Happy Holidays! This week we review some numbers related to insurance write offs and average overhead. I also discuss a new online resource that I think you will enjoy. Thanks for listening to episode 55 of the Business of Dentistry. More About This Show The day I recorded this episode was a rarity: the office […]

After a two week hiatus I am back with another episode. This week I introduce a couple of new resources that show promise within the office. Listen in and find out how Zoom might be helpful to you on episode 54 of Business of Dentistry. More About This Show The first new resource I wanted to […]

Do you allow your staff to work when you are on vacation? How much vacation do you give your staff? Paid holidays? Check out this week’s episode of the Business of Dentistry to hear my take on these topics and more. More About This Show This episode was recorded while I was completing my reserve […]

How do you handle questions about fees on the big cases? This week I discuss this topic on a large implant case that we just completed. Have a listen to episode 52 of the Business of Dentistry podcast… More About This Show This past week was a super busy and interesting week in my office. […]

We get a little more philosophical this week when I make the argument that we already have systems in our practice. We may not think we have systems but we do, the question is “How good are they?” We answer that and more on episode 51 of the Business of Dentistry. More About This Show […]

We have a couple of things to celebrate this week. First, I am honored to have a fellow dentist and podcaster, Dr. Alan Mead, on the show. He was in town to present a continuing education course to my referring doctors and staff so I was able to lure him into to the office for […]

Today we revisit some alternative programs for call tracking and analytics as well as look at some key metrics in determining trends in your practice. I also give an update on a little experiment I have been doing with our google reviews on episode 49 of the Business of Dentistry. More About This Show If […]

This week we discuss protecting yourself from identity theft and a free way to manage your personal finances. Check out this episode of the Business of Dentistry podcast to hear about the two resources I use to assist me in both of these areas. And for the record, this is episode 048 not 047!  (I […]

Have you had a chance to listen to how your staff answers the phone? If not, you may be in for some surprises. This week I share 5 areas that my staff needs to improve upon that I learned by listening to call analytics. Tune in to see if these sound familiar on episode 47 […]

This Friday started out like any other until I realized we were running low on a key medication. How could this happen? Why did our system fail? Check out episode 46 of Business of Dentistry to find out when we recognized the “hole in our game”, and how we plan to fix that hole so […]