Business Connections Live - The UK's Leading Online Business TV Channel

How To Sell With Power And Impact

Watch all our business programmes at www.businessconnectionslive.com.

How To Sell With Power And Impact Don't Just 'Sell' – Influence and Persuade with Power and Impact

Selling is the cornerstone of any business yet for many it is shrouded in fear and mystery. Do you feel that your ability to win business is inhibited because you don't seem to be able to get your point across with power and impact?

Are you worried that your conversations, presentations and pitches don't engage with your clients, customers or colleagues and you are not motivating them to take the action you desire them to take?

Are you worried that your presentations come across as 'nervy', less than dynamic and by losing control of the conversation you don't 'close the deal'?

So how do you Sell With Power And Impact, on this edition of Business Connections Live, Dexter Moscow talks to Steve Hyland about the processes and frameworks that have enabled him to sell £millions of products on QVC the Shopping channel, win major contracts with high street retailers and coached others in the corporate arena to 'sell' with confidence their ideas and concepts to their contacts.

On this edition of Business Connections Live, Dexter will explain:

• Learn how to prepare for important presentations using the M.O.S.C.O.W method

• Understand the psychology of 'selling.' How and why people 'buy' anything.

• Control a conversation with your prospects using

• Work with the 3 Strategic Pillars of presenting to enhance delivery of your ideas and projects.

Learn the business fundamentals on how your business can achieve:

• You will be enabled to prepare a pitch, presentation or company report that is focussed, engaging and relevant.

• You will gain an insight into people's motivation and allow them to connect at a deeper level of consciousness to develop TRUST.

• You will acquire a structured sales process that will ensure you gain the maximum benefit from your sales meeting and win more business.

• If you are making presentations be it at a networking meeting, to a prospect or to the board, the three Strategic Pillars will ensure your content has a beginning middle and a clear and specific end result.

For more great information visit our Guests website or follow them on Social Media.

Website: www.audiencedynamics.co.uk

Twitter: @dextermoscow

Facebook: Audience Dynamics

The Book:The 7 Keys to a PERFECT presentation

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

We are always looking for Industry experts…

How To Create IMPACT With Your Communications

Watch all our business programmes at www.businessconnectionslive.com.

How To Create IMPACT With Your Communications How often do you communicate with people (at home or at work) and feel frustrated when nothing you asked for or wanted happens? Whether at work or at home you can learn how to get the life you have always dreamed of. The I.M.P.A.C.T. model is so easy to understand that it beggars belief. The tricky bit isn't understanding it, it's committing to change how you think and behave to get the things you wanted…

The I.M.P.A.C.T. model is based on six principals that will allow you to live the life you have always wanted. Dare to be different…dare to live the life you have always dreamed of.

Steve Hyland talks to Nigel Risner , International Business Speaker and about The Impact Code, the communications zoo and how a good zoo keeper can make all the difference.

On this edition of Business Connections Live, Nigel will explain:

I = In the room

M= Model from the best

P= Passion

A= Action

C= Communication

T= Trust

Learn the business fundamentals on how your business can achieve:

• Focus
• Understanding the competition
• How to be passionate
• Clearer communication
• Why action is key

For more great information visit our Guests website or follow them on Social Media.

Website: www.nigelrisner.com

Twitter: @NigelRisner

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

We are always looking for Industry experts…

International Trade After Brexit Brexit – after Article 50 is triggered, what lies ahead for the UK's international trade position?

Stuart Miller talks to Steve Hyland about International Trade After Brexit, how businesses can prepare for the months ahead post March 2017, what you should be aware of and why you should start planning now to minimise any potential disruption to your businesses trading position.

International Trade After Brexit What are the starting positions of the UK & EU? What are the major constraints? What will be the sequencing of the negotiation? Will we get a "Free Trade Agreement" with the EU in 2 years (by March 2019)? What is the likelihood instead of moving to WTO rules – and does it matter?

How will the EU:

1. Protect its 4 Freedoms (movement of goods, workers, services & capital)?
2. Stop contagion
3. Ensure that the UK is getting a deal that is materially inferior than EU membership?
4. Protect rights of EU citizens now in the UK?

How will the UK:

1. Get a single deal on both withdrawal and the future relationship with the EU?
2. Avoid transitional arrangements as indicated in the Government's latest White Paper?
3. Address the EU demand for (up to €60 bn) funds to cover exit?
4. Reconcile any transitional arrangements with the stated aim of getting out of the jurisdiction of the EU Court of Justice (ECJ)?
5. Address some kind of associate membership (say like Turkey?)
6. Cover UK citizens' rights in the EU?
7. Ensure we have enough manpower in the food industry, universities and financial services (lots of EU citizens now in the UK)?
8. Prevent a hard border in Ireland which might affect Northern Ireland's (trading and other) progress?
9. Use ongoing co-operation from UK's crime, policing and counter-terror capacities to win trading compromises above?
10. Or will we go towards low tax, low regulation (eg Singapore) model?

This edition of Business Connections Live will be a valuable insight into International Trade After Brexit and what lies ahead for the UK's international trade position after Art 50 is triggered.

Stuart Miller, Managing Director of Warwick Legal Network (WLN) After 27 years as an international commercial & technology lawyer and latterly managing partner of a commercial law firm in London (ebl miller rosenfalck, one of the WLN members), He now focusses on growing the capacity of WLN to act for businesses trading around the world. Most of his focus has been on SMEs.

On this edition of Business Connections Live, Stuart will explain:

• The possible UK financial contribution.
• The manpower challenge facing the UK's civil service
• What are the particular areas of challenge ahead? Examples:

1. Single Skies agreement (governs landing and overflight rights across the EU)
2. major projects like Galileo (a global navigation satellite system)
3. cross-border energy agreements
4. reciprocal healthcare arrangements, including the EHIC card
5. arrangements for animal & plant health certification
6. many others….

• How likely is it that the UK will have to compromise on timing or ECJ jurisdiction during some transition?

Learn the business fundamentals on how your business can achieve:

• monitoring of existing arrangements
• ensuring you can survive Brexit in acceptable / profitable shape

For more great information visit our Guests website or follow them on Social Media.

Website: http://www.millerrosenfalck.com/

Website: http://warwicklegal.com/

Twitter: @stuartmiller28

Twitter: @WLNadvocate

Twitter: @MillerRosenfalc

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

We are always looking for Industry experts…

Advantages Of Owning Your Own Business BCL 174

Advantages Of Owning Your Own Business. Why owning your own business is better than working for someone else.

What's it like being in business and working for yourself?

Antonio Falco talks to Steve Hyland about what's it been like being in sales – whilst recounting various anecdotes.

Antonio gives insights into some of his working history and tells some sales stories that demonstrate the knowledge and skills he has gained throughout his working career.

Who were his best teachers? What did he learn? How has this impacted on current day with stories and opinion on how this has shaped his life. We also look at and discuss the daily posts he's been putting up on LinkedIn, Twitter and Google + –

On this edition of Business Connections Live we talk to Antonio Falco Business Consultant specialising in Sales and Business Development.

On this edition of Business Connections Live, Antonio will explain:

• What it takes to be in sales
• What to focus on
• Learn that it's a profession not a stop gap
• Many tips and hints and skills to take away.
• If you're a sales manager with a team what should your job be?

Learn the business fundamentals on how your business can achieve:

• Brand recognition and business success

• Business growth and a future workforce equipped with the skills required

For more great information visit our Guests website or follow them on Social Media.

Website: www.antoniofalco.com

Twitter: @AntonioFalco

LinkedIn: Antonio Falco

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

We are always looking for Industry experts…

Customer Experience Strategies That Work

Customer Experience Strategies That Work

Customer Experience is the most valuable strategy available to the CEO in 2017.

Why does the Business leaders find customer experience strategies really a tough strategy to implement? What is going wrong? So what are the key success strategies to make that critical difference, and more importantly, what are the leadership/change management challenges that they will face?

This edition of Business Connections Live Steve Hyland will be talking to Charles Bennett, a specialist in customer experience driven innovation. Charles is a consultant and coach, helps companies to define and implement strategies to solve their more difficult business performance problems. Also joining us on the programme, Gordon Tredgold, a top 100 leadership expert who helps people and multinational companies crystalise success strategies to revolutionise performance.

On this edition of Business Connections Live, Charles and Gordon will explain:

• Why are so many success strategies now failure strategies?
• What is the evidence to show that the customer agenda the most important strategic agenda in the C suite
• Why does C Level not care about the overwhelming evidence? What's missing?
• Why are we are looking at customer experience the wrong way?
• How to take an Outcome based approach to Customer CX
• Success strategies that change people and organisations

Learn the business fundamentals on how your business can:

• Start to think about Customer CX from an outcome-based perspective that will position them to deliver the benefit of Customer CX.
• Help customers to get the buy-in of the C-Suite into Customer CX
• Create your own success strategies for implementing Customer CX
• Have visibility into the progress of their initiatives which will help them motivate the company and help to build momentum.

For more great information visit our Guests website or follow them on Social Media.

Website: http://gordontredgold.com/

Website: https://www.thenextten.org/

Twitter: @gordontredgold

Twitter: https://twitter.com/TheNextTenYears

LinkedIn: http://www.linkedin.com/in/cnpbennett

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

We are always looking for Industry experts…

Creativity and Innovation in Business

Creativity and Innovation – The Art of the Possible – Steve Hyland talks to Adrian Munn on the future trends that will potentially shape our world. We look at Microsoft HoloLens the first self-contained, holographic computer, enabling you to engage with your digital content and interact with holograms in the world around you.

Technology and the way in which in which we interact with it is becoming faster easier and more integrated into our everyday lives than we ever imagined.

In this edition of Business Connection Live, we talk to Adrian Munn on the future trends that will potentially shape our world and the growing need for us to acknowledge the importance of Design Creativity and Innovation as key areas for educational investment. His talk will also touch on the promotion of overseas trade in the creative and digital sectors

Adrian Munn is a Founding Partner at Monochrome Ltd a Digital Agency based in Leatherhead Surrey with over 18 years experience in the digital sector. Adrian has built a reputation for his passion and enthusiasm in direct sales, new business development and presented on a number of panels, committees and events throughout his career and is passionate about technology and promoting design innovation and skills in education.

On this edition of Business Connections Live, Adrian will explain:

• How new technologies will shape they way we do business. Time to embrace change not fear it.
• How consumers are driving change through technology and how traditional retail can take advantage of this trend
• The importance of the creative and the digital economy and how this will have a positive effect on your business.
• How to pick the right digital partner and planning your digital strategy
• STEAM vs. STEM and what it means to for your children, their job opportunities and their future employment
• Being aware on what's on your doorstep, understanding the wealth of creative and digital talent available in your location.

Learn the business fundamentals on how your business can achieve:

• Improve business process and productivity
• Ability to save money by planning your digital strategy
• Awareness of the digital skills that your business will need to invest in
• Become inspired on what is the art of the possible
• Improve your company and brand profile through better design and innovation
• Awareness of the wealth of creative and digital talent on your doorstep

For more great information visit our Guests website or follow them on Social Media.

Website: http://www.monochrome.co.uk

Twitter: @MonochromeUK

Facebook: https://www.facebook.com/MonochromeUK/

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

We are always looking for Industry experts…

How To Transform The Customers Experience

How To Transform The Customers Experience – The concept and associated values of delivering great customer service are not new. The term customer experience, describing the full life cycle spectrum of a customer's dealings with a company, is a relatively new one, and draws from a diverse range of disciplines.

The received corporate wisdom appears highly supportive of its strategic value. But paradoxically, perhaps because it has been so thoroughly dissected, redefined, serenaded and written about, it's become financially exhausting and culturally contradictory as a viable strategy.

Many businesses are now claiming that Customer Experience is becoming increasingly impotent or a synonym for "it's too hard, too expensive, too time-consuming, and too difficult to evaluate."

This week Steve Hyland Talks to Gerry Brown aka The Customer Lifeguard, who is on a mission to save the world from bad customer service and will explain How To Transform The Customers Experience.

He helps businesses who are leaking revenue to save customers at risk of defecting and breathes life into their customer service operations and customer experience strategy.

On this edition of Business Connections Live, Gerry will explain:

• Why a vibrant & inclusive customer experience strategy is so vital to business success
• Why four simple principles can be the trigger for understanding the current state of Customer Experience in their business and where changes need to be made
• How these principles underpin a foundation for the tools and practices that transform an organisation and bring a customer experience strategy to life.
• The importance of involving colleagues from across the business in all aspects of the customer Experience design, development and delivery
• How enabling technology, especially in contact centres, is inextricably linked to great CX, but isn't the natural starting point for transformation………
• The importance of deploying cloud-based solutions to provide immediate, updated and visual access to customer history, regardless of channel

Learn the business fundamentals on how your business can achieve:

• Creation of a CX program that can produce measurable, quantifiable results without breaking the bank
• Principles that can mobilise people to develop the understanding, skills and patience to handle almost any customer service situation.
• Clarity about the current state of Customer Experience and a blueprint of where the refinements need to be made to achieve CX success
• Greater and more enthusiastic employee participation that can inform and create a truly innovative approach to CX
• Understanding that technology alone won't drive Customer Service and Customer Experience improvements, but when linked to specific strategic initiatives can deliver extraordinary results
• A clear understanding of solutions that will be easier to use and deliver faster response times without significantly adding to the existing IT infrastructure

For more great information visit our Guests website or follow them on Social Media.

Website: http://www.customerlifeguard.com/

Twitter: https://twitter.com/gerrybuk

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

We are always looking for Industry experts…

How To Improve Your Productivity in 10 Minutes A Day

How To Improve Your Productivity in 10 Minutes A Day, Creativity and Focus by Slowing Down for Just 10 Minutes a Day

Meditation might seem like a waste of time to a busy person but if you are a business person struggling to make ends meet, a busy mum or a student cramming for exams, taking 10 minutes out every day might seem like a luxury that can't be easily afforded.

Yet, even scientists are rapidly coming to accept that meditation does more than reduce stress and anxiety. Creativity, memory and even longevity improve with regular meditation. It is thought that every minute that a person invests in meditation gets added back by way of real world benefits. It is a kind of madness not to meditate.

Our guest on this edition of Business Connections Live is Tom Evans an ex-BBC TV who changed career direction in his 40s and is now the author of The Authority Guide to Practical Mindfulness, and 12 other books. He has also become an internationally renowned meditation guide and has come from behind the camera and is now the host of the Zone Show podcast.

On this edition of Business Connections Live, Tom will explain:

• The four methods of meditation
• The four modes of mindfulness
• Why you can meditate without being mindful
• And be mindful without meditating
• How mindfulness leads to timefulness
• And how timefulness leads to kindfulness

Learn the business fundamentals on how your business can achieve:

• Less stress
• Increased vitality
• More creative output of better quality
• More luck
• Discovery of their fully alive talents
• Living a life they love shared with people they love

For more great information visit our Guests website or follow them on Social Media.

Website: www.tomevans.co

Twitter: @thebookwright

Facebook: http://www.facebook.com/thebookwright

The Book: http://www.tomevans.co/books/

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

We are always looking for Industry experts…

LinkedIn Networking Success

LinkedIn Networking Success. Why don't people get the success they deserve from LinkedIn and networking?

With the rise of social media, we often think that all social platforms are the same and hence we treat them all the same and that is not the case if you want to make them work.

We all do what we think is right without any other points of reference, James will share ways to make you think about LinkedIn differently, approaches that he knows will work and make you focus on the right parts of your network when you meet face to face and on LinkedIn. Hi-lighting how we often act differently online than we would in real life and the common pitfalls he sees.

Our guest on this edition of Business Connections Live is James Potter, who teaches companies, organisations and individuals how to develop and use their networks on LinkedIn and face to face to sell more, raise personal profiles, get their message out and be more successful.

LinkedIn Networking Success On this edition of Business Connections Live, James will explain:

• The most common networking mistake
• How to think about LinkedIn differently and hence get different results.
• How to avoid common pitfalls on LinkedIn
• How to realise the scale and potential value of their network
• What a connection really means if you want to make LinkedIn work

Learn the business fundamentals on how your business can achieve:

• Successful networking with LinkedIn
• Avoiding common pitfalls
• Successful connecting

For more great information visit our Guests website or follow them on Social Media.

Website: http://thelinkedinman.com/

Twitter: @thelinkedinman

LinkedIn: https://uk.linkedin.com/in/thelinkedinman

FAQs: http://thelinkedinman.com/linkedin-faq-frequently-asked-questions/

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

We are always looking for Industry experts…

LinkedIn Changes 2017 Are You Ready

LinkedIn is one of the most important business to business tools to entrepreneurs and business owners. LinkedIn Changes 2017 Are You Ready, looks at whats new, whats changed and what it means to you. On this edition of Business Connections Live, we discuss the changes LinkedIn have already made and the ones about to be made.

Who is visiting your website? (Find out about new software that can be used in conjunction with LinkedIn. The software tells you the name of companies who visit a website, then we use LinkedIn to ID the person, how to use the new in-mail marketing system LinkedIn have developed, target market, writing the effective email, landing pages

Our guest on this edition of Business Connections Live is Steve Mills The Prudent Marketer. Prudent Marketing is a unique approach to marketing created by Steve Mills. Steve is a former international sportsman and a specialist in helping businesses to 'Raise their Game'. His Prudent Marketing System was developed over a period of 20 years and is based upon six 'Raise your Game tactics:

On this edition of Business Connections Live, Steve will explain:

• Who is visiting your website? (our new software that we use in conjunction with LinkedIn. The software tells us the name of co's who visit a website, then we use LinkedIn to ID the person
• How to use the new in-mail marketing system LinkedIn have developed
• Target market
• Writing the effective email
• Landing pages
• LinkedIn are about to launch re-marketing.

Learn the business fundamentals on how your business can achieve:

• Increased leads
• More sales
• Improve marketing ROI

For more great information visit our Guests website or follow them on Social Media.

Website: http://theprudentmarketer.com/

Twitter: @PrudentMarketer

Facebook: Steve Mills Prudent Marketer

LinkedIn: Steve Mills – The Prudent Marketer

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

We are always looking for Industry experts…