Science is science and facts are facts, right? Unfortunately, not when it comes to the internet. In the age of "Dr. Google" how can we best care for patients and families when most families are using the internet to self-diagnose before coming to the office, or after the visit to challenge our recommendations? Learn how to set the stage for having effective conversations with families about online medical information, how to counter the "infodemic" we are experiencing with the expansion of medical information online and the valuable "three W's" of handling internet based medical information from patients. Back with us is Dr. Mike Pitt, Associate Professor of Pediatrics at the University of Minnesota, as he helps us master modern medical communication.