Business Concern

We can get full agreement about the difficulty of predicting the future. So for our purposes it would be correct to refer to the future as the unknown.

There is one thing we know about this unknown future: for the long term it will not turn out well. The future of living beings is death. According to the Small Business Administration, the average duration of a small to medium-sized businesses (SMB) business in the United States is less than five years. We could go on.

As owners of small to medium-sized businesses (SMB's), the best practice is to plan for the future. Yet, most SMB's do not have written planning in place. The real reason for the lack of written planning is fear of the future.

Productivity through team performance is improved when the team is cohesive. When the team is stressed with interpersonal conflict, remote work, and missed goals, team performance will suffer. Concentrating on how goals are set and continually revised will improve team cohesion.

he bad news is that a goal for your business has not been met. What is the best way to approach the failure to meet a goal?

In my experience, the good news is that there was a goal set in the first place. We have a place to start. The setting of a goal indicates a presence of a decision-making process that determined the goal and implemented a plan to accomplish the goal. That activity enables a very important inquiry: what occurred in the planning process that caused the goal not to be met?

Think back to the last stupid thing someone told you to do. Your first thought: does the person have the right to tell you to do this stupid thing. If the answer is yes, then the thought is: how can I get around the stupidity. If the people who report to you have no respect for your decisions (they think you are telling them to do stupid things), then they will look for ways around what they perceive is the stupidity. Put another way, if your decisions are not perceived as good decisions by the people who are to execute those decisions, there is a good chance your decisions will not be effective. This will be true in spite of all strict requirements of enforcement that may be put in place. Humble leaders who do not fear losing control are often the leaders most in control of their organizations.

A good decision is a decision that yields beneficial results. In a small to medium sized business (SMB) beneficial results are profits. The policy-making group of an SMB making consistently good decisions is likely to experience business success in the form of making a better profit. If you agree with this statement, then the question becomes: How does a SMB make consistently good business decisions? There is a discipline to assure that the SMB will make consistently good decisions.

"If it is not written down, it is not a plan." I would like to attribute that quote to someone, but after a reasonable Google search, I cannot. Nonetheless, I have heard the phrase and repeated it many times. The phrase makes sense for two basic reasons. First, writing something down is a fundamental way to rethink and confirm a thought process and decision. Second, it is difficult to communicate using only an oral means of communication. I rarely have anyone contest these observations.

Documenting a business plan in writing can be a formidable task. As with many formidable tasks, it can be a point for procrastination to occur. This tends to happen when the production of the plan documentation takes priority over the initiation of the plan. Most of us are familiar with spectacular plan documentation which has not escaped from a three-ring notebook or a PowerPoint presentation. On the other hand, if the plan format is dynamic, this does not occur.

Live your dreams. That sounds very good. But does that concept sustain a life? Dreams rarely come true, and there is frustration about not realizing a dream. Thinking about values, even values derived from dreams, can deal with the frustration of not realizing a dream. Think about dreams and contrast that with the concept of values. This thinking can lead to understanding how goals based on values is a discipline for thinking leading to decisions about goals enabling you to do all you can do toward realizing your dreams.

Generally speaking there is a type of employee that many business owners do not want in their business. This type of employee, whom I shall call a tiger, is one that may be described as aggressive, overreaching, obnoxious, opinionated, difficult, and narcissistic. I am going to argue that while business owners often find reasons to part ways with this type of employee over time, there are very good reasons for a business to find a way to keep the tigers.

Change is tough enough. No one likes it. The tendency is to deny the reasons for change exist and then procrastinate taking action. Sometimes, in a crisis, we have to change immediately. In a crisis, things are not just different, they have to turn around. Businesses from time to time have to deal with this type of required, rapid change. What has to be executed is called the "pivot."

Recent events of cybersecurity breaches and losses have led to the development of cybersecurity insurance - an insurance product designed to protect against losses related to computer or network incidents. For a small to middle sized business ("SMB") with less than 100 employees, does a cybersecurity insurance policy make sense?