Business Excellence for Managers

Have you ever wondered about the profound connection between achieving business excellence and ensuring environmental

We speak about the importance of sustainability in business, particularly for small businesses, sharing a success story of a local coffee shop.

Joining us is a prominent guest, Kumar Vijayendra, an accomplished author and speaker recognized for his expertise in Sustainable Operations Management. With an international perspective and nearly two decades of experience in driving

Kumar's thought-provoking articles have been featured in leading trade journals and respected research publications. His newly released book, "The Sustainable Entrepreneur", provides invaluable insights on leveraging sustainability for enhanced environmental impact and profitability.

As President of Footsteps and serving on various boards, Kumar's expertise is recognized across industries. He has been invited as a member of the Forbes Business Council in recognition of his thought leadership and contribution to small business sustainability.

Kumar holds an MBA from the University of Pittsburgh with a certification in Sustainability. He is a certified Six Sigma Green belt, a Certified Scrum Master, and a certified executive coach.

I am thrilled to introduce you to my amazing guest, Kumar :-)

Timestamps:

[03:50] Kumar’s Journey Highlights and Discovering and Nurturing His Passion.

[08:45] A dive Into Kumar’s Recently Published Book, "The Sustainable Entrepreneur."

[15:20] The Four Ps: People, Planet, Profit, and Purpose.

[22:15] Attracting People Resonating with Your Purpose and Objectives.

[24:40] Small Business Challenges.

[27:45] Inspiring Success Story from a Community Oriented Local Coffee Shop.

[34:103] Kumar's Services and Contact Information.

If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.

Where to find Kumar Vijayendra:

LinkedIn: https://www.linkedin.com/in/Kumar-Vijayendra/

Instagram: https://www.instagram.com/iamkumar_v/?igshid=MzRlODBiNWFlZA%3D%3D

Facebook: https://www.facebook.com/profile.php?id=100090709182026

Website: https://iamkumarv.com/

Book: Amazon.com: The Sustainable Entrepreneur: How to Build a Profitable Business and Save the Planet eBook : Vijayendra, Kumar : Kindle Store

Where to find WAVE-Business Excellence Footprint:

LinkedIn Juan Steigerwald: https://www.linkedin.com/in/juan-eduardo-steigerwald-01710b1/

YouTube: https://www.youtube.com/@wavebusinessexcellencefoot1034

Instagram: https://www.instagram.com/wave.bef/

Feel free to contact Wave team at any time.

If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.

Check out our courses for PROFESSIONAL AND PERSONAL GROWTH:

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For Employees: https://www.wave-bef.com/courses-for-employees

For Managers: https://www.wave-bef.com/courses-for-managers

In today's episode, we explore the power of networking for achieving career goals.

Our guest, Matt Sitter, who lives in San Francisco, is the CEO of AFN (Advantage Foundry Network), which is a global CEO Network dedicated to finding opportunity in change. In this role, Matt enables the collective and diverse wisdom of AFN’s membership to help Leaders deal with challenges, from dealing with their board to aligning their teams to driving their products into new markets.

He eagerly embraces his vocation, building great relationships, teams, organizations, and networks. He is also the Founder and Principal of Kinetic Path, offering executive coaching, leadership

Matt has created tools for communication assessment, leader prioritization, and meeting optimization, advising leaders across diverse industries such as Technology, Private Equity, Hedge Funds, Defense, Real Estate, Healthcare, and more.

With a background in optimizing performance as a senior leader at organizations like the McChrystal Group, Matt's philosophy is shaped by collaborations with industry leaders, the military, and the public sector.

I am thrilled to introduce you to this amazing guest, Matt :-)

Timestamps:

[02:23] Explore our guest's business trajectory and passion.

[05:15] Delve into the role of networking for managerial and senior leaders' business success.

[08:05] The significance of growing and nurturing managers' networks.

[12:10] Qualities of an outstanding networker.

[14:50] A well-known figure with exceptional networking skills.

[16:30] About AFN (Advantage Foundry Network) and its offerings.

[20:40] Insights on what CEOs worldwide are sharing about their current challenges today.

[22:13] Actionable tools and techniques for managers post podcast.

[26:08] Where to connect with Matt.

If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.

Where to find Matt Sitter:

Matt Sitter - Twitter

Advantage Foundry Network - Website

Kinetic Path LLC (thekineticpath.com) - Website

Matt Sitter - LinkedIn

Recommended courses:

Courses For Employees

Courses For Managers

Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video

Where to find Wave Business Excellence Footprint:

Juan Eduardo Steigerwald - LinkedIn

Wave Business Excellence Footprint - Website

WAVE Business Excellence Footprint - YouTube

WAVE Business Excellence Footprint - Instagram

Feel free to contact Wave team at any time.

In today's episode we are going to speak about optimizing leadership skills, company culture and boosting “Mojovation”, which is a word used frequently by Joe Apfelbaum.

I have the pleasure of introducing you to Joe. He is the CEO and founder of Ajax Union, a B2B digital marketing agency in Brooklyn, NY. He’s a business strategist, LinkedIn expert, and Certified Google Trainer.

He enjoys speaking and writing about digital marketing, professional networking, and personal development in his seminars, webinars, and articles.

Joe is an author of various books. He has built several multi million dollar businesses. I am personally inspired by Joe’s high energy and positivity.

He is on a mission to help 1,000 hungry entrepreneurs go from frustration to ‘Mojovation’ via his online courses, books, and speaking engagements.

I am thrilled to introduce you to my amazing guest, Joe.

Timestamps:

[02:40] Joe’s path to passion.

[05:35] “Mojovation”: a deep dive into joe Apfelbaum's motivational world.

[07:52] Joe’s insights on traits of a good leader.

[10:15] Skillful leadership: Joe’s personal journey of growth.

[12:10] Joe on identifying and nurturing team leaders.

[14:45] Cultivating company culture.

[18:15] Joe shares insights on modern leadership challenges.

[19:40] Joe Apfelbaum’s do's and don'ts of strengthening your brand.

[22:40] Author spotlight: exploring Joe’s books on leadership and growth.

[26:40] Joe’s services and where to find him.

If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.

Where to find Joe Apfelbaum, his products and services:

Joe Apfelbaum - Instagram

Ajaxunion.com - Website

Joe Apfelbaum - Website

EvyAI - Website

Evyrgreen - Website

Joe Apfelbaum - LinkedIn

Evyrgreen Networking: Overview - LinkedIn

Joe Apfelbaum - Twitter

Joe Apfelbaum - Facebook

Recommended WAVE courses:

Courses For Employees

Courses For Managers

Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video

Where to find WAVE-Business Excellence Footprint:

Juan Eduardo Steigerwald - LinkedIn

Wave Business Excellence Footprint - website

WAVE Business Excellence Footprint - LinkedIn

WAVE Business Excellence Footprint - YouTube

WAVE Business Excellence Footprint - Instagram

Feel free to contact Wave team at any time.

Excited to introduce our next podcast episode with the remarkable Rick A. Morris!

Rick is a certified Scrum Agile Master, best-selling author, and sought-after international keynote presenter. With credentials like PMP, MPM, Scrum Agile Master, and more, he's made a lasting impact across various industries. Rick has over 100 successful Project and Portfolio Management implementations to his name.

As the author of four books, including the Amazon #1 best-seller "No Day But Today!" and a regular voice on "The Work/Life Balance" radio show, Rick's insights are invaluable. He's now the National Delivery Lead for Enterprise Portfolio and Program Management Services at Centric Consulting, continuing his pursuit of excellence.

Today, our conversation explores SCRUM's compatibility with other project management methodologies.

If you already heard the conversation with Rick in the First WAVES podcast, then please note that this is the same recording, because I find this content very helpful for you as a manager as well.

Timestamps:

[03:20] Rick’s journey to where he is today.

[09:45] Exploring the world of SCRUM/Agile.

[14:55] The first steps in implementing Agile.

[26:30] Pros and cons of the SCRUM method.

[28:25] Agile vs. other project management methods: a closer look.

[31:20] Rick Morris: author of insightful books.

[39:05] Project manager at GE.

[42:50] Services offered by Rick and where to find him.

If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.

Where to find Rick Morris: 

Rick A Morris - Instagram

Rsquaredconsulting.com - Website

Rick A Morris - LinkedIn

Rick A Morris - Twitter

R2Consulting - Facebook

Where to find Juan and WAVE-Business Excellence Footprint:

Wave Business Excellence Footprint - website

Juan Eduardo Steigerwald - LinkedIn

WAVE Business Excellence Footprint - LinkedIn

WAVE Business Excellence Footprint - YouTube

WAVE Business Excellence Footprint - Instagram

Courses recommended by Wave-BEF:

Wave Business Excellence Footprint - website

Courses For Employees

For Managers

Feel free to contact Wave team at any time.

Think about how long you'll be working in your life. You should enjoy what you do because it makes you a more energetic and enthusiastic leader.

I'm excited to introduce our special guest, Mustafa Ammar. He's from Egypt, and he's traveled all over the world and is fluent in seven languages! Just like me, he thinks of himself as a global citizen.

Mustafa helps people make smart career moves. In other words, he's an expert at making your job feel less like work. Your job should be something that makes you happy and adds value to your company. If your job makes you tired and unhappy, it's harder to be successful.

Mustafa has changed careers many times, and he can give you the tools to make your next career move easier and less stressful.

He's been successful in many different fields, like pharmacy, working as a diplomat in China and Malawi, and in a big bank. Through it all, he focused on living his dream life, not the life others expected from him. He wants to help you make those big career changes, so you can follow your passions with confidence.

In his company called "The Passion MBA," they have a step-by-step plan for people who want to change careers, and they guide you, so you don't take big risks in your career change.

Timestamps:

[03:35] Managers thrive with motivated employees. Explore reasons behind hesitations in pushing employee development.

[08:05] Indicators of employee satisfaction or dissatisfaction. Learn the manager's role in guiding growth.

[11:27] Strategies for managers to support employee development.

[14:35] Do managers truly face limited growth prospects?

[18:10] Signs that indicate when it's time for a manager to consider moving on.

[20:30] Effective ways for managers to transition without “burning bridges”.

[22:05] Mustafa's book, "Time to Move On," and its benefits for middle and senior managers.

[25:05] Advice for managers taking their next career steps.

[26:13] Explore Mustafa's "Passion Blueprint" methodology for leadership development.

[29:55] Mustafa's services supporting managers and leaders.

[31:42] Cross-cultural aspect of leadership development.

[40:40] Where to find Mustafa Ammar?

If the links are not clickable on your platform, please access them

Where to find Mustafa Ammar:

Thepassionmba - Instagram

Mustafa Ammar - Website

Thepassionmba - Website

Mustafa Ammar - LinkedIn

Courses recommended by Wave-BEF:

Wave Business Excellence Footprint - website

Courses For Employees

Courses For Managers

Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video

Where to find Juan and WAVE-Business Excellence Footprint:

Wave Business Excellence Footprint - website

Juan Eduardo Steigerwald - LinkedIn

WAVE Business Excellence Footprint - LinkedIn

WAVE Business Excellence Footprint - YouTube

WAVE Business Excellence Footprint - Instagram

Feel free to contact Wave team at any time.

In today's episode we delve into the art of storytelling and explore how you can learn a couple new tips and tricks to further improve your presentation and meeting skills.

It's my privilege to introduce you to Doug Thompson, a resident of Austin, Texas, and a seasoned storyteller plus TEDx Speaker. He specializes in telling stories and helping others learn storytelling skills and makes complex topics understandable for everyone.

He spent over two decades at Microsoft as their Director Technology Strategist and Artificial Intelligence Ambassador. 

Today, Doug is the Chief Education Architect at Tanium, and he also hosts his own podcast titled The Doug Thompson Podcast.

Timestamps:

[01:35] Doug’s journey to storytelling.

[06:40] World-renowned individuals who have successfully applied storytelling techniques.

[08:40] The secrets of effective storytelling.

[11:50] The art of listening; good storyteller is a better listener.

[18:00] The power of storytelling in the modern corporate world: transforming employees and managers.

[22:15] Incorporate storytelling techniques into meetings and acquisitions.

[28:30] 3 Do's and don'ts for storytellers.

[41:25] Exploring Doug Thompson's offerings and reach.

If the links are not clickable on your platform, please access them

Where to find Doug Thompson:

Doug Thompson - Instagram

Doug Thompson - Website

Doug Thompson - LinkedIn

Doug Thompson - Twitter

The Doug Thompson Podcast

Doug Thompson TedX Talks - YouTube

Juan Eduardo Steigerwald - LinkedIn

Wave Business Excellence Footprint - website

WAVE Business Excellence Footprint - LinkedIn

WAVE Business Excellence Footprint - YouTube

WAVE Business Excellence Footprint - Instagram

Courses recommended for career development:

⁠Courses For Employees⁠

⁠Courses For Managers⁠

⁠Check out the Lean Six Sigma for Managers

Feel free to contact Wave team at any time.

This conversation is the same recording that was posted on the First Waves for Employees platform but also has a significant value to management.

Today's episode is all about Lean, Continuous Improvement and much more. Mark Graban is an internationally recognized consultant, author, professional speaker, podcaster, and entrepreneur. He builds upon a deep education in engineering and management with practical experience working in multiple industries to apply methods including Lean management, continuous improvement, statistical methods, and people-centered leadership approaches.

He has learned, practiced, and taught these methodologies in settings including manufacturing, healthcare, and technology startups. Working independently since 2010, and in partnership with other consulting groups, Mark enjoys working with organizations that are looking for better ways to improve, with leaders who are willing to lead that charge. Mark is also a Senior Advisor to the software company KaiNexus.

He is the founder and lead blogger and podcaster at LeanBlog.org, started in January 2005.

He is the author of "Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement "(Productivity Press) and co-authored “Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements. Both books received the

He has recently published a brand-new book called, “The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.”

Timestamps:

[03:00] Exploring Mark's passion and his journey to his current work.

[06:37] Understanding the application of Lean in healthcare and its differences and similarities compared to other industries.

[10:40] Example of a Lean deployment in a hospital.

[15:40] Discovering strategies for maintaining Lean sustainability in hospitals with high staff rotation.

[21:05] Learning about Mark's award-winning books and the process behind receiving the prestigious Shingo Award.

[23:35] Exploring the content of Mark's book titled "Measures of Success: React Less, Lead Better, Improve More."

[27:45] Gaining insights from Mark's book "Practicing Lean: Learning How to Learn to Get Better... Better."

[30:00] Diving into Mark's latest book, "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation."

[38:30] How to combine innovation with process improvement.

[40:40] A practical takeaway or tool for enhancing workplace efficiency.

[43:25] Discovering the services Mark offers and where listeners can connect with him.

If the links are not clickable on your platform, please access them

Where to find Mark Graban:

Mark Graban (@mgraban) - Instagram

Mark Graban - Website

Mark Graban - LinkedIn 

Mark Graban - Twitter 

Mark Graban - YouTube

Where to find Juan and WAVE-Business Excellence

Wave Business Excellence Footprint - website

Juan Eduardo Steigerwald - LinkedIn

WAVE Business Excellence Footprint - LinkedIn

WAVE Business Excellence Footprint - YouTube

WAVE Business Excellence Footprint - Instagram

Courses recommended by Wave-BEF:

Wave Business Excellence Footprint - website

Courses For Employees

Six Sigma White Belt Training | WAVE-BEF Academy

Lean Practitioner Training (English) | WAVE-BEF Academy

Feel free to contact Wave team at any time.

In today's episode we will speak Dean Meyers from New York, a design thinking and innovation trainer, coach, and consultant. He has been teaching people how to apply visual thinking and design thinking in technology since the Macintosh arrived on desktops with the first graphical user’s interface.

He has employed techniques including graphic facilitation and LEGO® SERIOUS PLAY® to help entrepreneurs, startups, managers, and C-suite decision makers do better work, build stronger teams, and become more than design thinkers: they are design DOERS. His motto is, "Be Brave and ITERATE!". 

Dean is one of the authors of "The World of Visual Facilitation", and he is a former faculty member of the American Management Association. Today, he is applying all his experience and skills at U.S. Bank as the innovation facilitator.

I am excited to introduce you to this amazing guest, Dean.

Timestamps:

[01:45] From start to success: Dean’s journey.

[06:30] Exploring design thinking and innovation.

[10:40] Design thinking solutions for your business.

[14:00] Timelines in design thinking projects.

[19:00] Design thinking triumphs in various sectors.

[20:50] Placing your design thinking team in the hierarchy.

[25:30] Mistakes in design thinking implementation.

[26:55] Ensuring long-lasting and sustainable design thinking results.

[30:00] Calculating ROI with design thinking.

[34:45] Pilot testing design thinking.

[36:10] Global digital design thinking strategies.

[37:25] Harmonizing design thinking with other programs.

[43:05] A quick design thinking tool.

[44:40] Where to find Dean.

Freebie - Value Proposition Canvas video tutorial by WAVE

Where to find Dean:

Dean Meyers - LinkedIn

email: [email protected]

Courses for career development recommended by Wave:

Courses For Employees

Courses For Managers

Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video

Where to find Juan and WAVE-Business Excellence Footprint:

Wave Business Excellence Footprint - website

Juan Eduardo Steigerwald - LinkedIn

WAVE Business Excellence Footprint - LinkedIn

WAVE Business Excellence Footprint - YouTube

WAVE Business Excellence Footprint - Instagram

Feel free to contact Wave team at any time.

If the links are not clickable on your platform, please access them

In today's episode we are going to speak about the essence of emotional intelligence and its profound impact on leadership. While often overlooked as a leadership quality, many forward-thinking organizations now integrate emotional intelligence into their hiring process.

Reflecting on my career journey, EI was probably one of the key drivers that helped me climb the corporate ladder so quickly, despite being the youngest and the least experienced person at the time.

In this episode my special guest speaks about how working with emotional intelligence can make you understand your team members better and inspire greater motivation, job satisfaction and elevated performance.

I'm excited to introduce our esteemed guest, Diana Lowe, an authority in emotional intelligence.

Diana is the CEO of Blue Light Leadership, a company dedicated to cultivating emotional intelligence among remote leaders. She is an executive coach who works with directors to C-Suite executives in Fortune 500 companies to transform their team spirit and communication, resulting in turning low-performing teams into highly productive and engaged teams. Her company focuses on using evidence-based research from positive psychology to combat rising stress and anxiety so you as a leader can thrive in navigating uncertainty.

Timestamps:

[02:40] Exploring the path to Diana’s passion discovery.

[07:55] Discovering the link between emotional intelligence and leadership.

[13:35] Emotions run everything we do.

[15:20] Modern epidemic of loneliness.

[16:00] Using EI to gain deeper insights into the team.

[17:25] Empowering listeners with an actionable task.

[24:40] Navigating situational awareness; clarity and autonomy.

[26:20] Working on our emotional vocabulary.

[35:10] Diverse approaches to handling unpleasant situations.

[38:15] Is your inner narrative reflecting the reality?

[39:55] Services provided by Diana and details on where to find her.   

If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.

Where to find Diana:

Diana Lowe - LinkedIn

Blue Light Leadership - Emotional Intelligence Training For Leaders - Website

Diana Lowe - Emotional Intelligence Expert - Instagram

Diana Lowe - YouTube

Recommended by Diana test to take:

Personality Test, Personality Assessment: VIA Survey | VIA Institute (viacharacter.org)

MBTI test (www.themyersbriggs.com)

Where to find Juan and WAVE-Business Excellence

Wave Business Excellence Footprint - website

Courses For Employees

Courses For Managers

Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video

Juan Eduardo Steigerwald - LinkedIn

WAVE Business Excellence Footprint - LinkedIn

WAVE Business Excellence Footprint - YouTube

WAVE Business Excellence Footprint - Instagram

Feel free to contact Wave team at any time.

In today's episode, we dive into the fascinating world of applying Amazon's principles to your company. Besides Jeff Bezos, there is another person who can tell us more. His name is Steve Anderson, and he is an expert in strategic risk and business growth.

Drawing on decades of experience in the insurance industry, he wrote the book called, “The Bezos Letters: 14 Principles to Grow Your Business Like Amazon”, which has become a Wall Street Journal, USA Today,

Get ready to be inspired as we introduce you to our exceptional guest, Steve Anderson, and explore the powerful strategies he has to share.

Timestamps:

[01:40] Introduction and Steve's journey to where he is today.

[05:20] What intrigued Steve about Jeff Bezos?

[07:20] Jeff Bezos' principles for Amazon's growth and their relevance to all businesses.

[16:30] The importance of being obsessed with customer business, not just customer focused.

[17:50] The 3 Customer Experience Pillars and their implementation in your own company.

[20:15] Amazon’s rating and reviews plus questions feature.

[22:35] Prime, customers’ needs and customer focus.

[27:50] The significance of the "It's Always Day 1" mindset for business growth.

[32:30] Two types of decisions companies can make according to J. Bezos.

[36:50] “The Bezos Letters. 14 Principles to Grow your Business Like Amazon” book.

[37:40] Criticism faced by Amazon.

[37:40] Services provided by Steve and where to find him.

If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.

Where to find Steve Anderson:

Steve Anderson - Instagram

Steve Anderson - Facebook

The Bezos Letters by Steve Anderson and Karen Anderson - Book

Catalyit - Website

Steve Anderson - LinkedIn

Steve Anderson - YouTube 

email: [email protected] 

Links to recommended courses:

Courses For Employees

Courses For Managers

Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video

Where to find WAVE-Business Excellence Footprint:

Juan Eduardo Steigerwald - LinkedIn

Wave Business Excellence Footprint - Website

WAVE Business Excellence Footprint - YouTube

WAVE Business Excellence Footprint - Instagram

Feel free to contact Wave team at any time.