I see it time and time again.  Business that have been doing it so long, that you are stuck.  And as a bookkeeper I will continue to say your numbers don't lie.  Do you have repeat customers?  Do customers refer you?  These are 2 things that can help you identify if you are given good customer service, because people who like enjoy your products/service will continue to come back for their customer experience, not customer service.  Be a Chick-fil-A in a world of McDonald's.

By definition A business owner is someone who derives profit or income from a company's operations, whether or not he participates in its management. A CEO is an paid executive manager who guides the day-to-day activities in the company.  So are you getting burnt out working IN your business and not ON your business.  Because the dream was you were to call the shoots and be the big CEO.  But the game is you need to be the Owner.  Listen to how I identified my pivot moment after burnout of course, cause no one told me.  And that is why I'm telling you.

Hire Help!!!!!!!!!!!!!!