What does it take to turn a $7,000 trailer and a first client into a catering company trusted by universities, wedding venues, and 40,000‑person music festivals? We sit down with Robert Patterson, CEO of Top Shelf Catering, to trace the journey from Marine Corps grit to five‑star service standards, and how those values fuel growth without sacrificing flavor or accountability.
Robert shares the pivotal lessons he learned at a luxury resort and during a tough Olive Garden turnaround, then shows how those systems became Top Shelf’s backbone: answer fast, arrive early, cook close to service, and treat every guest like a regular. You’ll meet Chef Kim, the Johnson & Wales–trained engine who starts at 2:30 a.m., nails lowcountry staples like shrimp and grits, and still pulls off fork-tender beef tenderloin at scale with a rich brandy peppercorn sauce. We dive into practical playbooks on pricing, budget-first menu design, plated pre-selection, and how to avoid the prep traps that crush timelines—yes, skewers, we’re looking at you.
The conversation also tackles what most caterers gloss over: post‑pandemic costs, bar insurance, and risk. Robert lays out a clear approach to additional insured certificates, one‑day event coverage, and why honest line items for disposables protect both margins and clients. Then we open the festival binder: how Top Shelf rescued a super VIP program, earned backstage hospitality for national artists, and now runs multi-day, multi‑menu operations across states using local vendors, mobile kitchens, and ruthless timing. Along the way, you’ll hear the war stories—seating charts gone wild, fragile glassware and tight aisles—and the simple seasoning mantra that keeps food broadly loved in a world of dietary needs.
If you’re building a hospitality brand, planning corporate events, or just want the behind‑the‑scenes truth on great catering, this conversation is packed with strategies you can use tomorrow. Subscribe, leave a review, and share this episode with a planner, chef, or small business owner who needs a real-world operating manual for service that scales.
Presenting Sponsor: Mount Pleasant Chamber of Commerce
Studio Sponsor: Charleston Media Solutions
Episode Sponsor: Viking Mergers & Acquisitions
Expo Podcast Sponsor: Pollen Social
Production Sponsor: RMBO.co
Design Sponsor: DK Design
Interested in Sponsorship? Click here.
Committee:
Kathleen Herrmann | Host | MPCC Past President | Mount Pleasant Towne Centre
Mike Compton | Co-host | Podcast Committee | RMBO.co
Rebecca Imholz | Co-host | MPCC Executive Director
Amanda Bunting Comen | Co-host | MPCC Marketing & Communications
Benjamin Nesvold | Co-host | MPCC President | Edward Jones