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Caffeinated
Caffeinated episodes
- Transform Your Knowledge Base into a Valuable Customer Success Tool | Caffeinated 020
Transform Your Knowledge Base into a Valuable Customer Success Tool | Caffeinated 020
19 min - Exploring Support Structures with Lars Wicklund | Caffeinated 019
Exploring Support Structures with Lars Wicklund | Caffeinated 019
20 min - Jay Nathan's Formula for B2B Success | Caffeinated 018
Jay Nathan's Formula for B2B Success | Caffeinated 018
21 min - Leading the industry with Shep Hyken | Caffeinated 017
Leading the industry with Shep Hyken | Caffeinated 017
25 min - Connecting Brands with their IDEAL Customers | Caffeinated 016
Connecting Brands with their IDEAL Customers | Caffeinated 016
19 min - From Idea to Scale with Gleb Polyakov | Caffeinated 015
Gleb's background is very interesting, having moved over to the USA on a jewish refugee program, growing up in a small apartment, and studying physics due to his fascination with space. He also touches base on the importance of his customers, predominately developers, being able to raise support tickets and speaking to a customer service team that works closely to the technical support team.
19 min - How Paulina Vo built a SaaS for Music | Caffeinated 014
Caffeinated is back again with host Nathan Resnick, joined by the talented Paulina Vo, co-founder of Highnote, and general manager of The Digilogue.
This episode is great for those who are:ā¢ Building a name for yourself in tech (or music) š„ā¢ Experiencing growing pains in a startup š§©ā¢ Ready to scale šPaulina's had an amazing career in tech, not only managing to work for some of the largest companies in the world such as Apple under the leadership of Robert Grindell, to joining Squarespace being mentored by Cory Taylor.Paulina also mentions how it was working with the growing educational company, Teachable, working alongside Tovah P. All whilst building such a career for herself, able to balance a versatile path in music too, from singing, to songwriting and even producing.#building #tech #startup #music #career #work #leadership18 min - How Ian Ranahan led multiple startups | Caffeinated 013
How Ian Ranahan led multiple startups | Caffeinated 013
19 min - How to use motivation to increase employee performance with Sri Challappa | Caffeinated 012
How to use motivation to increase employee performance with Sri Challappa | Caffeinated 012
16 min - Automating CX with Deon Nicholas | Caffeinated 011
Automating CX with Deon Nicholas | Caffeinated 011
20 min
About Caffeinated
From the publisher's feed
Exploring all things customer service at Fortune 500s, venture backed startups, unicorns, and more.