In this Cam’s Corner episode, Cam rolls up his sleeves and has a cheeky go at one of his favourite topics: the blind spots in ICAM investigations. Drawing on the Safety Wise article “Seeing the Blind Spots: What Investigators Often Miss”, he unpacks why so many investigations still end up with neat charts, recycled recommendations and very little actual learning.
With his usual dry humour, sarcasm and a few well-aimed jabs at “tick-and-flick ICAM”, Cam walks through the biggest traps: treating ICAM like a filing system instead of an inquiry, stopping at “human error” instead of asking why it made sense at the time, and writing organisational causes so generic they could fit on a coffee mug.
Cam then digs into the messier reality of work: success bias, drift into failure, procedures nobody really uses, and those weak signals and near misses everyone quietly steps over. He shows how real investigations need to follow decision lineages upstream, interrogate KPIs and leadership messages, and design recommendations that actually change systems instead of just ordering more training.
If you’ve ever sat in a boardroom explaining an ICAM that you know didn’t quite hit the mark—or you’re tired of hearing “just retrain them” as a fix-all—this episode is for you. Expect blunt honesty, practical examples, and plenty of witty, no‑nonsense guidance from Cam on how to stop missing the blind spots and start doing ICAM the way it was meant to be done.