Building Teams with TEAMES & CO

In this week’s episode, we had the pleasure of speaking with Brett Hampson, a Finance leader at a Fortune 100 company. Brett is an experienced Finance leader, with extensive knowledge about leading teams and executing on results.  Brett and Tracy speak about how to set expectations with your team, support them through change like working from home, and how he is changing the way he plans with his team to be more agile to future change. 

Show Highlights 

1. What are the attributes that successful and empowered teams share? (4:15)
2. Managing Expectations in the Real World (10:38)
3. How to internal-facing teams connect with their internal customers as well as the external customer (17:40)
4. Virtual Team Tip: How do you manage adding a team member, on-boarding, goal setting with Virtual Team members (27:19)

Related Links

• Do you want to learn more about building team agility? Check out our workshop offerings at https://teamesandco.com/speaking-workshops#organizational-team-agility

Related Episode: Leadership tip: How to avoid oversimplifying and deliver authentic engagement and team success. https://podcasts.apple.com/us/podcast/building-teams-with-teames-co/id1530838871?i=1000492340584

Views expressed by guests are their own and may not reflect the views of Teames and Co.

Mention of particular products or services and participation of a guest does not imply an endorsement by Teames and Co. The information provided is for educational and entertainment purposes and should not be taken as professional advice.

In this week’s episode we had the pleasure of speaking with Nicole Belisle, Co-Founder & Lead Facilitator, of Collective Channel. Nicole and Tracy speak about the Service Leadership Mentality, building authenticity, and the role of a leader. It is a great episode for all those listeners looking to build better communication and collaboration, while driving results!

Show Highlights 

1. How to build a Communication Cadence - examples of the Techstars model with conscious leadership practices added ( 17:59)
2. What is an OKR? How to develop them to drive success? (21:16)
3. What is Smarketing? (25:22)
4. Unlock information flow, other approaches in addition to meeting cadence. Using informational systems  such as -Slack, Trello, KanBan Board and more (28:11)

Related Links

• Learn more about Collective Channel at CollectiveChannel.com or follow them on Facebook or Instagram at @collectivechannel
• Learn more about how TEAMES & CO builds effective and empowered teams that deliver results at https://teamesandco.com/teams/organizational-design

Related Episodes: Listen to Episode 9 How yo Foster to Culture and Accelerate Growth with Communication (https://teamesandco.com/podcast/09)

Views expressed by guests are their own and may not reflect the views of Teames and Co.

Mention of particular products or services and participation of a guest does not imply an endorsement by Teames and Co. The information provided is for educational and entertainment purposes and should not be taken as professional advice.

This week Tracy Eames, Founder of TEAMES & CO, sits down with Troy Johnson, CEO of YM4C, a non-profit enrichment program that is committed to building strong, trusting relationships, positive attitudes, and life skills in youth through practical teachings and social entrepreneurship. 

YM4C is a community centric organization that partners with local businesses, public schools, community centers, churches, and law enforcement. They believe that a good role model and a positive environment bring out the best in young people. Mentoring works best when it’s long-term, centered in community, and built around fun activities. A positive attitude can transform a life, regardless of what one is going through. We should all strive to be more compassionate, kind, and respectful. 

Show Highlights 

1. Learn more about the 4S model - Strengths, Struggles, Supports and Sparks  - ( 9:59)
2. Using sports and team building, Troy helps youth members set goals, develop critical thinking, build healthy communications skills around conflict resolution, peer support (22:30)

Related Links

• Learn more about YM4C www.ym4c.org or follow them on social media at:
• Facebook -  YM4C 
• Instagram - @youngmen4christ 

• You can follow Troy JOhnson on on Instagram @troyjermainejohnson
• Learn more about how TEAMES & CO builds effective and empowered teams that deliver results at https://teamesandco.com/teams/organizational-design

Related Episodes: Listen to Episode 13  where we speak to Susanna L Harris about PhD Balance and leading virtual teams (https://teamesandco.com/podcast/13)

Views expressed by guests are their own and may not reflect the views of Teames and Co.

Mention of particular products or services and participation of a guest does not imply an endorsement by Teames and Co. The information provided is for educational and entertainment purposes and should not be taken as professional advice.

We are thrilled to be kicking off Season 2 of the podcast with our guest Susana L Harris, from PhD Balance. Susanna shares the mission of PhD Balance, a community creating space for academics to learn from shared experiences. They want graduate students to be able to openly discuss and get help for difficult situations, from navigating academia to dealing with mental health struggles.  We also have the great pleasure of diving into topics around leading virtual teams, and how she and the PhD Balance team manage remote work across timezones. 

Show Highlights 

1. Learn more about how PhD Balance was started and its mission (1:47).
2. How PhD Balance learns from their audience and focuses on what their audience finds most valuable (6:25)
3. How the PhD Balance team navigates working virtually and across time zones. Learn a few of the tips and tricks they use to stay connected, replicate the co-working time in offices, and find more informal times to connect as a team(14:35)

Related Links

• Learn more about PhD Balance at https://www.phdbalance.com or follow them on social media at:
• Instagram - phd_balance
• Twitter @PhD_Balance,   
• LinkedIn www.linkedin.com/company/thephdbalance/

• You can follow Susanna on Instagram or Twitter at @SusannaLHarris

• Want to learn more about leading virtual teams read our blog https://teamesandco.com/blog/how-to-lead-virtual-teams-successfully

Related Episodes: Listen to Episode 7 in Season 1 to  learn more about leading virtual teams (https://teamesandco.com/podcast/07)

Views expressed by guests are their own and may not reflect the views of Teames and Co. Mention of particular products or services and participation of a guest does not imply an endorsement by Teames and Co. The information provided is for educational and entertainment purposes and should not be taken as professional advice.

Welcome back to Building Teams with TEAMES & CO podcast. TEAMES & CO is rooted in the idea that effective teams deliver memorable customer experiences and exceptional business results.

Our goal on this podcast is to help you bring together your team, strategy and customer experience to accelerate the growth of your business. Today are sharing an exciting announcement as we prepare to kick off season 2.

As your organization grows, it is vital that you build communication across your teams. This will help you foster growth, acceleration, and innovation. Tracy and Luis discuss how leaders can collaborate with other leaders from different functions and how to navigate potential points of tension. By identifying and removing friction points, leaders can improve cross-functional collaboration and enable their teams to achieve shared goals. 

Show Highlights 

1. Examples of how leaders can work cross-functionally to achieve shared organizational goals. (3:00)
2. How guidelines and guardrails can help you navigate friction points while also valuing each team’s expertise.  (7:35)
3. Navigating real-world scenarios, what happens when you face challenges working cross-functionally, and how can you remedy those and get back on track. (11:37)

Do you have organizational silos that are slowing your teams down? Let us help:

https://teamesandco.com/teams/organizational-design

Related Episodes: Listen to Episode 9 to learn how you as a leader can build a strong culture and accelerate your growth. (https://teamesandco.com/podcast/09)

Views expressed by guests are their own and may not reflect the views of Teames and Co. Mention of particular products or services and participation of a guest does not imply an endorsement by Teames and Co. The information provided is for educational and entertainment purposes and should not be taken as professional advice.

In this week's episode, Tracy and Luis discuss what an Individual Development Plan is and how teams can implement them for growth. At TEAMES & CO, we believe that IDPs are a vital part of the goal-setting process. While your goals outline what day-to-day success looks like, an IDP sets you and your team members up for future success. It helps you outline how you can develop skills for the future, and enables your team to build agility.  

Show Highlights 

1. Building a communication cadence to support successful IDP achievement (2:03)
2. How IDPs can open up new discussions and career paths that support both your team members and your organization (8:51)
3. IDPs are great tools for individual development, but they also ensure organizations can maximize their agility (11:00)

Is your organization growing? At TEAMES & CO we don’t believe organizational design stops with boxes on an organizational chart.  We help our clients build the needed foundation of leadership, processes, and communications that help your organization deliver results today and accelerate your growth in the future. https://teamesandco.com/teams/organizational-design

Related Episodes: Listen to Episode 6 and learn more about navigating change with agile teams  (https://teamesandco.com/podcast/06)

Views expressed by guests are their own and may not reflect the views of Teames and Co. Mention of particular products or services and participation of a guest does not imply an endorsement by Teames and Co. The information provided is for educational and entertainment purposes and should not be taken as professional advice.

On this week's episode, Tracy and Luis discuss how leaders can invest in their teams and empower them to deliver an exceptional customer experience. We highlight a few key areas to invest in:

+ Shared Purpose

+ Clear Goals

+ Celebrating Together

+ Resources & Tools

Show Highlights 

1. How creating clear goals not only helps you achieve team alignment but helps build a feedback loop between you and your team. (3:21)
2. Why celebrating your success is not only fun but vital to your team’s ongoing improvement and success. (7:06)
3. As leaders our responsibility is to help our teams be successful, we talk through how you can best provide resources and tools to help empower your team. (8:49)

Interesting Links & Resources 

• Visit our blog to learn more about creating an exceptional customer experience https://teamesandco.com/blog/7-ways-you-can-create-a-great-customer-experience-strategy

Is your organization growing? TEAMES & CO can help you build a culture of innovation, define your strategic plan, and accelerate your growth. https://teamesandco.com/executive/management-consulting#innovation

Related Episodes: Empowering your team through the creation of Individual Development Plans in Episode 11  (https://teamesandco.com/podcast/11)

Views expressed by guests are their own and may not reflect the views of Teames and Co. Mention of particular products or services and participation of a guest does not imply an endorsement by Teames and Co. The information provided is for educational and entertainment purposes and should not be taken as professional advice.

In this week's episode, Tracy and Luis discuss how leaders can use communication to both foster culture and accelerate growth!  While many believe that these are separate focus areas, at TEAMES & CO we help organizations execute strategies that reinforce them both creating an amplification of your success.  We use a framework we like 

Show Highlights 

1. We share our approach with the “Who What Where Why When and How of communications” (2:58)
2. How a strong communication cadence builds team culture, empowers your teams, and accelerates your growth(13:58)
3. Examples of Communications and how you can integrate these to create a solid communication cadence (15:59)

Interesting Links & Resources 

• Visit our blog to learn more about Building a Culture of Innovation https://teamesandco.com/blog/eight-practices-that-build-a-culture-of-innovation

Is your organization growing? TEAMES & CO can help you build a culture of innovation, define your strategic plan, and accelerate your growth. https://teamesandco.com/executive/management-consulting#innovation

Related Episodes: Collaborating Across Functions  (https://teamesandco.com/podcast/12)

Views expressed by guests are their own and may not reflect the views of Teames and Co. Mention of particular products or services and participation of a guest does not imply an endorsement by Teames and Co. The information provided is for educational and entertainment purposes and should not be taken as professional advice.

When we're facing change, one of the key stakeholder groups that we want to be in constant communication with is our customers. In this episode, we address why and how you can stay in touch with your customers and navigate the change together. We have used the example of changes in business operations during COVID-19, but these tools can be used to help customers navigate other changes your business may face as you grow and potentially need to update your procedures or product offering. Listen to learn how you can help your customers successfully navigate any changes with you, and ensure their customer experience, while different, remains exceptional 

Show Highlights 

1. Why you want to proactively communicate with your customers through change and the benefits it can have for your customer experience (1:32)
2.  How to utilize data to help support changes to support your customers throughout a change (5:34)
3. Creating tools to help your customers navigate a change with you decreasing their frustration and increasing their loyalty (7:25)

Interesting Links & Resources 

• Visit our Blog to learn  8 Steps for Creating a Great CustomerExperiencee https://teamesandco.com/blog/8-steps-for-creating-a-great-customer-experience
• Visit our Blog to learn  7 Ways you Can Create a Great Customer Experience Strategy. https://teamesandco.com/blog/7-ways-you-can-create-a-great-customer-experience-strategy

Want to improve your customer experience? Learn more how we can help you better connect with your customers and clients https://teamesandco.com/teams/marketing-branding

Related Episodes: Episode 3: Refocusing your organization around your customer  (https://teamesandco.com/podcast/03)

Views expressed by guests are their own and may not reflect the views of Teames and Co. Mention of particular products or services and participation of a guest does not imply an endorsement by Teames and Co. The information provided is for educational and entertainment purposes and should not be taken as professional advice.