Business Made Personal

 “You’ve got to put yourself forward to take opportunities. You can’t sit back and wait for people to ask!”

Shaun discusses the Authorised Representative landscape and what it took for him to transition from a global role with QBE to leading one of the most successful Authorised Representative groups in Australia. 

Business Made Personal is hosted by Mark Silveira, exploring the real journeys of leaders in insurance, business, and beyond.

Never miss an episode: Follow & Subscribe on https://bit.ly/bmp-Website
Join the conversation: Connect with us on https://bit.ly/bmp-LinkedIn
For enquiries, collaborations, or to suggest a guest: [email protected]

Leadership in insurance associations has shaped the career of Dallas Booth, one of the industry’s most influential figures. In this episode of Business Made Personal, host Mark Silveira speaks with Dallas about his journey from law into leadership, his time as CEO of the National Insurance Brokers Association (NIBA), and his commitment to advocacy and professional standards in the insurance sector.

Dallas shares candid reflections on the challenges and opportunities facing associations, including the importance of trust, representation, and balancing member interests with the needs of the wider community. His perspective is grounded in decades of experience across legal, regulatory, and industry leadership roles.

In this conversation, you’ll hear:

• How Dallas navigated the transition from law to association leadership.
• Why advocacy and representation are vital for the insurance broking profession.
• Lessons on leadership in insurance associations that apply to every business leader.
• The role of culture, communication, and integrity in sustaining trust.

Dallas’s career demonstrates that leadership is not about titles but about serving others. His story is an inspiring reminder that when leaders put people and purpose first, industries thrive.

Business Made Personal is hosted by Mark Silveira, exploring the real journeys of leaders in insurance, business, and beyond.

Never miss an episode: Follow & Subscribe on https://bit.ly/bmp-Website
Join the conversation: Connect with us on https://bit.ly/bmp-LinkedIn
For enquiries, collaborations, or to suggest a guest: [email protected]

Mentorship in insurance shaped Gary Seymour’s leadership journey and remains a key theme throughout his career. In this first episode of Business Made Personal, host Mark Silveira chats with Gary to delve into the values, experiences, and lessons that helped him become one of the industry’s most respected leaders.

With decades of experience, Gary has mentored countless professionals through the complexities of insurance broking and underwriting. His approach emphasises client-first values, developing people, and building culture — principles that continue to shape the industry today.

In this conversation, you’ll explore:

• How mentorship transformed Gary’s career and why it’s vital for the next generation of leaders.
• Lessons from building strong client relationships that stand the test of time.
• The role of empathy, resilience, and culture in maintaining success over decades.
• Why leadership in insurance is about more than just business metrics — it’s about people.

Gary’s insights serve as a reminder that success in insurance relies not only on technical expertise but also on authenticity, humility, and a dedication to mentoring others.

Business Made Personal is hosted by Mark Silveira, exploring the real journeys of leaders in insurance, business, and beyond.

Never miss an episode: Follow & Subscribe on https://bit.ly/bmp-Website
Join the conversation: Connect with us on https://bit.ly/bmp-LinkedIn
For enquiries, collaborations, or to suggest a guest: [email protected]