIn Global Learning platform, and the author of "Stop Workplace Drama," "No-Drama Leadership," and "7 Ways to Stop Drama in Your Healthcare Practice."

Over the course of this episode, we cover:

• Why we need to change the narrative we tell ourselves if we are to manage conflict more effectively
• What we get wrong about conflict and workplace drama that makes leaders mismanage these situations
• Why no matter how many "soft skills" you learn, it's the Inner Game that will ultimately transform your leadership
• The distinct elements of conflict capacity, and how they can help leaders resolve workplace conflict
• Moving from command-and-control to servant leadership

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For transcripts and other available downloads, please visit the BetterManager website.

© 2022 BetterManager

All leaders and managers need to know how to effectively facilitate a meeting that brings together their team, peers, and customers in a meaningful way.

Our guest, Jaren Murphy, is the Vice President of Business Development at McCarthy Building Companies, a builder of water infrastructure and other commercial projects across the United States.

Jaren believes that while every meeting is different, you can start using key skills & tactics right now to improve your effectiveness--no matter the context or agenda.

Jaren's Guide, Drive and Set strategy ensures you are: 1) Guiding the conversation (keeping it from going off the rails by staying focused on the goals), 2) Driving full engagement by creating a psychologically safe environment where diverse and innovative ideas are respected and considered, and 3) Setting expectations for follow-through and outcomes.

Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you!

For transcripts and other available downloads, please visit the BetterManager website.

© 2022 BetterManager

As the world of work evolves, leaders and managers are being asked to do more. In addition to day-to-day responsibilities, successful companies are engaging leaders in conversations about broader issues like return on investment. What's one of the best ways to ensure a company's financial success? By putting people first and embracing a culture of growth and innovation.

Teams who can innovate, evolve and grow are more highly valued than ever before. But innovation is close to impossible without a psychologically safe environment where mental health is valued and prioritized. When blame and shame are rampant, only a select few benefit.

Tara May, CEO of Aspiritech and digital transformation expert, joins us to discuss how to create a workplace culture where innovation can thrive. She'll cover the importance of neurodiversity, the mental health resources that can best support your teams, and how creating a culture of safely "failing fast" can lead to amazing results.

Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you!

For transcripts and other available downloads, please visit the BetterManager website.

© 2022 BetterManager

Leaders, and particularly middle managers, are constantly being challenged. While it's never been easy to navigate the needs of both the C-Suite and junior staff members, the past few years have created a slew of new priorities and pressures.

From managing remote and hybrid teams and effectively implementing and supporting company DEI priorities to rallying staff during times of crisis and reducing team burnout, the growing complexity of being a manager today can quickly feel overwhelming.

Now, more than ever, managers need to communicate clearly and strengthen workplace connections. And doing so, all starts with respect, according to Dr. Julie Pham. Dr. Pham, the best-selling author of 7 Forms of Respect: A Guide to Transforming Your Communication and Relationships at Work, and the founder of CuriosityBased, joins the podcast to explain how respect is communicated among individuals, teams, and organizations.

In this episode, Dr. Pham guides us through the 7 Forms of Respect framework and shares how it is being used around the world to create more dynamic and highly productive workplaces, and how it can be applied by managers and leaders to articulate priorities, compromise effectively, and reinforce behaviors that support the shared work and goals of the team.

Dr. Pham earned her PhD as a Gates Cambridge Scholar and her "real-life MBA" by running her family's Vietnamese-language newspaper during the 2008-10 recession. She has worked as a journalist, historian, university lecturer, marketer, nonprofit executive, and management consultant.

Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you!

For transcripts and other available downloads, please visit the BetterManager website.

© 2022 BetterManager

Over 80% of people from the front lines to the C-Suite point to ineffective communication as a root cause of many team project failures. And the migration to more remote and hybrid workplace setups isn't making things any easier!

To help you up your game we've brought in Richard Newman, founder of Body Talk and author of "You Were Born to Speak", to show us how leaders and managers can add some practical and powerful storytelling techniques that can dramatically improve communication, teamwork and productivity.

Storytelling is simply the way the human brain wants to receive information, so sharpening your storytelling skills is a real game changer. Richard gives us strategies to leverage the three major areas of communication: nonverbal (body language & tone of voice), content (the story & visual aids), and mindset (preparation & framework). You'll soon find yourself moving people to action by engaging the survival mind, emotional mind, and logical mind.

Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you!

For transcripts and other available downloads, please visit the BetterManager website. https://bit.ly/bettermanager-e56-ls

© 2022 BetterManager

If your leadership development program isn't cultivating leaders and managers that know how to build and develop a culture of trust, loyalty, and positive work relationships, it's already hurting your bottom line.

Every day your people managers encounter opportunities to lead, nurture, and take care of their employees, but they also need to learn how to take care of and manage themselves.

In this episode, Jennifer Chapman, founder and executive coach at Ambition Leadership and a former Fortune 500 leader, shares practical and actionable ways for managers to build confidence, be more assertive, and leverage workplace relationships so that both they and their teams are as effective and productive as possible.

Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you!

For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast

© 2022 BetterManager

Leadership challenges are in the spotlight due to the upheavals of the pandemic and The Great Resignation. Organizations are struggling to find effective solutions as people are leaving workplaces left and right. Today's guest, Danny Hadas, believes that Minimalist Leadership is a great place to get some answers.

Danny is a #1 Best-selling author, leadership coach, and former adviser to the world's most iconic brands, including Disney, BMW, and AT&T. His specialty at the Emovation Project is coaching executives & managers to be minimalist leaders, which empowers them to double their team's performance without doubling their own efforts.

He'll address some of today's most pressing leadership challenges, including: how to hold people accountable while still empowering them; giving people the resources to overcome obstacles (not running around fixing all their problems for them!); and finding the right cadence of checking-in & evaluating their actual progress to avoid the worst aspects of micro-managing.

Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you!

For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast

© 2022 BetterManager

The way we work together has changed in profound ways over the past two-plus years. Making the most of this moment means more than simply "getting back to the office." On the Building Better Managers podcast, we're always excited to spotlight strategies, tools, and tips that organizations and leaders can model to create positive and healthy work environments.

In this episode, we're joined by Nicole Anzuoni and Crystal Lauderdale of the Ultimate Medical Academy, to discuss how they've worked to foster unity, energy, and excitement, and engage its 1,800-plus member geographically-dispersed team. Nicole and Crystal share concrete strategies, ideas, and takeaways from programs focused on an array of areas including Diversity, Equity, and Inclusion, promoting cultural continuity, mental wellness, and manager coaching and support.

Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you!

For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast

© 2022 BetterManager

No matter how well-designed your algorithms, they won't teach you how to lead with empathy and heart. The hard truth is that no matter how brilliant you may be, your technical abilities won't provide you with the charisma, empathy, and grace often needed to advance.

Leading with authenticity may not come naturally for everyone, but it can be an absolute game-changer when trying to get the most from your teams.

Drawing on his experience as a software developer and project manager and his own journey of self-development, Roberto Giannicola, author of "You've Got Algorithm, but Can You Dance?" and an executive coach at BetterManager, has been coaching executives in leading world-class organizations for well over a decade.

He joins us today to outline his three-step formula for organizations to facilitate leadership growth for its managers.

• First: Self Observation and Discovery
• Second: Learning & Practicing Important Leadership Skills
• Third: Creating a Concrete Plan for Development

Whether you're a team leader in the tech industry or not, you're sure to find new ways to become a more confident, assertive, and empathetic leader.

Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you!

For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast

© 2022 BetterManager