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Summary

In this episode, Paula Brady, COO of Auva, discusses the often misunderstood concept of non-conformities in business operations. She emphasises that non-conformities should not be viewed negatively but rather as opportunities for improvement. The conversation covers the importance of reporting non-conformities, creating a culture of continuous improvement, and the role of leadership in fostering an environment where issues can be openly discussed and addressed. Paula shares success stories of organisations that have effectively managed non-conformities, leading to significant cost savings and operational efficiencies. The episode highlights the need for effective communication and collaboration between teams and suppliers to resolve issues and improve overall business performance.

Takeaways

• -Non-conformities are opportunities for improvement, not failures.
• -Reporting issues is crucial for organisational learning.
• -Everyone in a company has a role in the management system.
• -Creating a culture of improvement requires training and awareness.
• -Leadership must support and encourage reporting of non-conformities.
• -Linking non-conformances to business performance can drive change.
• -Effective communication is key to resolving issues.
• -Success stories show the benefits of managing non-conformities.
• -Trends in non-conformities can highlight systemic issues.
• -Collaboration with suppliers can lead to mutual benefits.

Key Links

 @auvacertification  

Auva Website: www.auva.com

Apple Podcast:  https://podcasts.apple.com/gb/podcast/by-all-standards/id1771677594

Spotify: https://open.spotify.com/show/79OUNj3vY9dmESR3okwHJa?si=871837f56dc149b6

YouTube:  https://www.youtube.com/@auvacertification/podcasts

LinkedIN: https://www.linkedin.com/company/auva-certification-ltd 

Instagram: @auvacert

Michael Venner:  https://www.linkedin.com/in/michaelvenner-isocertificationexpert/ 

Paula Brady:  https://www.linkedin.com/in/paula-brady-15b59519/ 

Chapters

00:00 Introduction to Non-Conformities

02:44 Understanding Non-Conformities

05:39 The Importance of Reporting Non-Conformities

08:27 Cultural Shift in Organizations

11:35 Linking Non-Conformities to Improvement

14:39 The Role of Internal Audits

17:51 Real-World Examples of Non-Conformities

20:24 Conclusion and Key Takeaways

26:16 The Importance of Internal Audits

28:24 Addressing Non-Conformances Effectively

31:35 Identifying Costly Non-Conformances

35:30 Finding Big Hitters in Non-Conformance

39:31 The Role of Leadership in Compliance

41:19 Success Stories in Non-Conformance Management

48:34 Supplier Relationships and Communication

51:38 The Need for Actionable Meeting Minutes

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Summary

In this conversation, Michael Venner and Aaron Furphy discuss various aspects of ISO standards, risk assessment, and the aerospace industry. They delve into the importance of evaluating internal and external factors for effective risk management, emphasising the need for organisations to recognise their strengths and weaknesses.

Auvas Website: www.auva.com

Aarons LinkedIn Bio: https://www.linkedin.com/in/aaron-furphy/ 

 @auvacertification  

Apple Podcast:  https://podcasts.apple.com/gb/podcast/by-all-standards/id1771677594

YouTube:  https://www.youtube.com/@auvacertification/podcasts

Spotify: https://open.spotify.com/show/79OUNj3vY9dmESR3okwHJa?si=871837f56dc149b6

LinkedIN: https://www.linkedin.com/company/auva-certification-ltd 

Instagram: @auvacert

Michael Venner:  https://www.linkedin.com/in/michaelvenner-isocertificationexpert/ 

Takeaways

• Recognising strengths and weaknesses is crucial for businesses.
• Evaluating internal and external factors helps in risk management.
• ISO standards play a significant role in organisational success.
• Organisational risks differ from product risks in assessments.
• Proactive career pursuits can lead to better opportunities.
• The aerospace industry has unique challenges and considerations.
• PESTLE analysis is a valuable tool for understanding external factors.
• Certifications like AS9100 are important for quality assurance.
• Effective communication is key in risk management discussions.
• Final thoughts should always include actionable tips for organisations.

Chapters

00:00 Introduction to Risk Management

03:01 Understanding ISO Standards and Risk Assessment

05:50 The Importance of Strategic Planning in Risk Management

08:35 Risk-Based Thinking in Business Growth

11:41 Implementing Risk Management Early

13:22 Approaching Risk Management: Tools and Techniques

17:48 Effective Management Controls for Risk

19:05 The Importance of Preventive Measures

21:28 SWOT Analysis in Risk Management

23:31 Identifying Opportunities Amidst Threats

25:01 Engaging Teams in Risk-Based Thinking

28:18 Strategic Risks in New Sectors

32:39 The Importance of Risk Assessments

34:43 Consequences of Poor Risk Management

39:31 Practical Tips for Risk Management

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Summary
In this engaging conversation, Michael Venner and Wayne discuss their experiences in the industry, touching on various themes such as productivity, the role of AI, challenges in standard practices, and the importance of documentation and communication within teams. They share personal anecdotes and insights, making the discussion relatable and informative for listeners interested in industry dynamics and personal productivity techniques.

Takeaways

• The environment can significantly impact productivity.
• Standard practices often face challenges due to monotony.
• AI is becoming increasingly relevant in modern work.
• Effective documentation is crucial for team communication.
• Focus techniques can enhance individual performance.
• Understanding system failures is key to improvement.
• Language barriers can affect team dynamics.
• Personal anecdotes can provide valuable insights.
• Industry experiences can inform best practices.
• Continuous learning is essential in any field.

Key Links
Auvas Website: www.auva.com

Michael Venner:  https://www.linkedin.com/in/michaelvenner-isocertificationexpert/ 

Wayne Hylla:  https://www.linkedin.com/in/wayne-hylla-6642ab6a/ 

 @auvacertification  

Apple Podcast:  https://podcasts.apple.com/gb/podcast/by-all-standards/id1771677594

YouTube:  https://www.youtube.com/@auvacertification/podcasts

Spotify: https://open.spotify.com/show/79OUNj3vY9dmESR3okwHJa?si=871837f56dc149b6

LinkedIN: https://www.linkedin.com/company/auva-certification-ltd 

Instagram: @auvacert

Chapters
00:00 Introduction to Human Factors
03:21 Understanding Human Factors in Aerospace
06:50 Importance of Human Factors
08:03 The Dirty Dozen and Magnificent Seven
12:20 Complacency and Norms in the Workplace
17:59 Resource Issues and Solutions
20:23 Distraction and Focus in Work Environments
31:34 Implementing Human Factors in Organizations
34:15 Leadership's Role in Human Factors
38:15 The Swiss Cheese Model of Safety
47:39 Conclusion and Key Takeaways

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Summary
In this conversation, Michael Venner and Alan Gould discuss the intricacies of Stage 1 audits in the certification process. They explore the purpose and importance of Stage 1 assessments, the preparation required by organizations, and the potential pitfalls of neglecting this crucial step. The dialogue emphasizes the collaborative nature of audits, the need for organizational readiness, and the role of management systems in ensuring successful outcomes. Through their insights, they highlight the significance of building relationships with clients and the continuous improvement that comes from thorough assessments.

Takeaways
-Stage 1 audits are essential for verifying management systems.
-Building relationships with clients is crucial during assessments.
-Organizations must prepare adequately for Stage 1 audits.
-Communication and awareness are key to successful audits.
-Stage 1 assessments help identify gaps before Stage 2.
-Management commitment is vital for effective audits.
-Documentation and control are critical components of the process.
-Skipping Stage 1 can lead to significant pitfalls.
-Continuous improvement is a goal of the audit process.
-Stage 1 is not a pass or fail but a preparatory step.

Chapters
00:00 Introduction to Stage 1 Audits
02:28 Understanding Stage 1 Assessments
05:43 Importance of Stage 1 Assessments
07:40 Preparing for Stage 1 Assessments
10:11 Conducting Stage 1 Assessments
12:50 Consequences of Skipping Stage 1
15:57 Final Thoughts on Stage 1 Audits

Key Links

Apple Podcast:  https://podcasts.apple.com/gb/podcast/by-all-standards/id1771677594

Spotify: https://open.spotify.com/show/79OUNj3vY9dmESR3okwHJa?si=871837f56dc149b6

YouTube:  https://www.youtube.com/@auvacertification/podcasts

Auva Website: www.auva.com

LinkedIN: https://www.linkedin.com/company/auva-certification-ltd 

Instagram: @auvacert

Michael Venner:  https://www.linkedin.com/in/michaelvenner-isocertificationexpert/ 

Alan Gould:  https://www.linkedin.com/in/alanmichaelgould/ 

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This conversation delves into the world of ISO auditing, exploring the evolution of standards, the importance of compliance, and the value of ISO certification. The speakers discuss the preparation required for audits, the significance of building rapport with clients, and the challenges faced during the auditing process. They emphasise the need for open communication and the positive outcomes that can arise from audits, ultimately highlighting the human aspect of the auditing profession.

Takeaways

• ISO auditing is a journey that evolves over time.
• Understanding standards is crucial for effective auditing.
• Non-conformities should be viewed as opportunities for improvement.
• Preparation and planning are essential for successful audits.
• Building rapport with clients can ease the audit process.
• Open and honest communication is key during audits.
• Findings should not be feared; they are part of the process.
• Recognizing the hard work of organizations is important.
• The effectiveness of processes is more important than strict adherence to documentation.
• Auditing is a human-centered process that requires empathy. 

Chapters
00:00 Introduction to ISO Auditing and Personal Journeys
03:08 Understanding Standards and Their Evolution
06:08 Surviving the Audit Process
09:21 Key Tips for Effective Auditing
12:14 Communication and Preparation for Audits
15:08 Building Relationships During Audits
18:14 The Importance of Honesty and Clarity
21:15 Managing Stress and Expectations During Audits
24:08 The Role of Technology in Modern Auditing
27:05 Final Thoughts on Effective Auditing

Key Links

Apple Podcast:  https://podcasts.apple.com/gb/podcast/by-all-standards/id1771677594

Spotify: https://open.spotify.com/show/79OUNj3vY9dmESR3okwHJa?si=871837f56dc149b6

YouTube:  https://www.youtube.com/@auvacertification/podcasts

Auva Website: www.auva.com

LinkedIN: https://www.linkedin.com/company/auva-certification-ltd 

Instagram: @auvacert

Michael Venner:  https://www.linkedin.com/in/michaelvenner-isocertificationexpert/ 

Martin Graham:  https://www.linkedin.com/in/martin-graham-657251173/