* Stephen Carl* Founder of Needle Movement

Bio:

Stephen Carl is the owner and founder of Needle Movement, an e-commerce strategy company. Stephen began his digital career as an early employee at an Amazon-funded start-up in 1998 and has been chasing online conversions ever since. His past digital marketing experiences cover a wide array of categories: luxury fashion, movies, horticulture and not-for-profit – all with the common thread of translating digital trends into online revenue generation. In 2015, Stephen decided that his true passion was to "help the little guy (or gal)” – to empower emerging brands by passing them the same playbooks learned over two decades of directing e-commerce inside of larger companies. He now advises retail brands at Needle Movement on how to achieve sustainable digital growth and profitability. Four years ago, he headed up digital strategy at Lafayette 148 New York, a luxury brand that quintupled sales to reach $49 million in annual online sales and more recently, managed growth for ecru, an apparel retailer which increased sales 700% to reach multi-million dollar sales in 2018.

Sponsors:

* Drip – Get a free demo of Drip using this coupon code!* Spark Shipping – eCommerce Automation

Links:

* https://www.needlemovement.com* https://www.linkedin.com/in/stephencarl/* https://www.instagram.com/needlemovement/

* Eric Bandholz* Founder of Beardbrand

Bio:

Eric Bandholz is the founder of Beardbrand, a men's grooming company that offers products for the hair, beard, and body. With this help of his two business partners, he bootstrapped the business to 7 figures and national distribution of the product line. He currently resides in Austin, TX with his wife and daughter.

Sponsors:

* Drip – Get a free demo of Drip using this coupon code!* Spark Shipping – eCommerce Automation

Links:

* Beardbrand* Beardbrand YouTube* Beardbrand Instagram* Eric Bandholz Twitter* Eric Bandholz Instagram

* Rytis Lauris* Co-Founder and CEO of Omnisend

Bio:

Rytis Lauris, the Co-founder and CEO of Omnisend, the powerful marketing automation platform that’s focused on moving ecommerce marketers beyond the generic email marketing tools. He believes that rich customer data and an omnichannel approach empowers ecommerce businesses to generate more sales by sending highly personalized messages via various channels, including email, SMS, Facebook ads, Google retargeting and others. Rytis is successful entrepreneur who has spent more than last 10 years building and driving a few startups which has brought him to ecommerce field. He has shared his knowledge and expertise in numerous podcasts and ecommerce conferences, including Litmus Live and Meet Magento.

Sponsors:

* Drip – Get a free demo of Drip using this coupon code!* Spark Shipping – eCommerce Automation

Links:

* https://www.omnisend.com * https://www.facebook.com/omnisend/ * https://twitter.com/omnisend * https://www.linkedin.com/company/omnisend/* https://www.instagram.com/omnisend/* https://twitter.com/rytislauris

* Kim Kohatsu* Director of Marketing at PickFu

Bio:

Kim Kohatsu is the Director of Marketing at PickFu, an instant polling service that e-commerce sellers use to optimize product listings. With PickFu, online stores can quickly test product photos, description copy, and UI layouts with shoppers who reflect their target demographic, including Amazon Prime members, those within a certain income bracket, or people based on traits such as homeownership, marital status, or exercise habits.

Sponsors:

* Drip – Get a free demo of Drip using this coupon code!* Spark Shipping – eCommerce Automation

Links:

* PickFu* PickFu Blog

* Burc Tanir* Co-Founder and CEO of Prisync

Burc Tanir, the co-founder and CEO of Prisync talks about the different strategies eCommerce retailers can use to correctly price their products.

Sponsors:

* Drip – Get a free demo of Drip using this coupon code!* Spark Shipping – eCommerce Automation

Links:

* Prisync* Burc Tanir LinkedIn

* Chad DeShon* boardgametables.com

Chad DeShon, the founder of boardgametables.com used Kickstarter to raise 2.5M for his board game table, The Duchess. He went on to raise another 780k on his second Kickstarter for his second table, The Jasper.

Sponsors:

* Drip – Get a free demo of Drip using this coupon code!* Spark Shipping – eCommerce Automation

Links:

* BoardGameTables.com* Kickstarter - The Duchess* Kickstarter - The Jasper

* Jay Gibb* Founder of CloudSponge

Links from the show:

* Referral Program Software* FriendBuy* Extole* Talkable

Bio:

Jay is the CEO/founder of Cloudsponge, a SaaS company which sells software to eCommerce companies focused on growing sales through referral programs.  Instead of a customer typing out each individual email address for the referral, CloudSponge populates and imports your address book from over 50 email providers. Jay's company is utilized by big eCommerce companies such as StitchFix and JustFab along with many other businesses. Jay’s knowledge and systems help businesses engage with their user’s contacts to generate more leads, referrals, and virality.  

Sponsors:

* Drip – Get a free demo of Drip using this coupon code!* Spark Shipping – eCommerce Automation

Links:

* Cloudsponge* Jay Gibb Twitter* Cloudsponge Twitter

Do's

* Get close to the problem* Don't just listen, have empathy* Slow down.* Get the full picture. Listen.* Finally… offer a solution* Verify

Don'ts

* Don’t be passive-aggressive* Don't use cliché - "What I'm hearing is"* Rush to solve the problem* Rush to offer cash/refunds

Sponsors:

* Drip - Get a 60 day trial of Drip using this coupon code!* Spark Shipping - eCommerce Automation

At least once a month there's a post, thread or video proclaiming "Drop shipping is dead!".

In this episode of The Business of eCommerce we bust some myths on what dropshipping is, what it is not and if dropshipping is on death row any time soon.

Sponsors:

* Drip - Get a 60 day trial of Drip using this coupon code!* Spark Shipping - eCommerce Automation

* Neil Patel* Co-Founder of Crazy Egg, Hello Bar, and KISSmetrics

Bio:

Neil Patel is the co-founder of Crazy Egg, Hello Bar, and KISSmetrics. He helps companies like Amazon, NBC, GM, HP, and Viacom grow their revenue.

The Wall Street Journal calls him a top influencer on the web, Forbes says he is one of the top 10 online marketers, and Entrepreneur Magazine says he created one of the 100 most brilliant companies in the world.

He was recognized as a top 100 entrepreneur under the age of 30 by President Obama and one of the top 100 entrepreneurs under the age of 35 by the United Nations.

Neil has also been awarded Congressional Recognition from the United States House of Representatives

Sponsors:

* Drip - Get a 60 day trial of Drip using this coupon code!* Spark Shipping - eCommerce Automation

Links:

* Neil Patel* Neil Patel Digital* Neil Patel Instagram* Neil Patel Facebook* Neil Patel Youtube* Neil Patel Twitter