Can You Make It Pretty?

Identifying something that is unconscious can be tricky. How can we even pick out a problem if we don't realize it's happening? TaChelle Lawson – president of FIG Strategy & Consulting out of Las Vegas and a diversity, equity and inclusion trainer – discusses unconscious bias: What is it? How does it affect our relationships and our marketing? And how can we address it? Here's a hint: It may not ever become a comfortable topic, but it does it easier.

Before he found himself as Harper College's chief of staff, NCMPR's 2023-24 president worked in marketing, yes. He also worked in construction, in radio, for the American Library Association, and filing taxes in a cat-filled basement. Jeff Julian, whose résumé also includes "former co-host of Can You Make It Pretty?," chats about how NCMPR continues to help him do his job better (even though it's not technically under "marketing"), how he builds off his predecessors' goals as the org's president, and lunching with Snoopy's PR rep. Also: Stephanie has a new co-host! Meet Matt Radcliffe, digital marketing strategist at Pikes Peak State College in Colorado.

To maximize professional leadership potential, it's about personal growth. You can't succeed without a team whose strengths complement yours. It also helps to have a support network who's got your back. These are some of the takeaways of the 2022-23 cohort of NCMPR's Leadership Institute. A trio of new graduates--Laura Inlow, marketing and public relations manager at Lewis & Clark Community College in Illinois; Jennifer Pue, strategic communications planning manager at Alamo Colleges District in Texas; and Joe Vinduska, public relations and social media specialist at Barton Community College in Kansas--share why they signed up for the Leadership Institute, what they learned in the program, and why other NCMPR members should sign up, too. This episode was recorded live at NCMPR's national conference in Orlando, Florida, on March 31, 2023.

We’ve heard it a lot: Areas outside marketing don’t really know what we do. One way they get around that at Cape Cod Community College in Massachusetts is to approach areas like admissions and enrollment and say, “You tell us the stats.” By brainstorming with Student Services, marketing ensures the message focuses on the right students – and what they care about. Our guests are Patrick Stone, Cape Cod’s director of strategic communication and marketing, and the college’s digital marketing specialist, Jonathan Fonseca. Plus, it’s Jeff’s final episode co-hosting with Stephanie … so things get just a little off the rails.

S4, E2: In September 2021, Duolingo, the world’s most popular language-learning platform, had 50,000 TikTok followers. As of late January of this year, it had 5.7 million. That increase is due in large part to Zaria Parvez, Duolingo’s global social media manager and one of Forbes’ 30 Under 30 in social media last year. Zaria is this year's closing keynote at NCMPR Under the Sun. She shares how she achieved that monumental goal. Hint: You can't achieve it if you don't trust your audience. And it doesn't hurt if the face of your brand is an unhinged owl.

S4, E1: For the first time in three full seasons, we're talking exclusively about ourselves. Natalie Daggett, NCMPR's associate director of district operations, details the ins and outs of the org: the best ways to get involved, how the board of directors works, and what keeps members coming back year after year. Plus, she and co-hosts Jeff Julian and Stephanie Reyna share how they got involved in the first place (in at least one instance, it might date back to the hospital nursery). Welcome to season 4!

S3, E12: The LGBT+ Club at Inver Hills Community College in Minnesota wrote a letter to the administration with four requests to improve the LGBTQ+ resources on campus. Club sponsor, Dr. Amy Zsohar, made it her personal mission to ensure all four asks were granted. It took four years, but she succeeded. Zsohar shares the importance of persistence -- and identifying the right people on campus who can help -- in achieving a goal that requires change on such a systems level.

S3, E11: More than 95% of the population in Laredo, Texas, is of Mexican descent, and Spanish is the dominant language. Obed Guerrero, the community and media relations director at Laredo College and former radio DJ, chatted with Peer and Simple cohost Stephanie Reyna – live at NCMPR's District 4 conference in Houston – about how to produce a successful radio spot in Spanish and in English. 

+ Listen to Laredo College's 2021 bronze Paragon-winning radio spot in English and in Spanish.

S3, E10: Mike Barzacchini, the director of marketing services at Harper College in Illinois, learned a lesson during the heart of the pandemic, and it's something he brings to his team daily: The importance of self-care at work. At NCMPR's District 3 conference in Chicago, Mike chatted with Peer and Simple co-host Jeff Julian –who's also a longtime friend – about how he prioritizes his employees' well-being. They cover how administrators can better connect with employees, the necessity of generosity in leadership, and that time Mike had eight dogs in the house at once.

S3, E9: Elissa Kojzarek, the communications and social media manager at Elgin Community College in Illinois, never thought she'd find herself in social media: She rarely got on Facebook and used Instagram only sometimes. Now, she's leading breakout sessions on TikTok for her peers and has her eye set on hitting 1,000 followers for Elgin's account. Elissa, who is this year's NCMPR national Rising Star, talks about how she found herself in community college marketing (spoiler: the path took her through Jakarta, Indonesia) and what the future of social media just might look like.

+ Read along with Elissa, Jeff and Stephanie: "Facebook misinformation is bad enough. The metaverse will be worse." (The Washington Post)