Cam takes a blunt look at the difference between a control that exists on paper and one that actually stops harm in the real world. Using ICAM and systems thinking, this episode explores why barriers fail, how weak controls become normalised, and what investigators should look for when the paperwork says one thing and the site says another.
Expect practical insights on control effectiveness, common failure modes, and how to turn a “we had a control” story into a proper learning opportunity.