Welcome to another episode of the Business Leaders of America podcast. In this episode, I had the pleasure of speaking with Lior Arussy, one of the world’s foremost authorities on customer experience and strategy execution. Lior has not only inspired transformative change at companies like Mercedes-Benz, FedEx, and Johnson & Johnson, but he’s also redefined what it means to lead with purpose and create exceptional experiences for both employees and customers.

We explored his career journey—from corporate executive roles to becoming a sought-after thought leader—and his groundbreaking insights on how employee engagement drives customer satisfaction. Lior also shared the core elements of his transformational methodology, how he tailors strategies for different industries, and actionable advice from his latest book, Dare to Author.

Whether you’re leading a team, managing a business, or simply looking for ways to embrace change and innovation, this conversation is packed with wisdom you don’t want to miss.

Notable Awards and Recognitions

• Recognized as a “Top Global Guru in Customer Experience” in 2023

• Helped Mercedes-Benz achieve the #1 position in customer satisfaction

• Featured in major media outlets like The Wall Street Journal, The Financial Times, CNBC, and Bloomberg TV

• Author of eight books, including Dare to Author! and Next is Now

• Investor, strategy accelerator, and award-winning consultant

• Speaker and consultant for top brands, including FedEx, SAP, Royal Caribbean, and Johnson & Johnson

• Founder of Strativity Group, a global strategy firm specializing in customer experience and business growth.

How to connect with Lior Arussy

• https://www.linkedin.com/in/liorarussy/

• https://www.amazon.com/Dare-Author-Take-Charge-Narrative/dp/B0D4LGB2PK/ref=sr_1_1?adgrpid=1342506159679867&dib=eyJ2IjoiMSJ9.VDhea7RNCNV7ggvl5lsnCw.jZY3qemSOnzquTc0kr-UBFf16XpXHVi3n2Htha_fj9s&dib_tag=se&hvadid=83906905978822&hvbmt=be&hvdev=c&hvlocphy=96003&hvnetw=o&hvqmt=e&hvtargid=kwd-83907738438735%3Aloc-190&hydadcr=22566_13494478&keywords=dare+to+author+lior+arussy&msclkid=34e65b4829fe17279a4d3c2890efe6da&qid=1734392084&sr=8-1

Show Notes

[1:27] Brief intro on how Lior got to where they are today

[3:26] What sparked the transition to becoming a thought leader in customer experience and strategy execution from the corporate world.

[10:26] A common misconception companies have about driving transformational change.

[23:05] How to work with employees who are resistant to change and why it’s important to stop using the word “change” and start using “evolution”.

[29:11] Why focusing on employee engagement will drive up retention.

[32:08] How Lior tailors his strategies to align with the unique challenges of all the different sectors he has worked with.

[35:38] How to connect with Lior and pick up his book, “Dare to Author”

[36:35] One piece of advice from Lior’s book “Dare to Author”.

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Welcome to another episode of the Business Leaders of America podcast. In this episode, we sit down with Jay Conner, widely known as The Private Money Authority, a seasoned real estate investor who has transformed the way deals are financed. Starting his journey in 2003, Jay initially relied on traditional bank loans, facing challenges like large down payments and restrictive terms. When his bank unexpectedly cut off funding during the 2008 financial crisis, Jay pivoted to the world of private money, creating a revolutionary system that has since helped him secure millions in funding and achieve consistent seven-figure profits.

Jay shares his journey from frustration with traditional financing to becoming a leader in private lending. He reveals strategies for buying properties without using your own money, explains how to cash three big checks on every deal, and highlights the power of automation in managing high-volume operations. Jay also discusses key insights from his book, Where To Get The Money Now, offering actionable advice for real estate investors looking to fund their deals and grow their portfolios.

If you’ve ever wondered how to access unlimited funding or want to master creative financing techniques, this conversation with Jay Conner is a must-listen!

Notable Awards and Recognitions

• Began real estate investing in 2003, completing over $118 million in transactions.

• Rehabbed over 500 homes, averaging $82,000+ in profits per deal.

• Secured over $8 million in private money for real estate deals.

• Mentored and consulted with over 2,000 real estate investors 1-on-1, educating them on creative financing, private lending, and risk management.

• Pioneered a private money system, raising $2,150,000 within just a few months.

How to connect with Jay Conner

• https://www.linkedin.com/in/privatemoneyauthority/

• jayconner.com

• https://www.youtube.com/@raisingprivatemoneyrealestate

Show Notes

[1:52] Intro on Jay and how he got to where he is today.

[14:45] Further explaining the formula to private lending.

[18:08] Perfecting the methods and sharing it with other investors.

[19:07] Approach to managing high-volume operations and the role that automation plays in it all.

[28:46] How to make 3 big checks on each real estate deal.

[34:22] 7 Day Challenge and get started now investing with Private Money!

[35:55] How to connect with Jay, learn more about his 7 day challenge, pick up his book, “Where To Get The Money Now”, and check out his podcast, “Raising Private Money”.

[36:47] How to get Jay’s Book, “Where To Get The Money Now”, for FREE!

[38:22] Advice for aspiring investors and entrepreneurs, on managing risk in a way that doesn’t hold them back from taking action.

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Welcome to another episode of the Business Leaders of America podcast. In this episode, we’re joined by the one and only Tim Brown, a true legend both on and off the field. Tim is a Heisman Trophy winner, NFL Hall of Famer, and the founder and CEO of 81 Logistics Group. With 17 years in the NFL, most notably with the Oakland Raiders, Tim built a legacy of excellence, mental toughness, and leadership.

After retiring from football, Tim transitioned into entrepreneurship, founding 81 Logistics Group, which provides best-in-class logistics and supply chain management solutions across a variety of industries. Beyond business, he also co-founded Stars Helping Heroes, an initiative aimed at helping military families, educators, and entrepreneurs build financial independence.

In this episode, we dive into Tim's remarkable journey, touching on his career in the NFL, the emotional highs and lows of life after a Super Bowl loss, and his insights into faith, perseverance, and the power of mindset. He also shares the importance of building relationships and the lessons he’s learned along the way that shaped his post-football success.

This conversation is full of powerful takeaways for aspiring leaders and entrepreneurs, and I’m excited for you to hear Tim’s unique perspective on leadership, perseverance, and making the transition from athlete to business executive.

Notable Awards and Recognitions

• Founder and CEO of 81 Logistics Group, a nationwide logistics and supply chain management company

• NFL Hall of Fame inductee after 17 seasons in the NFL, primarily with the Oakland Raiders.

• Heisman Trophy winner (Notre Dame)

• Co-founder of Stars Helping Heroes, an initiative supporting military families, educators, and entrepreneurs

• Seven-time Pro Bowl selection

• NFL All-Decade Team (1990s)

• Member of the Oakland Raiders’ 50th Anniversary All-Time Team

How to connect and learn more about Tim Brown

• https://www.linkedin.com/in/timbrown81/

• https://www.81logisticsgroup.com/

Show Notes

[2:40] How physical preparation, mental toughness and guiding principles like faith, commitment, and gratitude played a key role in Tim’s 17-year NFL Career.

[5:10] Navigating distractions and staying dedicated to your job or sport, in order to be great.

[7:48] Tim shares how he navigated the emotional highs and lows of a life-changing night, welcoming twins just hours after the heartbreak of losing the Super Bowl.

[10:31] Turning a six-year wait for Hall of Fame induction into a positive experience by drawing strength from his faith, mindset, and support from his kids.

[13:11] The importance of mentoring takes center stage, as he discusses his willingness to guide others and support their growth.

[18:35] Where Tim’s deep-rooted desire to help people came from.

[20:36] Advice for listeners on the value of reflecting on your journey and why worrying about changing anything from the past might not be necessary, as it all plays a role in shaping who you are today.

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Welcome to another episode of the Business Leaders of America podcast. In this episode, we’re joined by Philip and Vania Gbee, the dynamic husband-and-wife duo behind Nabakindo Skincare, a family-owned company specializing in luxurious, plant-based skincare products. Philip, the Co-Founder and CEO, and Vania, the Co-Founder and CFO, share a passion for creating effective, sustainable solutions that cater to diverse skin types.

Born out of a desire to address their daughter’s sensitive, eczema-prone skin, Nabakindo stands out with its commitment to anhydrous, preservative-free formulations that promote healthy, moisturized skin without harsh chemicals. During our conversation, we delve into their entrepreneurial journey, how they balance their complementary strengths to run the business, and the strategies that have set Nabakindo apart in a competitive skincare industry.

Whether you're curious about innovative skincare solutions, navigating entrepreneurship as a team, or building a brand rooted in passion and purpose, this episode is packed with inspiration and insights.

Notable Awards and Recognitions

• Successfully founded and scaled Nabakindo Skincare, a family-owned business emphasizing natural, plant-based skincare solutions.

• Created innovative anhydrous (water-free) skincare products, setting a new standard for natural and sustainable beauty.

• Pioneered eco-friendly formulations with a focus on minimal ingredients and maximum effectiveness.

• Gained a loyal customer base through exceptional product quality and superior customer service.

• Advocated for community involvement and environmentally conscious business practices.

How to connect with Philip and Vania

• https://www.linkedin.com/in/pgbee/

• https://www.linkedin.com/in/vaniarogersgbee/

• https://www.nabakindo.com/

• https://www.instagram.com/philipgbee/ / https://www.facebook.com/philip.gbee

• https://www.instagram.com/nia_jay_/ https://www.facebook.com/vania.juliet

• https://www.instagram.com/nabakindoskincare/

• Emails: [email protected] / [email protected]

• Company phone number: (412) 360-9546

Show Notes

[1:30] Brief intro on how Philip and Vania got to where they are today.

[5:04] Inspiration behind Nabakindo Skincare

[11:28] How Philip and Vania leverage each others strengths as husband and wife and business partners.

[15:05] Rewarding aspects of building a skincare company that emphasizes natural and sustainable ingredients.

[22:18] How to ensure the quality and integrity of your products while scaling your business.

[26:19] How Philip and Vania have delegated areas of the business as they continue to scale Nabakindo.

[28:19] Exciting developments for Nabakindo, including product launches.

[33:12] Advice for entrepreneurs who are looking to create a unique product or brand like Nabakindo.

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Welcome to another episode of the Business Leaders of America podcast. In this episode, we sit down with Jose Berlanga, a serial entrepreneur, real estate investor, and founder who has built multimillion-dollar businesses across four different industries. From overcoming extraordinary personal challenges to achieving incredible professional milestones, Jose shares his journey of resilience, reinvention, and unwavering determination.

Our conversation covers everything from the lessons he’s learned rebuilding after setbacks, to the importance of personal development in entrepreneurship, and the formula for creating success across diverse sectors. Jose also discusses his hands-on leadership style, the pros and cons of being deeply involved in every aspect of his businesses, and how he has turned his talents into thriving ventures without letting past tragedies define him.

Whether you're an aspiring entrepreneur, a seasoned business leader, or just looking for inspiration, this episode offers actionable insights and an authentic look into the highs and lows of building a legacy. Stay tuned as Jose shares his advice for navigating uncertain markets and building confidence after failure.

Notable Awards and Recognitions

• Co-founder of Tricon Homes in 1997, a pioneer in Houston’s inner-city revitalization, personally negotiating over $1 billion in land acquisition, development, and real estate transactions.

• Achieved multimillionaire status four separate times across four distinct industries: import/export, hospitality, residential construction, and real estate development.

• Founder and CEO of several construction companies focused on designing and developing residential projects

• Survived a life-threatening childhood accident and overcame significant physical and emotional challenges.

• Real estate investor, author, and speaker with over 35 years of entrepreneurial experience

• Responsible for the development and construction of nearly 2,000 homes

• Experience managing businesses in oil and gas, manufacturing, distribution, service industries, and restaurant businesses

• Built and operated an import/export company dedicated to machinery for the petrochemical and oil and gas sectors

• Authored the book The Business of Home Building

How to connect with Jose Berlanga

• https://www.linkedin.com/in/jose-berlanga-900a9518/

• https://joseberlanga.com/

• https://www.amazon.com/Business-Home-Building-Residential-Construction-ebook/dp/B0CZH47C7P

Show Notes

[1:50] Brief intro on how Jose got to where he is today.

[3:41] How the life-altering accident at a young age, shaped his resilience and determination in his entrepreneurial pursuits.

[9:24] Essential principles for building successful businesses.

[19:56] How having a hands-on approach has influenced the growth and culture of his businesses.

[26:25] How Jose rebuilt his confidence and motivation each time a major setback occurred.

[31:04] Lessons you can learn from your failures and the importance of personal development in the journey of an entrepreneur.

[35:39] How to connect with Jose, learn more about his business, and pick up his book, “The Business of Home Building”.

[36:37] Advice for aspiring entrepreneurs who are just starting out and may be unsure of the journey ahead.

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Welcome to another episode of the Business Leaders of America podcast. In this episode, we sit down with Tom LaPlante, the Las Vegas Branch Partner for RobotLAB, the world's largest and most experienced implementer of robotic solutions. Tom has over 30 years of experience in driving digital transformations and leveraging technology to scale businesses across diverse industries including travel, hospitality, gaming, and financial services.

Before joining RobotLAB, Tom served as the Chief Technology Officer at TopGolf, where he played a pivotal role in scaling the company from $38 million to $400 million in revenue in just three years. He’s known for building expert teams, improving operational efficiencies, and using data-driven technologies like predictive analytics to drive growth and profitability.

In this episode, we explore how robotics is transforming industries like hospitality, education, and entertainment, particularly in the Las Vegas market. Tom discusses the challenges of implementing robotics at scale, his goals for RobotLAB in Las Vegas, and how businesses can navigate the intersection of technology and operational growth.

Tune in for valuable insights into the future of robotics and how technology can drive innovation and efficiency in your business.

Notable Awards and Recognitions

• Las Vegas Business Partner at RobotLAB, implementing robotic solutions across industries such as hospitality, education, entertainment, and others.

• Previous Chief Technology Officer at TopGolf, where he helped scale the company from $38M to $400M in revenue in just three years.

• Increased profit margins by 15% across all TopGolf locations by developing and implementing standard operating procedures.

• Served as CIO at Caesar’s Entertainment and Holiday Inn, holding various technology leadership roles.

• Built corporate and site technology teams to implement new technologies and standard processes, driving significant revenue growth.

• Enabled a $1.2M revenue-per-site increase by reducing site build times by 3 weeks.

• Introduced eCommerce capabilities, generating an additional $350,000 in revenue per new site.

• Slashed conference call costs from $250,000 to $5,000 by switching to VoIP (98% reduction).

How to connect with Tom LaPlante

• https://www.linkedin.com/in/tomlaplante/

• https://www.robotlab.com/las-vegas

• https://www.linkedin.com/company/robotlabinc/

• Email – [email protected]

• Phone- (512)466-2472

Show Notes

[1:56] Brief intro on how Tom got to where he is today.

[12:48] How robotics are shaping the future of customer service and operational efficiency across many different industries.

[16:43] Aligning robotics solutions with the specific needs of industries.

[21:06] Key challenges of implementing robotics at scale.

[24:18] Cost savings of implementing robotics into your business.

[30:01] How to connect with Tom and learn more about RobotLabs

[32:05] Advice for entrepreneurs and business leaders who are navigating the intersection of technology and operational growth, especially in industries that are resistant to change.

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Welcome to another episode of the Business Leaders of America podcast. In this episode, we’re thrilled to welcome Steven Gaffney, a renowned expert on honest communication, change management, and building high-performing teams. With nearly 30 years of experience, Steven has worked with major organizations like Amazon, Marriott, Allstate Insurance, and even the U.S. military, helping leaders break down barriers, build cohesive teams, and increase business profitability. He’s also the author of several impactful books, including his latest, Unconditional Power, which explores the transformative effect of transparent communication in leadership.

Steven dives deep into the critical issues many organizations face today, from breaking down team silos to navigating the complexities of change, all with his unique approach to fostering honest communication. We discuss his powerful Consistently High Achieving Teams (CHAT)® approach, which provides practical strategies for teams to achieve sustainable success. Steven also shares insights from his latest book and explains why honesty is the most underutilized yet powerful tool in any leader’s toolkit.

And here’s a special offer for our listeners: mention Business Leaders of America in an email to Steven, along with a takeaway from this episode that you applied in your personal or professional life, and he’ll send you a copy of his book Just Be Honest—a valuable guide to fostering trust and open communication.

Join us as we explore how honest communication can elevate your team and transform your business outcomes.

Notable Awards and Recognitions

• Founder of the Steven Gaffney Company

• Authored influential books, including Just Be Honest, Honesty Works!, Be A Change Champion, Honesty Sells (co-authored), and his latest, Unconditional Power.

• Trusted advisor to Fortune 500 companies like Amazon, Marriott, Lockheed Martin, and the U.S. government, including the Department of Homeland Security and NASA.

• Creator of innovative models such as Consistently High Achieving Teams (CHAT)®, Powerful Culture®, and the 2-hour and 18-minute Strategy™, aimed at simplifying high-performance communication and team success.

• Expert frequently quoted in The Wall Street Journal, The Washington Post, CBS, NBC, and FOX on topics of organizational communication and change management.

• Regular guest on "Let's Talk Live," where he discusses insights on building high-performing, honest teams and achieving sustainable growth.

How to connect with Steven Gaffney

• https://www.linkedin.com/in/stevengaffneycompany/

• https://stevengaffney.com/

• https://www.instagram.com/stevengaffneydc/

Show Notes

[1:31] Brief intro on how Steven got to where he is today.

[2:34] Honest Communication and Change Management

[13:34] Changing culture for the better.

[18:11] Steven’s Consistently High Achieving Team (CHAT)® approach.

[20:28] Steven Gaffney Company

[23:03] Specific lessons that Steven’s learned from industry giants, that small and midsize business owners can apply to their own teams.

[25:54] How surviving cancer influenced the way he approaches building high-achieving teams and organizations.

[32:22] “Unconditional Power”

[40:10] How to engage with Steven Gaffney and pick up his books.

***Receive your free book, Just Be Honest, by sending Steven an email mentioning Business Leaders of America and a takeaway from the podcast and how you used it.

[41:46] Advice for entrepreneurs and business leaders who are looking to implement more honest communication and change management strategies in their businesses but aren’t sure where to start.

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Welcome to another episode of the Business Leaders of America podcast. In this episode, we dive into the world of financial consulting, strategic business planning, and valuations with William "Bill" Paul, President and Business Consultant at Pinnacle Business Consulting & Valuation Group. With over 30 years in the financial sector, Bill’s career spans commercial banking, financial advisory, and consulting, where he has honed a unique expertise in business valuations and operational consulting across a variety of industries.

Starting in the banking industry as a branch manager and later working in commercial finance and wireless communications, Bill brings a deep understanding of financial planning, credit management, and operational efficiencies to his clients. Today, through Pinnacle, he helps companies tackle everything from capital budgeting and financial performance analysis to merger and acquisition planning.

We'll explore the moment that led Bill to make the leap from banking to his own consulting practice, how his career shaped his leadership style, and what he’s learned about helping businesses prepare for successful scaling and exit strategies.

Join us as we gain insights from a leader who has transformed his career into a platform for helping others maximize their businesses' potential and profitability.

Notable Awards and Recognitions

• Founder and President of Pinnacle Business Consulting & Valuation Group, providing specialized consulting and valuation services.

• Over 30 years of experience in investment management, financial planning, commercial banking, and credit management

• Completed hundreds of valuations for businesses in diverse industries for purposes such as ownership planning, estate tax planning, mergers and acquisitions, and litigation support.

• Expert in financial and operational performance analysis, strategic business planning, and capital budgeting.

How to connect with Bill Paul

• https://www.linkedin.com/in/william-paul-70036789/

• [email protected]

Show Notes

[1:50] Brief intro on how Bill got to where he is today.

[3:08] Pivotal moment that lead to the start of Pinnacle Business Consulting & Valuation Group

[6:21] How 30 years in financial services, consulting, and commercial banking have shaped Bill’s leadership style.

[8:43] “Trust but Verify” Method

[14:27] How Bill navigates the diverse range of challenges in his business.

[21:00] The importance of delegating.

[23:05] Scaling your business with a strategic mindset.

[24:41] Plan, Scale, Exit

[26:58] The Champion Health Plan

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Welcome to another episode of the Business Leaders of America podcast. In this episode, I have an inspiring conversation with Jesus "Jesse" Hernandez, the Founder of Depth Builder LLC, who is on a mission to transform leadership in the construction industry. Jesse’s journey, which spans from working as an installer to becoming an owner’s representative, has given him a unique perspective on the challenges and opportunities that leaders face. Through his company, Depth Builder, Jesse helps leaders improve their communication skills, build trust with their teams, and drive better business results by fostering stronger, people-centered relationships.

During our interview, Jesse discusses common leadership blind spots, particularly when it comes to communication, and how leaders can overcome these to ensure true "buy-in" from their teams. We explore his SQI methodology, which equips construction leaders with the tools to improve both business outcomes and team morale. Jesse also shares how his 8 years of sobriety have influenced his leadership style and his approach to mentoring others, emphasizing the power of vulnerability and personal growth.

We also dive into his authored book, Becoming the Promise You Are Intended to Be, where Jesse encourages leaders to live up to their full potential. He offers actionable advice for not only construction leaders but all leaders feeling stuck in their careers and explains how embracing a people-first approach can lead to extraordinary business results.

Jesse’s insights into leadership, communication, and personal development make this a must-listen for anyone looking to cultivate deeper connections with their teams and elevate their leadership game!

Notable Awards and Recognitions

• Founder of Depth Builder LLC, helping leaders improve communication skills and build trust.

• Author of Becoming the Promise You Are Intended to Be, which helps readers live up to their full potential.

• Extensive work with construction teams across small to mega projects, enhancing leadership and operational performance.

• Co-host of The NoBS with Jen and Jess Podcast, focusing on the human side of work and vulnerability.

• Co-authored the book Lean & Love 5S Love Letters, addressing the gap in connection among construction professionals.

• Over 7 years of sobriety, which has shaped his leadership and mentoring approach.

How to connect with Jesse Hernandez

• https://www.linkedin.com/in/jessedepthbuilder/

• https://www.depthbuilder.com/

• https://www.amazon.com/dp/B0C4WVPLLK?ref_=cm_sw_r_cp_ud_dp_ZE1QG7QS034EDKARS6F4

• https://www.linkedin.com/company/no-bs-with-jen-jess/?viewAsMember=true

Show Notes

[1:38] Brief intro on how Jesse got to where he is today.

[5:59] How seeing the business from many different perspectives has influenced Jesse’s leadership philosophy.

[10:34] How leaders can foster meaningful connections with their teams, even in high pressure environments.

[15:30] Jesse’s SQI methodology and how it helps leaders improve their leadership and communication skills.

• Humanize

• Optimize

• Scale

[24:36] How sobriety has played an important role in Jesse’s life personally and professional.

[36:25] Jesse’s book, “Becoming the Promise You’re Intended to Be” and the advice he has for leaders who feel “stuck” or unsure on how to take the next step in their career.

[46:23] How to connect with Jesse, learn more about Depth Builder, and pick up his book.

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Welcome to another episode of the Business Leaders of America podcast. In this episode, we sit down with Nicholas Loise, a true powerhouse in the world of sales leadership and entrepreneurship. Nicholas has built a remarkable career as a salesperson, sales leader, entrepreneur, and marketing executive. He’s the founder of Sales Performance Team, a company that helps small- to midsize businesses improve their sales processes, leadership, and systems for growth.

Throughout his career, Nicholas has developed a unique approach to solving sales challenges, leveraging his experience as a salesperson first to drive success for his clients. Whether it's increasing sales by over 200% in the real estate space or improving win rates for SaaS companies, Nicholas is a master at cracking the sales puzzle. He’s also an author, speaker, and host who’s shared the stage with industry giants like Dan Kennedy and Barbara Corcoran.

Today, we’ll dive into Nicholas’s Five P’s Framework, how he integrates sales and marketing for his clients, and the key strategies that have helped him lead businesses to massive growth. If you’re looking to understand how to unlock sales potential and build a strong sales team, this episode is for you.

Notable Awards and Recognitions

• Founder and President of Sales Performance Team LLC, focused on improving sales leadership, processes, systems, and playbooks for small to midsize businesses.

• Co-author of Moving the Sales Needle in Your Business and The Ultimate Guide to Managing Your Sales Team.

• Successfully increased sales by 225% in real estate and 118% in online education year-over-year, while improving win rates for SaaS solutions from under 10% to 35%.

• Co-creator of GKIC/Magnetic Marketing Sales Mastery and Sales Boot Camps.

How to connect with Nicholas Loise

• https://www.linkedin.com/in/nicholasloise/

• https://www.linkedin.com/company/salesperformanceteam/people/

• https://salesperformanceteam.com/

• https://www.youtube.com/@nicholasloise

• https://salespack.salesperformanceteam.com/

Show Notes

[2:11] Brief intro on how Nicholas got to where he is today.

[4:08] How Nicholas’s background as a salesperson influenced his approach to leading and managing sales teams.

[8:45] Sales Performance Team - 4 Core Tenants and the Five P’s Framework

[16:53] Importance of aligning your marketing and sales efforts.

[18:30] Cracking the “Sales Puzzle”

[22:16] How sharing stages with prominent figures like Dan Kennedy and Barbara Corcoran have influenced his views on sales, marketing, and leadership.

[25:55] How to connect with Nicholas and learn more about his Business Sales Performance team.

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