Button Banter

Button Banter

By Red Button Marketing TrainingBusinessMarketing
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Button Banter episodes

  • Episode 13: Rethinking The Customer Experience

    In this episode, we chat to Phil Wears, Founder of Mango Dental Technologies, a family run business who are delivering and improving dental technologies such as dentures, implants, crowns & bridges via a forward-thinking dental lab and academy for dentists.

    Expect a hole(!) load of puns and banter in this episode which covers:

    • How Mango Dental set out to rethink everything about dental technologies from their name, the feel of the lab, the customer journey, to the whole experience.
    • How they created a world class academy with speakers from all over Europe and make it accessible to North-East dentists.  
    • How Mango Dental is going to be working with Red Button Marketing Training to empower dentists and practice owners with the right marketing plan.
    20 min
  • Episode 12: How Staff Wellbeing Helps Impact Childrens' Lives For The Better

    In this podcast we chat to Rachel and Laura from First For Fostering,  a small, community based, Independent Fostering Agency located in Darlington.

    Rachel is passionate about making a positive difference to childrens' lives and founded First For Fostering in 2019.  Laura is one of the amazing social workers and a foster carer.  In this podcast you will discover:

    • Common myths around fostering and what the process looks like
    • How First For Fostering have built a team of people to help carers succeed
    • How a happy and motivated team has a great impact on people interested in fostering
    18 min
  • Episode 10: The Benefits Of Being Surrounded By Great People

    In this episode, we chat to Helen Stewart, Managing Director at Colewood Digital, a fantastic digital marketing agency based in Teesside:

    • Discover how Helen’s journey unfolded from starting out as a PPC exec in London to leading Colewood Digital as MD for the last 3 years
    • Hear about Helen has created a great team spirit, been open to innovation and embraced change
    • Remember microsites? How the world of marketing and digital has changed over the years
    19 min
  • Episode 9: Helping Great Clients Gain Recognition

    In this episode of Button Banter we chat to Graham Robb, Founder and Senior Partner of Recognition PR about:

    • The story behind how Recognition PR was founded
    • How feedback from great clients helped them grow a successful business
    • The importance of having the team on board with the company values and objectives
    • The impact of changing technology on the world of PR
    • How Graham became an expert on 80s pop song intros!
    27 min
  • Episode 8: ITS All About The Customer Experience

    In this episode we talk to the fabulous Carole Knott, Head of Operations at independent systems integrator, ITS.  Along with lots of banter and a bit of a local debate, we uncover:

    • What the customer journey looks like for ITS and why it’s so important
    • Marketing as an art
    • Vision, clarity and a bright future for ITS
    18 min
  • Episode 7: Marketing In Professional Services (Red Bean Banter)

    In this episode we chat to Louise Gilbey (AKA Social Bean), about her journey to becoming Marketing & Business Development Manager at Accountancy Practice, AbacusBean.  Find out about:

    • Marketing in Professional Services
    • The role creativity can play in Accounting
    • The positive effects of having a supportive work culture
    22 min
  • Episode 6: Helping People To Network Smarter

    In this episode of Button Banter, we talk to Jeni Smith, Founder & Networking Strategist at NetKno.  NetKno offer one-to-one coaching and workshops, bespoke strategies and curated event listings informed by academic research and over 16 years’ experience in networking strategy.

    We hear how Jeni set up her own strategic networking business:

    • Her experiences following a year’s professional networking, where she networked on behalf of clients and facilitated introductions
    • How she developed the “Eco System of Networking Events” with support from Durham University and now helps businesses with networking strategy
    • How NetKno teaches people how to communicate face-to-face in a world where more and more communication is through screens
    • And much more!
    23 min
  • Episode 5b: A Podcast of Two Halves - 2nd Half

    In this episode of Button Banter, we speak to local and national legend Andy Campbell, ex professional footballer and First Team Manager for Middlesbrough Ladies FC. 

    In the 2nd half we talk to Andy about what life looks like as Middlesbrough Women’s Football First Team Manager.  Andy chats about this exceptional and exciting role working with lots of amazing people on and off the pitch.

    23 min
  • Episode 5a: A Podcast of Two Halves - 1st Half

    In this episode of Button Banter, we speak to local and national legend Andy Campbell, ex professional footballer and First Team Manager for Middlesbrough Ladies FC. 

    In the first half, we hear how Andy got started in football and moved up after getting spotted by a Middlesbrough scout.  We look at how we can all be inspired to follow our dreams.  Andy chats about how he first signed for Middlesbrough FC at age 14, what the training involved and how it motivated him to work towards his long term goals.  Andy also takes us through his debut matches & favourite goals.

    18 min

About Button Banter

From the publisher's feed

In this podcast from Red Button Marketing Training, we are having conversations with those people working in a marketing role, learning more about their experiences, thoughts and feelings. We think…