In today’s episode we discuss improving the security of our emails when we send patient information. Do you have a HIPPA secure way to do this? Many practice management software programs have secure email built in…but what if it does not (like mine)? We have found a solution and its called – Brightsquid. Check out […]

Do you have a policy for discounting fees in your practice? Check out today’s episode to find out my take on discounting fees and see how I have changed my philosophy. Thanks for tuning in… More About This Show When I first opened my practice I gave discounts to many different groups. Everyone from military […]

Welcome to what I consider a milestone for the podcast…Episode 25.  Today’s potpourri consists of lessons I have learned over the past 25 episodes and then shifts to answering questions about banking, payroll, and accounting.  It also reveals an area that I have been delinquent in tracking…until now. Thanks for tuning in!   More About […]

Do you know what people are saying about you online? Do you know if your business is properly listed on Google Maps? If you aren’t sure what reviews your patients have posted online or what people are seeing when they “google” you, you could be in for a surprise. In today’s episode I share my […]

Do you currently have a financial policy in your practice? Do you have a written agreement with patients regarding payment for your services? If you do, when is the last time you reviewed it?  In today’s episode I discuss some of the key elements of my financial policy and explain some of the reasons I […]

Have you ever been told by another doctor you’re working with that you don’t communicate enough with them? I’ve heard it before from my colleagues and since I’m always searching for ways to improve my practice I began exploring possible solutions in my practice. On today’s episode I’ll talk about one particular solution I’ve found: […]

Do you have a staff bonus plan for your practice? Have you considered creating a bonus program but aren’t sure how best to implement it? Today’s episode will answer both of these questions, and so much more. In this show we discuss some of the benefits of having a bonus program, both for you and […]

What the heck is mind mapping and why is it relevant to your dental practice? That’s what we’re talking about today on the Business of Dentistry. A couple of years ago I took a hard look at mind mapping as a tool for organizing my thoughts. I had heard about mind mapping before but really […]

We all have patients that fail to show up for their appointments. In my office we refer to these patients as “no calls-no shows.” In this episode of the Business of Dentistry podcast, I discuss why you should track patients that fail to show up for their appointments, look at the impact of those no […]

Do you have processes in place for hiring new staff?  What are they?  Are they working?  Over the years I have changed my philosophy when it comes to hiring staff.  I’ve shifted from looking primarily at experience and skill set to looking at the person’s character. In this episode I discuss why I made that […]