IT Visionaries

On this episode, Ahmad Bahai, CTO of Texas Instruments, discusses the importance of innovation in the semiconductor industry and the challenges of meeting the increasing demands for faster, more efficient technology. He highlights the need for disruptive innovation to keep up with the exponential growth of data and the widening gap between hardware capabilities and demand. Bahai emphasizes the role of problem-solving and risk management in the innovation process, as well as the importance of talent and multidisciplinary approaches. He also touches on the power of human intuition and the limitations of AI in replicating it.

Key Insights:

• Texas Instruments is a leading semiconductor company specializing in analog and embedded processing.
• Dr. Ahmad Bahai's role as CTO is to identify strategic and disruptive innovations for TI's product lines.
• TI addresses challenges in energy efficiency, connectivity, and intelligence in electronic systems.
• Engagement with customers and suppliers is crucial for understanding system requirements and driving innovation. The semiconductor industry is constantly pushing for innovation to meet the increasing demands for faster, more efficient technology.
• Disruptive innovation is necessary to bridge the widening gap between hardware capabilities and the exponential growth of data.
• Problem-solving and risk management are crucial in the innovation process, balancing the need for progress with calculated risks.
• Talent is essential in driving innovation, and a multidisciplinary approach can lead to new perspectives and breakthroughs.
• Human intuition plays a significant role in innovation and is difficult to replicate with AI.

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Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.
 

In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.

Discover the power of Zayo’s network today. Visit https://go.zayo.com/network/itvisionaries

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Tony Lambert, CTO of TechSmith, discusses how TechSmith stays at the forefront of innovation by listening to customer needs, conducting research, and staying informed about industry trends. Plus, he explains why TechSmith has invested in content creation roles and how, in the future, video AI may be able to diagram manual skills, teach soft skills, and provide more advanced editing capabilities.

Tune in to learn:

• How the screen recording industry has evolved, with more tools entering the market and screen capture becoming more prevalent.
• How TechSmith stays at the forefront of innovation by listening to customer needs, conducting research, and staying informed about industry trends.
• Why TechSmith prioritizes the end-user experience while also considering the needs of enterprise customers and addressing security and privacy concerns.
• How the company culture at TechSmith fosters longevity and loyalty among its engineers, who appreciate the focus on work-life balance, support for experimentation, and the opportunity to make a meaningful impact. 
• How TechSmith uses its own products for documentation, project management, and HR training.
• Why the company has invested in content creation roles and leverages visual communication tools.
• Whether in the future, video AI may be able to diagram manual skills, teach soft skills, and provide more advanced editing capabilities

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Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.

In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.

Discover the power of Zayo’s network today. Visit https://go.zayo.com/network/itvisionaries

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Leslie Beavers, the acting Chief Information Officer for the Department of Defense, discusses the role and responsibilities of the Department of Defense (DoD) in defending the nation. The DoD is responsible for coordinating all IT efforts within the department, as well as warfighting command control and communications. With a budget of $60 billion annually and over 4 million people across the globe, Ms. Beavers emphasizes the importance of interoperability and integration within the department, as well as the need for a streamlined acquisition process and organizational change strategy.

Tune in to learn:

• The Department of Defense’s responsibilities in for defending the nation and coordinating all IT efforts within the department.
• Why interoperability and integration are key challenges in aligning the various branches and agencies within the DoD.
• How the DoD aims to utilize commercial off-the-shelf solutions as much as possible, but modifications are often necessary to meet unique requirements.
• Why organizational change and education are crucial in driving technology strategy and ensuring alignment and cooperation across the department.

Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.

In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.

Discover the power of Zayo’s network today. Visit https://go.zayo.com/network/itvisionaries

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Sastry Durvasula, the Chief Information and Client Services Officer at TIAA, discusses how TIAA uses technology, including AI, to improve the retirement experience for its customers. He also digs into the challenges of integrating new sources of data and the need for companies to reimagine their approach to technology and innovation.

Tune in to learn:

• How to use technology to improve retirement education
• What AI looks like in action
• Why TIAA is changing mindsets with RetireTech
• The importance of democratizing access to AI
• The Changing Role of Data Scientists
• How to build on integrated platforms
• How to navigate the challenges of legacy systems

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Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.

In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.

Discover the power of Zayo’s network today. Visit https://go.zayo.com/network/itvisionaries

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Harpreet Suri, the CTO of K&L Gates, discusses the role of technology in the legal industry and how it is transforming the way law firms operate. She highlights the importance of ease of adoption and security when evaluating technology solutions for law firms, and she shares her insights on the future of the legal industry, including the use of AI in understanding slang, solving logical arguments, and sequencing screenshots, among other applications.

Tune in to learn:

• The Impact of Gen AI on the Legal Industry
• How to Go About Implementing and Validating New Technologies
• Challenges Around Acquiring Technical Talent for Law Firms
• Tips For Evaluating Technology Solutions for Law Firms
• The Future of Law and Technology
• Fun Predictions: What Tech is Less Than Five Years Away

Mentions:

• K&L Gates Careers

Babak Hodjat, CTO of AI at Cognizant, discusses the impact of advancements in AI and the factors that have enabled its rapid progress, including increased processing capacity, access to large amounts of data, and improved neural network architectures. Babak also highlights the importance of moving to the cloud and leveraging AI to make informed decisions.

Key Takeaways:

• Advancements in AI have been driven by increased processing capacity, access to large amounts of data, and improved neural network architectures.
• Moving to the cloud is essential for companies to leverage the power of AI and stay competitive.
• AI agents can help companies reduce tech debt and navigate complex data flows, enabling faster and more efficient AI adoption.
• Synthetic data plays a crucial role in building AI models and simulating real-world scenarios.
• AI-enabled decision-making has the potential to transform various industries and improve outcomes. 
• Enterprises are gradually moving toward agent-oriented architecture, enabling robust and scalable systems
• Agent-based AI systems can streamline workflows and simplify everyday tasks

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Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.

In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.

Discover the power of Zayo’s network today. Visit https://go.zayo.com/network/itvisionaries

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Prince Kohli, the CTO of Automation Anywhere, discusses the evolution of robotic process automation (RPA) and its impact on industries. He shares real-world examples of how RPA and AI have transformed processes and improved efficiency in various sectors, and he delves into the implementation of RPA and AI, data governance, and the future of automation.

Key Takeaways:

• The evolution of RPA and AI has led to significant advancements in automation, impacting various industries and improving efficiency.
• Real-world examples demonstrate the transformative impact of RPA and AI in healthcare, government, and other sectors, particularly during the COVID-19 pandemic.
• The implementation of RPA and AI requires careful consideration of data governance, AI model governance, and the reduction of hallucinations in AI models.
• The future of automation involves the seamless integration of RPA and AI to address complex business challenges and improve operational processes. AI and automation are transforming industries and enabling the creation of new tools and processes.
• Data quality is crucial for the success of AI and automation, and techniques like RAG (Retrieval Augmented Generation) are used to ensure veracity and reliability of data.
• Technological advancements have the potential to solve everyday problems such as traffic optimization, flight rerouting, and automated invoice processing.
• Investment and awareness are key drivers for the adoption and implementation of advanced technologies in various sectors.

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Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.

In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.

Discover the power of Zayo’s network today. Visit https://go.zayo.com/network/itvisionaries

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

 On this episode, Mark Butler, CISO for Trace3, discusses the impact of AI on various industries, the challenges of AI governance, and the adoption of cloud services. He also delves into the application of AI in different sectors and the implications of cloud migration for companies with legacy infrastructure.

Key Takeaways:

• AI has the potential to transform industries such as healthcare, finance, and energy, leading to significant improvements in customer experiences and operational efficiency.
• The governance of AI, including data security, training, and explainability, is a critical focus area for organizations adopting AI models.
• Cloud migration presents challenges for companies with legacy infrastructure, but it also offers opportunities for leveraging advanced AI services and technologies.
• The early detection and accurate diagnosis of health conditions through AI have the potential to significantly improve health outcomes and patient care. The demand for GPUs is increasing, driven by the need for on-premise LLM training and AI workloads.
• The shift in skill requirements is evident, with a growing need for new skills to adapt to the evolving AI landscape.
• AI is not directly taking jobs but is creating new opportunities and skill demands.
• The need for AI training is significant, with organizations investing in internal training programs to educate employees about AI.
• The challenges of AI verification and the impact of AI on job roles are key considerations in the evolving AI landscape.

Mentions:

• Google’s AI Recommended Adding Glue To Pizza And Other Misinformation—What Caused The Viral Blunders?

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Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.

In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.

Discover the power of Zayo’s network today. Visit https://go.zayo.com/network/itvisionaries

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Shelia Anderson, CIO of Aflac, delves into the use of technology to improve customer service, streamline processes, and enhance the overall experience for policyholders. The discussion also highlights the role of leadership in driving organizational change and the importance of transparency and education in decision-making. Plus, a discussion about the continuous improvement nature of AI and the need for trusted sources of data.

Key Takeaways:

• The use of technology in the insurance industry is focused on improving customer service, streamlining processes, and enhancing the overall experience for policyholders.
• Transparency and education are essential in decision-making and driving organizational change, especially when it comes to technology and innovation.
• Leadership plays a crucial role in demonstrating the value of technological advancements and driving the adoption of new approaches within the organization. AI's impact on the insurance industry and the challenges of data security and integrity
• The continuous improvement nature of AI and the need for trusted sources of data

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Imagine a world where your data flows like electricity—unseen, yet powering everything you do. A world where high availability, low latency, and disaster recovery are not just expectations but realities. Welcome to the future, powered by Zayo's network.

In a world that never stops, Zayo is the network underneath it all, helping the most innovative and forward-thinking companies grow. Because Zayo doesn't just connect places, they connect possibilities. Zayo connects what's next for you.

Discover the power of Zayo’s network today. Visit https://go.zayo.com/network/itvisionaries 

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Bill Waid, the Chief Product and Technology Officer of FICO, discusses the role of FICO and its products and services beyond the FICO score. He reveals how FICO applies artificial intelligence and machine learning in its decision-making processes. Plus, Bill explains how FICO's software division helps businesses operationalize analytics and make data-driven decisions.

On this episode, Bill Waid, the Chief Product and Technology Officer of FICO, discusses the role of FICO and its products and services beyond the FICO score. He reveals how FICO applies artificial intelligence and machine learning in its decision-making processes. Plus, Bill explains how FICO's software division helps businesses operationalize analytics and make data-driven decisions. 

Tune in to learn:

• Why FICO is more than just a credit score; it offers a range of products and services to help businesses make data-driven decisions.
• How FICO applies artificial intelligence and machine learning to enhance its decision-making processes.
• Why digital engagement and the ability to adapt to changing customer needs are crucial for businesses in the financial industry.
• How the digitization of banking is transforming the industry.
• How FICO is using alternative data sources and augmented data analysis to assess credit risk for individuals with limited credit history.
• FICO's future focus is on making AI and machine learning more usable and transparent for businesses, empowering them to make better decisions.
• Why an emphasis on a strong company culture empowers employees to control their own destiny.
• The future of AI and machine learning lies in making it more accessible and usable for non-technical users.
• How FICO enables businesses to quickly test and iterate on models, making incremental improvements and driving better outcomes.

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.