In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, talks with Bill Coughlin, Director of the Lippert Academy for Leadership, and Jason Lippert, President and CEO at Lippert. Jason shares why his focus has always been on helping individuals grow personally and professionally through leadership and culture development. He talks about the need to drive continuous improvement, make sure people feel valued, and how serving your community is a powerful way to create change as a business. 

Quotes

 

“An amazing part of the journey that we are on at Lippert with culture and philanthropy is serving our community. If we just inspire a handful of businesses to get involved with their communities and serve, it can change communities, and if communities change we can change the world. The world needs change.” - Jason Lippert [33:57]

“Providing the leadership and the resources to help people take their next steps forward personally and professionally, people walk away better. The data is there and it shows that people respond to a coaching environment and they feel satisfied in the work they do.” -Edgar Cabello [07:38]

What You Will Learn:

[00:45] Intro

[02:58] Pioneering leadership programs

[08:17] Why leadership development is important to Jason

[17:28] Bill’s perspective on thinking positively 

[22:46] Taking time to listen

[26:34] Highlights over the past two years at Lippert

[33:14] Serving and building relationships

[37:00] How culture happens

[39:25] Outro

 

Resources:

Visit our website: lci1.com/academy

Email us: [email protected]

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, Leadership Development Director, talks with Bill Coughlin, Director of the Lippert Academy for Leadership, and Adam Kronk, Chief Culture & Leadership Development Officer at Lippert. Adam shares his personal journey and passion for helping others form character and develop integrity. They discuss how performance in the workplace follows when you invest in people and give them a sense of purpose and dignity.

Quotes

 

“People want to do the right thing at their core. It is important to figure out how to hire for it, select on character, and foster integrity when there could be competing incentives.” - Adam Kronk [11:23]

“The more we genuinely care for people and invest in their lives with the right resources, performance seems to follow that. Performance seems to get better the more we extend ourselves in those ways.” -Edgar Cabello [30:00]

What You Will Learn:

[00:45] Intro

[06:39] Adam’s professional journey

[16:26] Leadership and core values

[22:58] Speed and culture

[29:31] Bringing your whole self to the table

[33:08] Purpose and dignity

[34:02] Adam’s family

[37:15] Adam’s book recommendations 

[40:36] Outro

 

Resources:

Visit our website: lci1.com/academy

Email us: [email protected]

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, talks with Bill Coughlin, Director of the Lippert Academy for Leadership, and Matt Jerlecki, Training Manager at Lippert. Matt discusses the importance of working closely with operations teams and investing in individuals to create confident team members. He talks about his desire to change learning environments and experiences for workers so that organizations can be successful.

 

Quotes

 

“Anyone who is not as confident in what they are doing is never going to be as successful as they can be. They may be able to do it well enough to get by, but the more confident they can be the more successful they can be. They can start looking around for opportunities and advantages.” - Matt Jerlecki [07:30]

“That is part of the cultural transformation. Giving people marketable skills, whether it be at Lippert or the next thing they are doing so they can carve a path for themselves and their families.” -Edgar Cabello [17:26]

What You Will Learn:

[00:45] Intro

[02:09] Matt’s professional journey

[05:11] Hard-charging

[06:10] Working closely with operations

[08:38] Building confident team members 

[12:10] Tapping into federal and state funding to train team members

[15:45] Adult education

[20:12] Prioritizing well as a leader

[24:41] End-of-year corporate goals

[28:34] Matt’s passion for learning

[32:44] Outro

 

Resources:

Visit our website: lci1.com/academy

Email us: [email protected]

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Rhoda Schnitzer, a Leadership & Culture Development Director at Lippert based in Europe. Rhoda shares stories from her own development as a leader and valuable lessons that shaped her passion to lead others well. Rhoda and Edgar discuss how to raise people up in confidence and release them to do their job well. 

 

Rhoda also talks about being authentic as a leader, being an example and winning the trust of people is key.

Quotes

“Changing culture requires patience and it requires diligence.” -Edgar Cabello [16:15]

 

“Everything starts with a good leader. If you don’t have good leaders. You can forget about your core values and mission statement. If your leadership is bad you lose people.” -Rhoda Schnitzer [03:19]

 

What You Will Learn:

[00:50] Intro

[03:00] Rhoda’s journey

[05:00] Leading with a loose grip

[07:25] Lippert in Europe

[10:22] Being authentic as a leader

[12:20] Removing toxic leadership

[16:32] Rhoda’s future goals at Lippert 

[20:15] Changing culture

[20:54] Rhoda’s last thoughts

[21:50] Outro 

 

Resources:

Visit our website: lci1.com/academy

Email us: [email protected]

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Bill Coughlin, Director of Leadership Development at Lippert. Bill shares his vast professional journey and stories about mentors and life experiences that influenced his passion for leading others. Edgar and Bill discuss the importance of knowing your purpose as organization and as a professional. 

 

Bill also talks about the value of professional coaching and how accountability is necessary for growth and attaining your personal and professional goals. 

 

Quotes

 

“We all need a coach. Someone who is pouring into us. Feeding us. Challenging us. Adding accountability layers to our life.” -Edgar Cabello [08:14]

“If you don’t continue to grow and develop yourself it is difficult to bring that to someone else, as a leader.” -Bill Coughlin [07:19]

What You Will Learn:

[00:50] Intro

[02:00] Bill’s professional journey

[03:55] Mentorship

[06:37] Professional coaching

[12:30] Growth at Lippert

[15:10] Why a hunger to learn is necessary as a leader

[20:26] Knowing your journey so you can help others

[24:30] Growing fast and scaling vision as a company

[28:23] Sharing ideas and solutions

[34:51] Outro

 

Resources:

Visit our website: lci1.com/academy

Email us: [email protected]

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, shares excerpts from the Summit Leadership Conference. You will hear from Garry Ridge, outgoing CEO of the WD40 company. Garry shares his professional journey and many of the lessons he has learned in the past 25 years. He talks about the importance of creating belonging within your company and the humility that is required to lead others.

 

Edgar also shares an excerpt featuring Michelle Shone, Director of Channel Solutions with the Ken Blanchard group. She discusses the importance of being present in your work every day and talks about her passion for helping people understand how they can grow with the right tools and skills. She shares many of the lessons she has learned working with Ken Blanchard over the years, including the importance of building trust in the workplace. 

 

Quotes

“I just want to be a part of people taking their next steps forward. That is how I express care. But there is an execution piece. We want to see growth but we also need solutions.” -Edgar Cabello [22:31]

 

“We can change the world by creating work cultures where people go home happy.” -Garry Ridge [10:58]

 

“There are four parts to building trust. - Are you able? - Are you believable? - Are you connected? - Are you dependable?” -Nicole Shone [26:47]

What You Will Learn:

[02:15] Intro

[02:35] Garry’s professional journey

[08:25] Mentorship and humility 

[11:56] People are escaping toxic cultures

[16:24] Nicole Shone

[21:35] The right tools to help people grow

[26:34] Building trust in the workplace

[30:31] The value of Ken Blanchard

[35:40] Where do you find innate joy?

[40:21] Outro

 

Resources:

Visit our website: lci1.com/academy

Email us: [email protected]

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Nicole Sult, Vice President of Customer Experience at Lippert. Nicole discusses the value of building trust within your team as a leader and how holding individuals accountable can generate confidence. She shares stories about the leaders that took a chance on her and how they have impacted her life over the years.

 

Nicole also talks about the leadership keys that have been influential in her career: listening to your team and asking them good questions, practicing vulnerability, and the importance of investing in yourself as a leader.

Quotes

 

“When a leader helps me recognize what I am good at and then, on a higher level, turns me loose to do the thing I feel called to do, that is hugely empowering.” - Edgar Cabello [19:20]

 

“In leadership we have to allow people the chance to try and fail, and try and succeed. We need to give them a safe space to do that.” - Nicole Sult [08:23]

What You Will Learn:

[01:15] Intro

[03:17] Nicole on the value of listening 

[07:30] “Trust but Verify” 

[12:33] Productive team check-ins

[18:07] Discovering a person’s skill set

[25:22] Nicole’s mentors over the years

[31:45] Identifying someone’s passion

[35:25] Stopping to celebrate

[41:42] What’s next for CX

[45:56] Outro

 

Resources:

Visit our website: lci1.com/academy

Email us: [email protected]

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Cortni Armstrong, Founder of The Flipping Nomad, a custom upfitting company that turns RVs into dream homes on wheels. Cortni shares what led her to the RV life and how she created the concept behind The Flipping Nomad. 

 

Cortni also talks about the freedom she has experienced living a more minimalist lifestyle, her passion for helping people create their dream RV, and the healing nature of her entrepreneurial journey thus far. 

Quotes

“From a business angle, you identified a good product and then you saw it forward. It opens up opportunity. Outthinking the challenges is a strength” - Edgar Cabello [25:32]

 

“I have had some of the best experiences and opportunities come out of committing and then figuring it out.” - Cortni Armstrong [34:09]

What You Will Learn:

[01:05] Cortni’s story

[05:56] RV customization 

[06:52] The Flipping Nomad origin story 

[13:31] The Minimalist movement

[23:25] Growing the business

[31:14] Renovations

[34:40] Valuable lessons Cortni has learned 

[35:07] Outro

 

Resources:

Visit our website: lci1.com/academy

Email us: [email protected]

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Tom Laymon and his sons, Austin and Jared. The Laymon family all work at Lippert’s distribution center and hold leadership positions within the company. Tom shares the personal and professional growth he has experienced while at Lippert. Austin and Jared talk about what they have learned from leadership development at Lippert and how it has shaped them as young men. 

 

The Laymons also discuss how the core values of Lippert have affected their lives beyond work, improving their relationships and overall outlook on life. 

 

Quotes

 

“It is amazing how small gestures and expressions of interest and intrigue in the lives of the people you work with, can open up relationship avenues. It takes work to put yourself out there.” - Edgar Cabello [20:28]

 

“This has really made a difference in my home life and my personal life. If I would have found this job at Lippert back when the kids were young, I wouldn’t have been such a mean coach. This teaches you how to coach positively.” - Tom Laymon [41:04]

 

“I always try to find my team’s “Why”. It is not about “What are you doing right now?” It’s more so, “Hey, how are you doing and what is going on in your life?” - Austin Laymon [20:05]

 

“We want people to leave Lippert in the right head space and with a positive attitude. We want them to go home to their families the same way they came in.” - Jared Laymon [17:04]

 

What You Will Learn:

[01:30] The Laymon family story

[05:30] Tom’s background

[08:35] Core values at work and home

[15:35] Lessons on leadership

[18:44] Being a young leader

[29:50] Leadership development

[33:15] Understanding the business side of things

[40:50] Final reflections

[41:52] Outro

 

Resources:

Visit our website: lci1.com/academy

Email us: [email protected]

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with John Ravenscroft, Outbound Operations Manager at Lippert. John shares his journey from hospitality and tourism management to leading and managing warehouse teams. He talks about how impactful the leadership training program at Lippert was to him and how it began to transform him personally.

 

John also talks about healthy conflict skills, self-awareness, and intentionality that he has learned as a leader along the way.  

Quotes

 

“I took the Enneagram personality test. I got to see how I react to other people. It really helped me understand how I deal with other people and handle people. It became a point of self awareness.” - John Ravenscroft [19:43]

 

“We have transformed leaders that are leading people into more transformation. We are either gonna be miserable when we go home or we are gonna go home and add life to our family. ” - Edgar Cabello [30:46]

 

What You Will Learn:

[01:30] John’s story

[04:53] Addiction and depression

[08:07] Finding Lippert

[15:15] Transformation and growth as a manager

[19:02] The enneagram as a tool

[21:25] Goal setting

[27:13] Transformation and discovering potential

[29:20] Work and personal life balance

[31:45] Outro

 

Resources:

Visit our website: lci1.com/academy

Email us: [email protected]