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This week we’re talking all things testimonials and reviews – why you don’t have enough of them, why the ones you do might not be the best, and how to turn your clients’ results into one of the strongest sales tools in your business.
We break down the different types of testimonials (written, photo and video), where each one works best, and why video still stands out in a world of fake Amazon reviews, Canva quote graphics and heavily edited before-and-afters.
We also get into the practical side: what questions to ask, how to make “normal people” not freeze on camera, how to incentivise reviews without sounding desperate, and how to automate the whole process so you’re not chasing feedback manually.
You’ll hear real examples from our own business and clients – from local companies with 20 years of trading and barely any reviews, to businesses using simple email and CRM automations to build social proof on autopilot.
We also share ideas on how to repurpose one good testimonial into website content, social content, email campaigns and even ad creatives.If you know your product or service is good but your social proof doesn’t reflect it, this episode will help you fix that and start letting your customers do more of the selling for you.
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