Business X factors

Is it possible to create an organizational culture before you even have a company? Raj De Datta, Co-Founder and CEO of Bloomreach, explains that he developed the cultural framework for Bloomreach before the company launched. 

Tune in to learn:

• How customer personalization changes everything (11:50)
• The importance of frank conversations in leadership (13:48)
• The Flywheel Effect and how it works in business (19:40)
• Why do winners win and losers lose? (22:00)

Business X factors is produced by Mission.org. Mission.org is a media studio producing content for world-class clients. Learn more at http://mission.org

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Is it possible that a CEO can get duped into running a company? Joe Walsh, Chairman and CEO of Thryv, shares how he ended up holding the reins of a historic company to pivot it from its phone book past to providing a digital platform that helps small businesses thrive. 

Tune in to learn:

• How a varied education can set you up for success (4:20)
• How to look in unconventional spaces for untapped revenue (14:30) 
• Why a unified team is always a stronger one (17:50)

Business X factors is produced by Mission.org.  Mission.org is a media studio producing content for world-class clients. Learn more at http://mission.org

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Jim Kavanaugh knows a thing or two about rising to the occasion. As the CEO and Co-Founder of World Wide Technology – an organization that provides global technology solutions and services – he’s had to prove his mettle more than once. Tune in to this episode of Business X factors to hear about how this St. Louis-based company became a global tech leader, and why Jim Kavanaugh believes the best leaders are the ones forged in fire. 

Tune in to learn:

• Why a “go get it” attitude is one you can create (4:00)
• How choosing your team wisely is a smart long-game move (13:45)
• Identifying where the puck is going in the digital landscape (21:00)
• How to create a diverse organization in the best ways to make everyone better (26:00)

Business X factors is produced by Mission.org 

Mission.org is a media studio producing content for world-class clients. Learn more at 

http://mission.org

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Software applications are used by people like you and me. Therefore, shouldn't humans all over the world test them before they launch? Chris Malone, the CEO of Applause, explains how the Applause platform activates a community of experts to ensure applications will truly serve their users.

Tune in to learn:

• How to bring the power of software into the hands of consumers (8:30)
• What does Game Theory have to do with business? (9:49)
• What are the pros and cons of the gig economy? (14:20)
• What is the right way to win? (20:53)

Business X factors is produced by Mission.org and brought to you by Hyland. 

For over a decade, Hyland has been named a Leader in the Gartner Magic Quadrant for Content Services Platforms, leading the way to help people get the information they need when and where they need it. More than half of 2019 Fortune 100 companies rely on Hyland to help them create more meaningful connections with the people they serve. When your focus is on the people you serve, Hyland stands behind you. Hyland is your X factor for better performance. Go to http://www.Hyland.com/insights to learn more.

Mission.org is a media studio producing content for world-class clients. Learn more at 

http://mission.org

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

A team that’s divided will, ultimately, not be successful. Kevin Haverty, Senior Advisor to the CEO at ServiceNow, reveals that a unified team, as well as a unified product, will earn big wins.

Tune in to learn:

• How do you unify a large corporate team? (10:00)
• What does “interconnectedness” look like across departments? (12:15)
• What methods did ServiceNow use for organic growth? (15:00)
• What is next for cloud-based task streaming? (21:21)

Mentions:

• APA Article: What makes for a great team?

Business X factors is produced by Mission.org and brought to you by Hyland. 

For over a decade, Hyland has been named a Leader in the Gartner Magic Quadrant for Content Services Platforms, leading the way to help people get the information they need when and where they need it. More than half of 2019 Fortune 100 companies rely on Hyland to help them create more meaningful connections with the people they serve. When your focus is on the people you serve, Hyland stands behind you. Hyland is your X factor for better performance. Go to http://www.Hyland.com/insights to learn more.

Mission.org is a media studio producing content for world-class clients. Learn more at 

http://mission.org

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

For more than twenty years, Jim Ryan has helped shepherd Flexera, a global software company, into massive success. How has he managed to help keep core values in the midst of expansion? He stops by Business X factors to talk about scaling with integrity, following the money, and why bureaucracy might not be a dirty word, after all. 

Tune in to learn:

• How do you simplify complexity? (8:11)
• How is technology just like electricity? (10:18)
• What does it take to reduce IT spend? (11:50)
• What is the human touch you need when looking at IT spend? (13:00)
• How to bring technological innovation into your organization. (15:00)
• Where will the technological landscape be in 10 years? (17:00)
• Which scaling cliches actually have truth behind them? (18:50)

Business X factors is produced by Mission.org and brought to you by Hyland. 

For over a decade, Hyland has been named a Leader in the Gartner Magic Quadrant for Content Services Platforms, leading the way to help people get the information they need when and where they need it. More than half of 2019 Fortune 100 companies rely on Hyland to help them create more meaningful connections with the people they serve. When your focus is on the people you serve, Hyland stands behind you. Hyland is your X factor for better performance. Go to http://www.Hyland.com/insights to learn more.

Mission.org is a media studio producing content for world-class clients. Learn more at http://mission.org

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Magic often connotes supernatural powers. In the case of Equinix, magic is an outward manifestation of its work to connect the world that is then internalized into the culture of the company. Equinix’s magic may be super but it is certainly grounded in a positivistic, human value. On this episode, Jon Lin, Executive Vice President and General Manager, Data Center Services & President, Americas at Equinix, reveals Equinix’s most powerful magical quality.

Tune in to learn:

• What does it look like to work at Verizon at the beginning of the tech boom? (4:45)
• How can you move from a result-oriented mindset to a servant-leadership mindset? (8:00)
• How does interconnection change the game for clients? (09:00)
• What does an egalitarian approach to internet access look like? (10:55)
• How do you maintain a healthy corporate culture? (12:00)
• What is “the Magic of Equinix”? (13:45)
• How can a company address mental health? (15:00)
• What does empathy look like on a global scale? (17:00)

Business X factors is produced by Mission.org and brought to you by Hyland. 

For over a decade, Hyland has been named a Leader in the Gartner Magic Quadrant for Content Services Platforms, leading the way to help people get the information they need when and where they need it. More than half of 2019 Fortune 100 companies rely on Hyland to help them create more meaningful connections with the people they serve. When your focus is on the people you serve, Hyland stands behind you. Hyland is your X factor for better performance. Go to http://www.Hyland.com/insights to learn more.

Mission.org is a media studio producing content for world-class clients. Learn more at http://mission.org

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Transforming organizational communication can be tricky. It requires an all-in truth and trust effort from everyone involved. In this episode, Robert Glazer, the Founder and Chairman of the Board of Acceleration Partners, discusses how to craft a culture built on “respectful authenticity.”

Tune in to learn:

• Can you be honest with your employer? (0:12)
• What to do when you get to the level of burnout. (7:48)
• Some of the biggest lessons about hiring. (10:10)
• What is the value of affiliate marketing? (12:11)
• Where should trust fit into your operating strategy with customers and employees? (17:46)
• What is the equation that leads to a healthy organization? (19:38)

Business X factors is produced by Mission.org and brought to you by Hyland.

For over a decade, Hyland has been named a Leader in the Gartner Magic Quadrant for Content Services Platforms, leading the way to help people get the information they need when and where they need it. More than half of 2019 Fortune 100 companies rely on Hyland to help them create more meaningful connections with the people they serve. When your focus is on the people you serve, Hyland stands behind you. Hyland is your X factor for better performance. Go to Hyland.com/insights to learn more.

Mission.org is a media studio producing content for world-class clients. Learn more at 

mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The notion of self-awareness may bring to mind an image of a highly conscious individual meditating on a mountaintop — I’m sure we’d all love to be in that spot right now – taking deep breaths. It’s a nice picture, but self-awareness is not only for exceptional people in an amazingly beautiful environment. In simple terms, self-awareness means to know oneself, and it’s possible that this greater knowing can - and should - occur every day, both personally and in business.

On this episode of Business X factors, David Spitz, the CEO of ChannelAdvisor, gives a sense of how ChannelAdvisor was ideally situated to grow alongside the blossoming ecommerce industry. He also shares how self-awareness can lead to making intuitive decisions. 

Main takeaways: 

• Timing is Almost Everything: We often do not appreciate sufficiently how timing can make a substantial difference in life. For Spitz, his family bought a computer when acces to these machines was only beginning to come into the consciousness of some families in America. The access to this early computer was instrumental to the course Spitz’s life took.
• Knowing Oneself: Spitz discusses having “an irrational fear of failure.” This is surprising because many entrepreneurs and business leaders focus on accepting failure. Spitz makes the point that this self-knowledge allows him to make calibrations in how he responds to certain situations. Knowing oneself allows a leader, and even a company, to make better decisions. 
• Seeing the Connections: A leader can drill down into one area due to what feels like a necessarily intense, narrow focus. According to Spitz, taking a broader view across disciplines can help one see the connections between them. A pattern can then emerge that helps to fuel intuition concerning decisions that otherwise may not be clear cut. These frameworks can act like guides to inform decisions.

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Business X factors is produced by Mission.org and brought to you by Hyland. 

For over a decade, Hyland has been named a Leader in the Gartner Magic Quadrant for Content Services Platforms, leading the way to help people get the information they need when and where they need it. More than half of 2019 Fortune 100 companies rely on Hyland to help them create more meaningful connections with the people they serve. When your focus is on the people you serve, Hyland stands behind you. Hyland is your X factor for better performance. Go to Hyland.com/insights to learn more.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

To be successful in business, whether founding a new company or climbing the ladder at one that’s already established, a person has to have a clear motivation. This is also true for a company. The question becomes: What is the strongest motivation for action? Is it ambition? Is it the desire for wealth? Could the answer really be… love?

On this episode of Business X factors, find out how a central value of love can motivate an individual and perhaps even an entire company. Jamie Farrell, the Chief Revenue Officer at Emeritus, explains how operating from a place of love is a core value of hers and how it may be a motivating force for Emeritus too. She chats about her own passion for education and how she determines if potential teammates have a sincere interest in learning. Jamie also discusses the importance of truly demonstrating to people that they are cared about through one’s actions.

Main takeaways: 

• Love as Making a Positive Difference: There can be a tendency at both the personal and business level to avoid talking about love. Perhaps this is because defining love often feels like trying to hit a moving target. That said, an integral part of love is acting to care for others. Farrell explains that Emeritus’s Founder and CEO, Ashwin Damera, defines his success, and that of the company, by how many lives they positively change. Love can be an incredible motivator and it ought to not be dismissed.  
• Placing a Number of Bets: Farrell describes how Emeritus’s business model is different from others. Some companies narrow in on one thing that they do well and then grow that particular business. Alternatively, according to Farrell, Emeritus adds new businesses to its fold to generate opportunities for more learners. Farrell points out that this does increase risk. Of course, greater risk can also mean more reward if the additional business bets prove correct. 
• Global Affordability Plus Access = Success: From Farrell’s perspective lots of education companies talk about providing education at a reasonable cost while also increasing paths to learning. She points out that Emeritus does have a tiered cost for a number of learning products but she describes the mentality about language as breaking the typical mold. Emeritus turns its courses into a variety of languages so that learners all over the world can get involved. The takeaway here is that it is important to think globally and to meet customers on their terms and in their languages.

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Business X factors is produced by Mission.org and brought to you by Hyland. 

For over a decade, Hyland has been named a Leader in the Gartner Magic Quadrant for Content Services Platforms, leading the way to help people get the information they need when and where they need it. More than half of 2019 Fortune 100 companies rely on Hyland to help them create more meaningful connections with the people they serve. When your focus is on the people you serve, Hyland stands behind you. Hyland is your X factor for better performance. Go to Hyland.com/insights to learn more

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.