Business Office Reset

Phil Schmitt talks about the kind of staff relationships that lead to succession planning, his journey through succession planning in various roles, and his approach to succession with his staff now.

We talk with Duane Kilty about forming and maintaining on-campus relationships, resourcing staff and others, and building the team you need to get the job done.

Jessica Ryals shares her bio, her new book The Confident Campus Controller, and an outline of series to come in 2023.

Continuing the conversation from Part 1, we cover resourcing employees through major life events, including helpful approaches to policy, as retention strategy and good move for humanity.

We discuss HR strategies to attract higher ed employees and also those to retain them, diving into the complexities of recruiting to a rural environment and providing growth opportunities for all staff across an institution.

Finance & Accounting Recruiter Mike Slane of Robert Half Associates talks through The Great Reevaluation, including benefits and perks candidates want, and approaches to recruiting that lead to success.

Understaffed? Underresourced? We talk with Jan Haas of CFO Colleague about the questions to ask for a right-sized Business Office, the role policies and procedures play, and asking, "what can we STOP doing?"

Mark Biddinger shares successes at outreach from the Business Office to the rest of campus, including sources & uses of funding, summer cash planning, and revisiting donor restricted funds.

Janet Edwards talks about using the technology we already have to break institutional silos with financial reporting, persevering through the time it takes to drive change, and cultivating a variety of viewpoints in the Business Office with new-to-higher-ed and tenured employees.

Rick Mann, PhD talks creating value, resourcing budget owners, moving from tactical to strategic thinking, the faculty of the future, and moving quickly without being in a hurry in higher education.