Business, Spoken

Few companies in the history of business have been pilloried like Facebook in the last two years. The list of offenses, largely self inflicted, reads like a rap sheet. It ignored its growing role in media and politics. It dismissed fake news as unimportant. It let fake accounts proliferate. It was too slow to find and shut down foreign hackers and spies. It allowed third parties to download and sell user data without telling anyone.

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If you followed Rebecca Hirschfeld’s @Beckster319 account on Twitter in the weeks leading up to the 2016 election, you would have seen that she’s an actress, an obsessed fan of David Bowie, not so much of Donald Trump, and will eat anything pumpkin flavored. Around the same time, if you looked at Markiya Franklin’s @internalmemer account, you’d figure she supports Black Lives Matter and is a diehard K-Pop fan.

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Juul Labs, the San Francisco-based e-cigarette company, is under pressure from parents, schools, public health advocates, lawmakers, and the Food and Drug Administration for its popularity with younger users, who have gravitated to Juul’s discrete rechargeable vaping device and nicotine pods in flavors like mango and fruit medley. Now come the lawsuits. Since April, consumers have filed at least three complaints against Juul.

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Companies are waging an invisible data war online. And your phone might be an unwitting soldier. Retailers from Amazon and Walmart to tiny startups want to know what their competitors charge. Brick and mortar retailers can send people, sometimes called "mystery shoppers," to their competitors' stores to make notes on prices. Online, there's no need to send people anywhere.

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The Ugandan parliament referred a controversial new social media tax to a committee for further consideration on Thursday, after protesters took to the streets of Kampala last week. The tax, which went into effect July 1, charges 200 Ugandan shillings (or $0.05) per day of use for 60 mobile apps, including Facebook, Instagram, Twitter, and WhatsApp. Critics say it puts an undue burden on the poorest members of society, and that it is an assault on freedom of expression.

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Last year, as thousands of women shared their stories of sexual assault and harassment with the hashtag #MeToo, Amanda, a 30-year-old from Oregon, was looking for a supportive place to share her own experiences. Soon enough she was invited by a friend to join a Facebook group for survivors of sexual assault that had thousands of members. The group was easy to find: As recently as this month, the page associated with it ranked higher in some search results than the #MeToo page verified by Facebook.

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A Texas-based nonprofit helping migrant families detained at the US southern border has refused a substantial donation from Salesforce after the tech company declined to cancel its contracts with US Customs and Border Protection (CBP).

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European regulators took a big swing at Google Wednesday for abusing the dominance of its Android mobile operating system, fining the company €4.34 billion ($5 billion) and ordering changes to Android designed to put Google rivals on a more level playing field. But it’s not clear that the fine or the operational changes will have much effect. “Google has basically won,” says Maurice Stucke, co-founder of The Konkurrenz Group and a law professor at the University of Tennessee.

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Dawn Song, a Berkeley computer-science professor and MacArthur fellow, is a fan of cloud computing. She also thinks it needs a major rethink. “The cloud and the internet have fundamentally changed our lives mostly for good,” she says. “But they have serious problems with privacy and security—users and companies lose control of their data.

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Toward the tail end of a sparsely attended hearing of the House Judiciary Committee on Tuesday, Republican congressman John Rutherford turned to the three witnesses before him---representatives of Facebook, Google, and Twitter---and asked a question that left them speechless. Congress, he explained, has already amended Section 230, the law that protects tech platforms from liability for what people post, by creating an exception for content related to sex trafficking.

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