Business n Process

In this episode Tim talks on the power of being coachable! He strongly encourages you to be open to new information & learn from others. One of the most growing and humbling things you can do is to become coachable.

In this episode Tim talks on how good customer service doesn't have to be a matter of actually selling a particular product. Oftentimes it's making a connection and providing the most basic, simple information for someone who's new to the industry.

On todays episode Tim talks on the importance of relationships in business. He believes that when you can make it less transactional and more relational, you're going to almost always, if not always come out on top and especially ahead of your competitors. One of the biggest things that kept Tim's past business going over the years was that they treated they customers like family.

In this episode Tim shares his thoughts, lightheartedly, about hump day and what really drives him nuts about it.

In this episode Tim talks on how to not let your customers stress become your own and how you can actually leverage a "bad" situation for good. Once you can convey that you're trying to understand your customer oftentimes the stress will go away and they will open up and be at a place of trust. Tim believes this is where you can have customers that will recommend you day and night, because they know that you're a genuine person that is there to help others.

In this episode Tim talks about the dredded "case of the Monday's" and how to keep pressing forward even when you don't want to. He believes that if you just follow your feelings it's going to compound the stress of your day. Don't react to stress by not doing things that are healthy and good for you [it's just going to make things worse].

Tim talks on the concept of automation and how a simple change in your mindset can break you free from the bondage of too many options. He believes that finding success with automation is not a matter of whether something exists. It's a matter of what's right for your business. If you're overwhelmed with solutions he encourages you to start somewhere, but keep it simple.

If you're having trouble differentiating yourself in your market, then you might find that and you might have an opportunity through a system and process that if you can maximize or optimize your delivery of a product or service, then you can actually use that for your sales message.

Tim talks on the importance of unplugging from technology and embracing boredom! The more discipline you have & the more intentional you are with everything you do, the better the outcome is going to be because ultimately you're in more control of your life. There's something to be said about just being present with your surroundings. Are you being pulled in many different directions with your desires for the day.

In this episode Tim shares how he just feels blah today. I'm sure you've heard that phrase "it gets better with time". Listen in as Tim talks about how going through a rough season in life can inspire growth and creates the best chance of success. The most growth is actually on the other side of adversity.