April 21, 2025

Buzzwords, Bots & Bad Data

44 minutes

In this episode of Frequency, Chuck and Jenni tackle some of the most pressing and polarizing questions in internal communication today. From the ethics of recording meetings to the over-intellectualization of the profession, they pull no punches.

They unpack key research from Harvard Business Review and Stanford University, exploring employee trust in AI-generated CEO messages, the slippery slope of strategic comms jargon, and why giving employees some autonomy over where they work might be the best culture decision a company can make.

Along the way, they share personal stories, challenge long-standing norms in comms, and even debate how fast people really listen to podcasts.

The links and articles that inspired this week’s episode:

(11:55) Why CEOs Should Think Twice Before Using AI to Write Message

(17:40) Stanford Professor on Hybrid Working and Why Companies Should Let Employees Choose

(24:15) Is Comms Becoming Too Intellectualized?

(31:05) Should You Record That Meeting?

🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali.

You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.

Connect with Jenni Field and Chuck Gose on LinkedIn.

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By Chuck Gose & Jenni Field

88 ratings