Business Excellence for Managers

Today's episode is all about the world of IT and your company’s digital transformation.

My special guest is Ali Davachi, who is a Forbes Author, a digital transformation expert and Founder/CEO of Realware LLC. His goal is to provide frictionless technology that liberates business and accelerates outcomes.

Ali says that the best businesses have a “secret sauce”, which is their unique value, that makes them distinctive to other similar businesses and powers their success. And yet when they try to leverage technology that promises to optimize and accelerate their business, they find that the technology forces process changes that compromise their unique value. This is where he and his team can make a digital transformation journey a successful one!

I am excited to introduce you to this amazing guest, Ali.

Timestamps:

[01:35] Ali’s story and his background.

[07:10] Key questions for business leaders prior to technology/process upgrade.

[12:10] Dangers of IT systems taking on a life of their own.

[15:10] Ali’s book “Rapid Transformation - An Outcomes-Based Approach to Drive Results”. Insights into the “RAPID” method of development.

[20:50] Importance of business change management in digital transformation.

[22:30] Changing organizational mindset for outcome-driven IT and transformation.

[26:50] Managing risk in digital transformation.

[30:10] Varying definitions of risk across different regions.

[32:40] Three key questions before embarking on a digital transformation.

[33:30] Ali’s services and contact information.

If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.

Where to find Ali:

Realware - Website

Recommended courses:

Courses For Employees

Courses For Managers

Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video

Where to find Juan and WAVE-Business Excellence Footprint:

Wave Business Excellence Footprint - website

Juan Eduardo Steigerwald - LinkedIn

WAVE Business Excellence Footprint - LinkedIn

WAVE Business Excellence Footprint - YouTube

WAVE Business Excellence Footprint - Instagram

Feel free to contact Wave team at any time.

Today's episode delves into the fascinating realm of optimizing your managerial skills through the power of breath. Join me in welcoming our incredible guest, Fleur Conway who is originally from England and now residing in Spain. Over the years, she has gained much knowledge and experience in many areas of health and well-being.

Fleur's impressive credentials include:

·  Buteyko method breathing instructor

·  Oxygen advantage advanced instructor

·  Low pressure fitness trainer

·  Emotional life coach

·  Bach flower therapist

With her diverse skill set, Fleur´s aim is to help us find our balance in all aspects of our life by focusing on breath, body, mind and soul using easy and accessible tools.

I am thrilled to introduce you to my amazing guest, Fleur :-)

Timestamps:

[01:42] The importance of proper breathing.

[05:10] The location of the diaphragm.

[08:35] Techniques for exercising the diaphragm.

[12:30] Uncovering the reasons for losing our natural breathing instinct.

[15:22] Enhancing managerial resilience: preparing for stressful situations.

[23:30] Functions of the vagus nerve.

[20:55] Post-stress relief: recommendations for calming the nervous system.

[26:55] How proper breathing enhances managerial skills.

[29:05] Overview of services Fleur offers to clients.

If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.

Where to find Fleur Conway:

Core_prana - Instagram 

Core_prana - website 1 

Core_prana - website 2

Well-Being For Children: A handbook for parents to support the emotional well-being of their children Co-authored book.

Recommended courses:

Wave Business Excellence Footprint - website

Courses For Employees

Courses For Managers

Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video

Where to find Juan and WAVE-Business Excellence Footprint:

Wave Business Excellence Footprint - website

Juan Eduardo Steigerwald - LinkedIn

WAVE Business Excellence Footprint - LinkedIn

WAVE Business Excellence Footprint - YouTube

WAVE Business Excellence Footprint - Instagram

Feel free to contact Wave team at any time.

In this episode, we explore the art of mastering your talk. Our words have the power to make a lasting impact, whether positive, neutral, or negative. Drawing from my 20+ years in senior management, I've witnessed firsthand the influence of effective communication on overall business performance.

I have the honor to present you an amazing guest from Canada. His name is Brenden Kumarasami, who is the founder of MasterTalk, where he helps us master the art of public speaking and communication. Through his channel, "Master Your Talk," he addresses the challenges people face when speaking on stage, empowering them to deliver confident and compelling presentations.

In this discussion, we focus on the significance of presentation and communication skills specifically for managers. Whether you oversee a team or regularly interact with higher-level executives, this episode provides invaluable insights.

It's my pleasure to introduce you to the remarkable Brenden Kumarasamy.

Timestamps:

[02:23] Discovering Brenedn’s passion and the birth of MasterTalk?

[04:23] The power of effective communication; why managers must muster presentation skills.

[05:40] Most common communication challenges faced by managers.

[10:54] Key tricks for maintaining a powerful voice.

[14:30] Brenden’s definition of a manager who is a good communicator and presenter.

[16:47] Brenden’s services offered to his clients.

[18:25] How to deliver constructive feedback to underperforming employees.

[23:57] On-stage strategies; recommendations for managers during presentations.

[27:06] Discover more about Brenden Kumarasamy's coaching services and online presence.

If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.

Where to find Brenden and MasterTalk:

Master Your Talk - Instagram

Master Talk - YouTube

Master Your Talk - Facebook

Free Workshop to Improve Communication Skills  

Brenden Kumarasamy - LinkedIn

Recommended courses:

Courses For Employees

Courses For Managers

Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video

Where to find WAVE-Business Excellence Footprint:

Juan Eduardo Steigerwald - LinkedIn

Wave Business Excellence Footprint - website

WAVE Business Excellence Footprint - LinkedIn

WAVE Business Excellence Footprint - YouTube

WAVE Business Excellence Footprint - Instagram

Feel free to contact Wave team at any time.

One of the frequently asked questions I receive from managers is: Who should I train when I want to start a Business Excellence initiative? This query can

In this episode, I will provide you with numerous strategies for selecting the ideal candidates for your program.

And that's not all! I've also included three freebies to enhance your journey:

1)     Action Plan

2)     The Modular Development Plan for Employees and Managers (link available to download as a freebie)

3)     Trainee Selection Template (link available to download as a freebie)

I will also provide you with 10 fundamental questions you need to ask yourself when selecting the right people.

Furthermore, I discussed the 7 do´s and the 5 don´ts when it comes to selecting your trainees.

A common question that arises is: How many should I train and is there a limit to the number of people that should be trained? Finding the answer was not an easy task, but after numerous deployments, I have discovered the precise "tipping point." There are specific certification levels and training types where a limit exists on the number of people that should be trained. If we exceed this limit, it will not be ideal for the organization.

Enjoy this episode and gain valuable insights!

Timestamps:

[1:25] Who should I train and basic information of the training types.

[9:24] Example of one of my employees.

[13:50] Ideas for your “High Performers Program”.

[15:15] 10 basic questions to ask yourself when choosing a trainee.

[20:22] 7 do´s when selecting your trainees .

[21:46] 5 don´ts when selecting your trainees.

[25:06] Is there a limit to the number of people I should train? How many should I train?

If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.

Links to websites and products:

3 Freebies "Who Should I Train and How Many?"

Wave Business Excellence Footprint - website

Courses For Managers

Courses For Employees

Lean Six Sigma Yellow Belt Training - WAVE-BEF Academy

Six Sigma White Belt Training - WAVE-BEF Academy

Lean Six Sigma for Managers (LSSfM) Course - 1.5 min video

Juan Eduardo Steigerwald - LinkedIn

WAVE Business Excellence Footprint - LinkedIn

WAVE Business Excellence Footprint - YouTube

WAVE Business Excellence Footprint - Instagram

Feel free to contact Wave team at any time.

Note to the English-speaking community:

Ich habe das Vergnügen, Hakan Seyhan vorzustellen. Wir haben uns vor vielen Jahren kennengelernt, als ich als Chief Quality Officer tätig war und Hakan als Senior Manager & Master Black Belt arbeitete. Er half mir bei der Implementierung von Business Excellence und war Trainer und Coach für über 100 Personen im Unternehmen. Seine Leidenschaft für Prozessverbesserung und Coaching ist erstaunlich. Er gründete 2021 die erfolgreiche Focus & Flow GmbH. Wir arbeiten eng zusammen und unterstützen uns gegenseitig. In unserem Podcast spricht Hakan über Business Excellence, den Reifegrad von Programmen und häufige Fehler bei der Einführung. Er teilt Best Practices und zeigt, wie LSS erfolgreich mit agilen Methoden kombiniert werden kann.

Es ist mir eine große Freude, Hakan vorzustellen.

Zeitstempel:

[03:50] Definition von "Business Excellence" nach langjähriger Beratungserfahrung.

[08:07] Messung des Reifegrads eines Business Excellence-Programms durch Manager.

[11:14] Häufige Fehler bei der Einführung von Business Excellence-Initiativen.

[14:55] Sicherstellen des langfristigen Erfolgs von Business Excellence- und Qualitätsprogrammen.

[17:45] Kombination von LSS und Agile in der Praxis und ein Beispiel.

[22:15] Erste Fragen und Aufgaben für einen Geschäftsführer, der ein Business Excellence-Programm starten möchte.

[24:35] Umsetzung eines Business Excellence-Programms ohne Unternehmensnamen.

[26:01] Messbare Ergebnisse und ROI-Berechnung.

[29:07] Informationen über Focus & Flow, Auftrag und Zukunftsvision.

Freebie - Achieving Business Excellence: Insights and Deployment Tips from Hakan Seyhan

Hakan und Focus & Flow Koordinaten:

Hakan Seyhan - LinkedIn

Focus & Flow GmbH Unternehmensprofil - LinkedIn

FOCUS & FLOW GmbH Unternehmensberatung Deutschland - Unternehmenswebseite

Email: [email protected]

Juan und WAVE-Business Excellence Footprint Koordinaten:

Juan Eduardo Steigerwald - LinkedIn

WAVE Business Excellence Footprint - LinkedIn

Wave Business Excellence Footprint - Unternehmenswebseite

WAVE Business Excellence Footprint - YouTube

WAVE Business Excellence Footprint - Instagram

Links zu Kursen und Produkten:

Courses For Managers - Wave (English)

Courses For Employees - Wave (English)

1,5-minütigen Video Trailer zum Lean Six Sigma for Managers (LSSfM)-Kurs (English)

Kontakt: WAVE Team

Wenn die Links auf Ihrer Plattform nicht anklickbar sind, greifen Sie bitte direkt auf unsere Website unter der Kategorie 'Podcasts' auf www.wave-bef.com zu.

Freebie - Achieving Business Excellence: Insights and Deployment Tips from Hakan Seyhan

In this podcast episode, I have the pleasure to present you an amazing guest from Germany.

His name is Hakan Seyhan. We met many years ago, during the days when I was working as Chief Quality Officer at a large multinational corporation and Hakan was working as a Senior Manager & Master Black Belt at a prominent Lean Six Sigma consulting firm in Germany. He helped me implement Business Excellence and was a trainer and coach for more than 100 people in the company covering nearly a dozen business entities.

In year 2021 he established a successful consulting company in Germany called, Focus & Flow, where he is a General Manager. My company, WAVE-Business Excellence Footprint and Hakan´s company, Focus & Flow, cooperate closely together and complement each other, because my clients focus on digital training experience. If my customers need live training or workshops in their location, Hakan and his team are there to provide outstanding support.

Timestamps:

[02:52] Question: After so many years in consulting, you have seen many Business Excellence initiatives. From your perspective, what is the best definition of “Business Excellence”?

[06:32] Question: How does a manager measure the maturity degree of their Business Excellence program?

[09:34] Question: What are the most common mistakes you have seen companies make when they start a business excellence initiative?

[13:21] Question: Sometimes, when a company rolls out a new initiative, it could go for a few years until it loses momentum. In your opinion, what can be done to avoid losing momentum? How do they keep the spark alive over the many years of the program?

[16:10] Question: Lean and Six Sigma methods have been around for many years, and we have seen many benefits and transformations across various industries. The Agile/SCRUM method has been wildly discussed for several years. I've heard that you use the best of each of these methods. How do you combine LSS and Agile and do you have an example?

[20:53] Question: If a CEO of a company is open to starting a business excellence program tomorrow and would be open to implementing some of your suggestions, what would be the first things you would advise them?

[23:55] Question: Without using any company or client names, please give us an example of a company that has done a good deployment.

[27:26] Question: What were the measurable outcomes? How were they able to calculate the ROI?

[30:25] Question: Tell us a bit about Focus & Flow, your mission and vision for the future.

⁠Freebie - Achieving Business Excellence: Insights and Deployment Tips from Hakan Seyhan⁠

Links to recommended courses:

⁠Courses For Employees⁠

⁠Courses For Managers⁠

⁠Check out the Lean Six Sigma for Managers (LSSfM) Course in this 1.5 minute video⁠

Where to find Hakan and Focus & Flow:

⁠Hakan Seyhan - LinkedIn⁠

⁠Focus & Flow GmbH - LinkedIn - Hakan's workplace⁠

⁠FOCUS & FLOW - website⁠

⁠Contact Focus & Flow⁠

Where to find Juan and WAVE-Business Excellence Footprint:

⁠Wave Business Excellence Footprint - website⁠

⁠Juan Eduardo Steigerwald - LinkedIn⁠

⁠WAVE Business Excellence Footprint - LinkedIn⁠

⁠WAVE Business Excellence Footprint - YouTube⁠

⁠WAVE Business Excellence Footprint - Instagram⁠

Feel free to contact ⁠Wave team⁠ at any time.

Today´s podcast is about change management.

You have probably heard about the quote that goes: “The only thing that does not change is change.” Everything and everyone is evolving. Customer expectations are constantly changing. Therefore, we need to be vigilant to these changes and adapt our processes and the skills of our employees to match the new expectations. Let's look back 5 years. Are we doing the same things at work today as we did 5 years ago? Probably not 😊.

In this world of constant change, we are faced with the need to manage all these changes and at the same time try to reduce the resistance coming from employees. Whenever we want to implement a new standard, a new rule, adjust a process or change a team structure, we should use change management techniques, so we can make it an easier task to fulfill. This also applies, when a person leaves the team or when a new person joins the team, when managing a new company initiative or simply sponsoring a project, we should always apply change management techniques.

In this episode, I am going to walk you through the 5 key elements you need, to be good at change management.

After listening to this podcast, you can evaluate how good you are doing each of these 5 elements. It is always good to make a self-evaluation. I will also explain what kind of negative results you might see in your area of responsibility if you do not score well in those 5 elements.

Timestamps:

[2:52] First element - Vision

[4:32] Second element - Skills

[6:20] Third element - Motivation

[8:44] Fourth element - Resources

[10:44] Fifth element – Action Plan

[12:46] Summary

Links:

Freebie - Five Key Elements to Change Management

Wave Business Excellence Footprint - website

Juan Eduardo Steigerwald - LinkedIn

WAVE Business Excellence Footprint - LinkedIn

WAVE Business Excellence Footprint - YouTube

WAVE Business Excellence Footprint - Instagram

Recommended courses:

⁠Courses For Employees⁠

⁠Courses For Managers⁠

Feel free to contact Wave team at any time.

Today, I'm thrilled to tell you about the 4 steps I applied to get everyone on board and reduce resistance every time I started a new initiative or program in the organization.

This is something I’ve done repeatedly for global Lean Six Sigma initiatives, Continuous Improvement program, Innovation Program, Quality Initiative, CSR program, Business Excellence and more.

No matter what kind of initiative or program you develop, there is always an easy road and a bumpy road. It would be a shame to take the bumpy road because you do not want to waste time, resources, and money.

On top of that, there is the aspect of employee motivation.

If we constantly take the bumpy road and have a lot of resistance from different areas of the organization, we will be forcing our way through, and when the program is deployed, everyone will be glad it's over and will already be frightened when the next initiative comes around the corner.

That's why you need to make sure you do each implementation as good as possible, taking the less bumpy road to success. This way everyone will associate your ideas, project and programs with positive emotions that are linked to positive outcomes.

I invite you to listen to the 4 steps to reduce resistance in your organization anytime you plan to make a change or implement a new initiative. In case you already have a running initiative, and you are facing some resistance, then I am sure you will also be able to adopt some of the principles, so you can make it even more successful.

Timestamps:

[2:47] How to reduce resistance – Step 1

[5:15] How to reduce resistance – Step 2

[7:33] How to reduce resistance – Step 3

[9:30] How to reduce resistance – Step 4

If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.

Freebie:

Links, contact details, social media accounts and more.

Feel free to contact Wave team at any time.

In episode 1 (trailer) of the "Business Excellence for Managers" podcast, I share my background and motivation for running this show. My goal is to provide you, as a leader, with the tools, insights, and inspiration to take your business to the next level of excellence.

My name is Juan Eduardo Steigerwald, and I'm the founder of an environmentally-friendly online training company called WAVE Business Excellence Footprint. With years of experience as a consultant and in senior management positions in large international corporations, I share best practices and lessons learned since year 2000.

Join me on this journey as we explore the tools and strategies that will help you take your business to new heights of excellence.

Subscribe to "Business Excellence for Managers" today and never miss an episode!

If the links are not clickable on your platform, please access them directly from our website at www.wave-bef.com under the 'Podcasts' category.

Links:

Feel free to contact Wave team at any time.