In this episode of The Business of Practice, Dr. Colleen Best helps us better understand "Personalities in the Workplace."

Business of Practice Podcast Hosts, Guests, and Links Episode 74

• Hosts: Kimberly S. Brown (Editor) and Carly Sisson (Digital Content Manager) of EquiManagement | Email Carly ([email protected]) | Connect with Carly on LinkedIn
• Guest: Dr. Colleen Best
• Podcast Website: The Business of Practice

In this episode of The Business of Practice, Dr. Mike Pownall talks about "What Is Practice Culture?"

Business of Practice Podcast Hosts, Guests, and Links Episode 73:

• Hosts:Kimberly S. Brown (Editor) and Carly Sisson (Digital Content Manager) of EquiManagement | Email Carly ([email protected]) | Connect with Carly on LinkedIn
• Guest: Dr. Mike Pownall
• Podcast Website: The Business of Practice

In this episode of The Business of Practice podcast, we talk to new mother and practice owner Dr. Kelly Zeytoonian about Maternity and Family Policies in equine practice.

Business of Practice Podcast Hosts, Guests, and Links Episode 72

• Hosts: Kimberly S. Brown (Editor) and Carly Sisson (Digital Content Manager) of EquiManagement | Email Carly ([email protected]) | Connect with Carly on LinkedIn
• Guest: Dr. Kelly Zeytoonian | LinkedIn
• Podcast Website: The Business of Practice

In this episode of The Business of Practice podcast, we speak with incoming AAEP President Elect Dr. Tracy Turner about Social License and Veterinary Sustainability.

Business of Practice Podcast Hosts, Guests, and Links Episode 71:

• Hosts: Kimberly S. Brown (Editor) and Carly Sisson (Digital Content Manager) of EquiManagement | Email Carly ([email protected]) | Connect with Carly on LinkedIn
• Guest: Dr. Tracy Turner
• Podcast Website: The Business of Practice

In this episode of The Business of Practice podcast, we talk to Dr. Stacey Cordivano about Psychological Safety and what that means in the equine veterinary workplace.

Business of Practice Podcast Hosts, Guests, and Links Episode 70:

• Hosts: Kimberly S. Brown (Editor) and Carly Sisson (Digital Content Manager) of EquiManagement | Email Carly ([email protected]) | Connect with Carly on LinkedIn
• Podcast Website: The Business of Practice

Processes and policies in an equine veterinary practice are important for many reasons, said Amy Grice, VMD, MBA. "Processes and policies uphold trust in your organization," noted Grice.

In this episode, we discuss multiple scenarios where having processes and policies can help your equine veterinary business.

"The Business of Practice" podcast is brought to you by CareCredit. Learn more at carecredit.com.

Clients can make or break an equine veterinarian's practice or spirit. In this episode, we talked with Lisa Kivett, DVM, MS, DACVIM, owner of Foundation Equine, about dealing with dissatisfied clients. We also talked about boundaries and how they fit into this issue.

Topics covered include types of client dissatisfaction, addressing client issues, setting boundaries with clients, and the "Universal Upset Patient Protocol."

"The Business of Practice" podcast is brought to you by CareCredit. Learn more at carecredit.com.

Business is a balancing act of finding and firing clients. Veterinary practice is no different. Equine practitioners should be willing to "fire" clients who cause them stress. Practitioners should look for clients who fit their practice.

In this episode, Kelly Zeytoonian, DVM, MBA, CERP, talks about dealing with problem clients and learning to pick and choose new clients. 

"The Business of Practice" podcast is brought to you by CareCredit. Learn more at carecredit.com.

In today's busy equine practice, finding time to learn can be very difficult. In this episode of The Business of Practice podcast, we talk to AAEP Director of Education Karen Pautz, MS, about continuing education opportunities for equine veterinarians. 

"The Business of Practice" podcast is brought to you by CareCredit. Learn more at carecredit.com.

In this episode, AAEP President Rob Franklin, DVM, DACVIM, joins us to talk about equine veterinary sustainability. The AAEP has been leading the charge in working toward solutions in the equine veterinary industry through its Commission for Veterinary Sustainability.

We began our podcast with the question: What do you think the turning point was for the AAEP to make veterinary sustainability its number one area of focus?

"The Business of Practice" podcast is brought to you by CareCredit. Learn more at carecredit.com.