The Hackett Group Principal David Ketchin talks with Associate Principal John Sheridan and Senior Director Hermann Waschefort about the role of global business services and outsourcing in the next-generation operating model for finance, procurement, and other business services.

The Hackett Group’s Chris Key speaks with Senior Research Director Rick Pastore about best practices that enable top performing IT organizations to more effectively prioritize and manage IT projects to deliver greater business value.

The Hackett Group Associate Principal Franco Girimonte talks with Senior HR Research Director Tony DiRomualdo and HR Advisor Dave Polacheck about the current crisis in retaining and finding talent, and how companies can more effectively address these issues.

Senior Research Director Nilly Essaides talks with Associate Principal Gilles Bonelli and Associate Principal Sherri Liao about what steps finance organizations can take to mature their finance business partnering capabilities.

Associate Principal Dorothee El-Khoury talks with Senior Director, HR Advisory Services David Polacheck about the latest trends in corporate learning and development.

Director Jay Ruffin talks with Principal Yonas Yohannes and Senior Consultant Matt Williams about transitioning IT towards a value-driven approach that provides greater transparency to internal clients and focuses on improving flexibility, agility, and the quantification of the strategic business value that is being driven by technology transformation and systems rationalization.

The Hackett Group Principal Paul Morrison talks with Wipro’s VP of HR and Global Head of HR Shared Services Putul Mathur and VP and Global Head of AI Solutions Practice Mukund Kalmanker about Wipro’s AI-led digital transformation in human resources, which won the company a 2021 Digital Award in the Hire-to-Retire category from The Hackett Group.

Principal Martijn Geerling talks with Vice President of Research Erik Dorr about The Hackett Group’s new Digital World Class performance standard, and how it differs from the world-class standard that The Hackett Group has used for decades to measure operational excellence and business value in finance, procurement, HR, IT, and other business services areas.

Director Jay Ruffin talks with Senior Consultant Matt Williams and Principal Yonas Yohannes about how data science has changed in the past few years, and how data scientists can better understand and address the needs of the business.

Associate Principal Patrick Chan talks with Associate Principal James McDonald discuss how companies can transform and optimize their buying channel strategy by considering the best mix of requirements, controls, approvals, and procedures for each major category of corporate purchases.